GE HealthCare

Sales

• Accountable to achieve the quarterly and yearly Operating Plan for the Region (orders, sales, contribution margin, base costs, operating margin and cash where applicable), together with customer satisfaction and retention
• Responsible to set appropriate Operating Plan targets based on the market potential, for the members of your team
• Provide business overviews to leadership to assess progress to goals
• Understand the dynamic PET Amyloid space and be a trusted advisor to help customers navigate a new amyloid PET imaging marketplace
• Understand and analyze market dynamics and competition to develop business opportunities for your region
• Develop and execute go-to-market strategy in conjunction with cross-functional team in order to cover the prioritized potential within the geography
• Understand the different call points required for success and the prioritization of these calls points (imaging centers, referring physicians, and pharmacy partners)
• Understand and leverage the value of providing referring physician education and office-based resources and how this impacts referrals into preferred imaging centers using GEHC’s PET Amyloid product Vizamyl
• Collaborate with pharmacy partners to drive mutually beneficial activities to support delivery of Vizamyl and create a high-quality customer experience
• Manage relationships with key customers and accounts that require executive level communication
• Lead strategy, actively participate in, and help close large or critically strategic opportunities
• Provide Voice of Customers and identify opportunities of continuous improvement
• Attend key conferences to represent the GEHC PET Amyloid product Vizamyl
• Drive collaboration, community, and one GEHC mindset with counterparts and their sales teams to create a positive customer experience and support growth across GEHC portfolio
• Attract, retain, educate and develop world-class commercial talents to execute on Zone Go-to-market strategy; drive performance management within the team, providing a regular operating mechanism of feedback, coaching, and development; work with the team and drive employee engagement activities to ensure retention across the zone, recognizing success, sharing best practices, providing exposure to people within the team with senior leaders within the region, products and modalities
• Coach and drive adoption of sales teams utilization of GEHC CRM Salesforce to create and manage opportunities
• Responsible to communicate, execute and leverage the Variable Sales Incentive plans with their teams and ensure all team members utilize the required sales systems to create pipeline visibility and accurate forecasting.

Neurology Sales Manager, Alzheimer’s

Field Engineer

• Perform timely and accurate preventative maintenance on medical equipment
• Perform troubleshooting and basic service repairs on customer equipment
• Assist more experienced field engineers with equipment installations and more complex repairs
• Proactively engage with other team members to ensure appropriate solution for the customer
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met
• Partner with the customer and/or the sales team to recommend value-added services

Field Service Engineer 1 – 2nd Shift

Technician

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence in Roanoke, VA.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Biomedical Technician 1

Implementation Specialist

• Primary Installation Role responsibility where location of work may vary across the United States.
• Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
• Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software.
• Ensure a client doesn't only buy a product but has a positive experience with it.
• Assess and remediate existing infrastructure to support installation of new solution.
• May also perform installation, validation, and connectivity on assigned equipment.
• Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
• Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
• Mentoring and coaching local FE on installed solution.
• Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.
• Manage vendor service as needed.
• Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
• Supports engineering new product releases.

Software Engineer

• Define and execute the enterprise architecture strategy for the Imaging Fabric platform
• Lead the design of scalable, secure, and high-performance imaging solutions across on-premises, edge, and cloud environments
• Drive platform modernization through cloud-native architectures, distributed systems, and performance optimization
• Partner with Product Management and Engineering leaders to translate business strategy into scalable technical solutions
• Enable the adoption of AI-powered imaging capabilities including visualization, intelligent streaming, workflow optimization, and image analysis
• Establish architecture standards, technical governance, and engineering best practices
• Mentor senior architects and provide technical leadership across global engineering teams
• Drive cross-functional collaboration to deliver reliable, enterprise-grade healthcare platforms

Director of Engineering – Architecture

• Use technical knowledge to install, monitor, and customize clients' systems
• Collaborate with Sales, Project Manager, customer IT, and biomed to implement solutions
• Ensure a client has a positive experience with the purchased product
• Assess and remediate existing infrastructure for installation of new solution
• Perform installation, validation, and connectivity on assigned equipment
• Develop and maintain strong relationships with customers to identify needs and ensure satisfaction
• Provide instruction on equipment operation, diagnostics, and effective use

• Use technical knowledge to install, monitor, and customize clients' systems for GE HealthCare's patient care infrastructure portfolio after an initial purchase of hardware or software.
• Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
• Ensure a client doesn't only buy a product but has a positive experience with it.
• Assess and remediate existing infrastructure to support installation of new solution.
• Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
• Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
• Mentoring and coaching local FE on installed solution.
• Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walkthrough and post warranty conversations with customer.
• Manage vendor service as needed.
• Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
• Supports engineering new product releases.

Product Specialist

• Responsible for winning business selling Maternal Infant Care capital equipment and digital tools to new customers
• Maintain relationships with existing accounts in the South Florida territory
• Operate with some autonomy under standard sales practices and procedures
• Provide onsite customer support using a company car
• Utilize in-depth knowledge of sales territory, product lines, markets, and competition to execute strategies
• Lead small projects and explain information clearly to colleagues

Product Sales Specialist – Maternal Infant Care

Business Operations

• Support global Order Fulfillment execution focused on process standardization and use of Order Fulfillment digital ecosystem.
• Enable transformation through simplification, standardization, and digitization of processes.
• Work with stakeholders to identify key operational needs using business process tools.
• Define process and translate functional business needs to support Digital Technology.
• Collaborate with teams to develop standard reporting and monitor adherence to digital fulfillment standards.
• Manage reporting and tracking of digital fulfillment success measures.
• Execute process standardization for automated order fulfillment of digital products.

Project Leader – Software Solutions, Business Process

• Perform advanced troubleshooting and repair on customer equipment
• Perform installation, validation and maintenance on assigned equipment
• Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members
• Technical expert for escalations and FMI's for one or more modalities
• Lead communications with customers and serve as escalation point for customer related concerns, including installations
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Co-lead regular team or modality meetings as required
• Assist Area Service Leader in creating growth and/or deployment strategies
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues
• May include application training of clinical or scientific staff on designated equipment

Field Service Engineer 3

Manager

• Define and execute the overall modality strategy for Eastern Europe
• Ensure the successful delivery of the operational plan.
• Responsible for the positioning, pricing, and profitability of the modality.
• Drive growth in market share, orders, revenue, margins, and customer satisfaction.
• Develop and implement a localized marketing strategy for modality.
• Lead and manage a team of Modality Sales Specialists responsible for driving sales.

Modality Manager, Molecular Imaging

Project Manager

• Independent development and implementation of a tracking system for EHS actions
• Revision of SOPs in the area of EHS / radiation protection
• Independent execution of administrative tasks
• Administrative support for project management in the area of Tech Transfer
• Preparation of reports, presentations and status updates
• Maintenance of project plans, action lists and tracking tools
• Creation and processing of deviations, CAPAs and change controls
• Ongoing identification of requirements and alignment of procurement activities

EHS & Materials Specialist, Project Coordinator

• Drive growth through service contract renewals, new business development, and account management.
• Achieving the Solutions/Service sales OP target for assigned accounts and/or territory.
• Ensure pricing compliance for segment opportunities.
• Accurately forecast orders and sales using sales funnel tools.
• Continuously monitor financial performance against targets and implement corrective actions.
• Develop and implement strategies to drive sustainable revenue growth.
• Build and nurture strong business relationships within the assigned accounts/territory.
• Create and maintain opportunities within Sales Force.

Service Sales Specialist – Ultrasound

• Lead the development and execution of U.S. market access and reimbursement strategies to secure, maintain, and expand payer coverage for icobrain.
• Serve as the subject matter expert and strategic lead for reimbursement, partnering cross-functionally to drive business outcomes.
• Develop and execute commercial payer account plans to support coverage, coding, and payment optimization.
• Actively engage with payers to educate on icobrain’s value proposition and influence coverage decisions.
• Monitor and maintain expertise in regional MAC and CMS policy changes and their impact.
• Establish and maintain relationships with key stakeholders, decision makers, and influencers across major payer organizations.
• Collaborate with Evidence Generation/HEOR and Clinical teams to deliver compelling value propositions, clinical evidence, and economic models to payers and providers.
• Partner with U.S. Advocacy to build relationships with patient advocacy groups, physician KOLs, and medical societies to support patient access.
• Work closely with the Field Commercial team to address reimbursement questions, provide guidance, and remove access barriers.
• Design and deliver targeted reimbursement and coding education to support payer engagement and provider adoption strategies.
• Develop educational materials, including manuals, presentations, and e-learning modules.
• Serve as a resource for coding and reimbursement-related questions across teams and customers.
• Maintain deep expertise in ICD-10-CM, CPT, HCPCS, and payer-specific guidelines.
• Conduct coding audits and provide insights to improve accuracy and compliance.
• Stay current with CMS regulations, payer updates, and industry best practices.
• Partner with clinical documentation improvement (CDI) teams to enhance provider documentation.
• Lead initiatives and drive alignment across cross-functional stakeholders without direct reporting authority.

Neurology Sales Manager, Alzheimer’s

Field Service Engineer 1 – 2nd Shift

Biomedical Technician 1

Implementation Specialist

Director of Engineering – Architecture

Implementation Specialist

Implementation Specialist

Implementation Specialist

Product Sales Specialist – Maternal Infant Care

Project Leader – Software Solutions, Business Process

Field Service Engineer 3

Modality Manager, Molecular Imaging

EHS & Materials Specialist, Project Coordinator

Service Sales Specialist – Ultrasound

Senior Manager, Market Access, Reimbursement