Gartner

Operations

• Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
• Take ownership and define, deliver and manage programs on a global basis
• Support achievement of business objectives and goals by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
• Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements.
• Provide thought leadership on appropriateness of tools and process to deliver program goals.
• Design and deliver program communications and presentations to all management levels within and beyond Sales.
• Manage ongoing interactions with internal stakeholders.
• Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.

Director, Sales Operations

Risk

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Audit Planning & Risk Coverage Expert – Director

Accounting Manager

• Serve as a subject matter expert for transforming controllership processes
• Guide clients in how to transform processes using AI and automation techniques
• Work with a collaborative team of highly experienced analysts to build authoritative research and advice
• Deliver high quality advice through face-to-face and video-based presentation and discussion with clients
• Remain ahead of the curve on development and issues across accounting technologies and processes

Accounting Process and AI Technology Expert

Account Executive

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify, and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, LE, GBS

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, LE, GTS

Human Resources

• Provide local expertise to guide best practices and ensure legal compliance in support of people programs and processes
• Lead internal communications for Canada, acting as a focal point for people announcements, policies and procedures
• Proactively manage legal risk and continually ensure compliance with local labor laws
• Build and maintain effective partnerships to educate HR Partners, managers and associates on employee related issues
• Serve as a trusted advisor to business leaders and associates, providing guidance on HR best practices

Country HR Manager – Canada, French Speaking

• Drive value delivery with current Gartner clients
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, LE/GE, GTS

Vice President

• Hold a high-bar for client delivery excellence by coaching your leaders
• Lead a team of ~25 high performing Senior Service Delivery Associates
• Be accountable for business results and quality of service delivery
• Coach leaders on data and critical metrics
• Identify Service Delivery Gaps and help innovate and transform the business

MVP, Service Delivery – Europe Global Enterprise and ROW RB

Financial Planning and Analysis

• Manage approximately 25 senior executive member relationships
• Conduct monthly consultations with the CFO client
• Develop customized value plans in accordance with overall Gartner Sales strategy
• Participate in all phases of the member lifecycle
• Support research activities and facilitate member participation in research studies
• Deliver innovative solutions by assessing member needs
• Critique client strategies and assist in developing Finance initiatives

CFO Advisory – Executive Partner

Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Director Analyst – Emerging Technologies

Director

• Responsible for high-level project delivery and oversight along with client relationship management
• Manage teams and advise clients at the highest strategic level on both big-picture and tactical matters
• Focus on how technology enables a wide range of business outcomes in Heath and Human Services agencies with a strong focus in Medicaid and Child Welfare
• Experience supporting state HHS agencies, especially with federally funded systems modernization
• Drive thought leadership and client relationship management, acting as a trusted advisor
• Oversee strategy and implementation phases, ensuring deliverables meet quality standards
• Manage multiple priorities and inspire high-performing teams
• Hands-on delivery of large, complex projects
• Ability to create, review, and present deliverables
• Develop frameworks for junior staff
• Understanding of vendor landscape and state modernization efforts
• Exposure to other HHS programs
• Business development experience

Director, IT Strategy Consulting

Customer Support

• Author high quality, consumable, actionable, “must-have” insightful content based on research best practices and methodologies
• Deliver high-quality actionable advice to an executive client audience through a variety of media
• Lead research projects requiring the coordination of colleagues and resources
• Meet with clients and prospects to provide actionable advice via virtual or face-to-face interactions
• Create and deliver presentation materials for Gartner events, industry and professional association conferences, and client briefings
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in our research community
• Deliver outstanding commercial team support to retain and grow the Gartner business

Senior Director Analyst, AI Strategy – Customer Service & Support

Artificial Intelligence

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Develop in-depth analysis to identify the root cause of a client’s barriers
• Demonstrate thought leadership in establishing Insights positions
• Bring provocative, independent insights to Gartner leaders
• Research, analyze and predict market trends
• Provide clients and prospects with actionable advice
• Create and deliver high value presentation materials
• Provide sales support serving as voice of the market
• Build credibility as an industry expert
• Identify research process improvements or develop new processes
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while helping clients engage regularly with Gartner insights

Senior Director – Analyst, AI Technology and Operations Evolution

Senior Account Executive, LE/GE, GTS

• Prepare and submit SEC filings (Form 10-Q, 10-K) timely and accurately
• Knowledge of XBRL tagging
• Ensure all financial data is thoroughly tied out to supporting documentation
• Collaborate with Investor Relations, Accounting, FP&A, and Treasury on quarterly earnings releases
• Research and analyze the accounting impact of significant or unusual transactions
• Support the adoption of new FASB rules and global accounting policies
• Document and maintain compliance with SEC, GAAP, and SOX requirements
• Assist with external audits and respond to auditor requests
• Stay up-to-date on technical accounting standards and best practices
• Recommend and help implement process improvements and new tools
• Participate in special projects and cross-functional initiatives