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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales technical support, including proposal preparation, customer education, and solution design for security implementations in cloud environments. Proficient in networking and cybersecurity solutions, with a strong ability to address technical issues and collaborate with support teams.
Highest-signal resume keywords
Pre-Sales Technical SupportSecurity Solution DesignNetworking/Security SolutionsCloud Security SolutionsCybersecurity Frameworks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LAN/WAN AdministrationCloud Security SolutionsRoutingSwitchingVPNFirewallSDWANEncryption TechnologiesAuthentication TechnologiesSaaS Solutions
Soft Skills
Exceptional Presentation Skills
Tools & Technologies
AWSAzureGoogle CloudAlibaba CloudRADIUSPKIIKEIPSECSSLSHA1
Industry Keywords
CybersecurityNISTMITRE ATT&CKOWASPCyber Kill Chain
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecuritySwitching
About the role
Key responsibilities & impact- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Effectively carry out presales function in solution offerings (proposal, demo, presentation, etc.).
- Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required.
- Actively participate in preparing tender documents and proposals, RFPs, RFIs and POC demo.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Understudy customer requirements, environment and challenges and able to propose/provide security solution design and implementation solutions to clients.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Requirements
What you’ll need- Field sales experience.
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience in LAN/WAN/Internet services administration
- Experience in handling mid and large enterprise accounts, lab setup and proof-of-concept (POC).
- Solid understanding in security solutions implemented in Cloud environments such as AWS, Azure, Alibaba, Google Cloud, etc.
- Knowledge on SaaS solutions, orchestration or multi-vendor integrated deployment.
- Experience in Cybersecurity Framworks like NIST, MITRE ATT&CK, OWASP, Cyber Kill Chain.
- Exceptional skillset in networking/security solutions, such as Routing, Switching, VPN, Firewall, SDWAN, Sandboxing, UEBA, application security, SASE, ZTNA, EDR
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
