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Service Program Manager
GE HealthCareService Program Manager for GE HealthCare overseeing contract profitability and customer satisfaction. Engaging with teams to ensure timely issue resolution and effective service agreement management.
Posted 6/29/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $151,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project and Program Management, ensuring profitability and customer satisfaction through effective service agreement management and resolution of customer issues. Strong communication skills facilitate collaboration across internal teams and with customers.
Highest-signal resume keywords
Project ManagementProgram ManagementService LeadershipCustomer SatisfactionCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram ManagementService Agreement Management
Soft Skills
Strong Communication SkillsRelationship Building
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer ServiceSales CampaignsContract Management
About the role
Key responsibilities & impact- Responsible for the profitability and customer satisfaction for assigned contracts
- Provide both service agreement, and time and material program management
- Assist in sales campaigns for new contracts and proposals
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
- Function as liaison between internal organizations and customers for assigned contracts
Requirements
What you’ll need- Bachelor's Degree and Project / Program Management or Service Leadership experience.
- Strong communication skills to synthesize complex issues and communicate clearly.
- Demonstrated ability to energize, develop and build rapport at all levels in an organization.
Benefits
Comp & perks- medical
- dental
- vision
- paid time off
- a 401(k) plan with employee and company contribution opportunities
- life, disability, and accident insurance
- tuition reimbursement