Field Service Engineer

GE HealthCare

Field Engineer 2 at GE HealthCare performing preventative maintenance and service repairs for medical equipment. Collaborating with a team to enhance customer satisfaction and service excellence in healthcare settings.

Posted 7/1/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and service repair of medical equipment, ensuring compliance with regulatory standards and customer satisfaction. Proficient in managing customer communications and resolving issues effectively while adhering to company policies.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer CommunicationMulti-Modality Technical CapabilitiesRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingService RepairInstallationMulti-Modality Technical CapabilitiesElectronic Equipment ServicingWeb ApplicationsMicrosoft Suite

Soft Skills

Customer Satisfaction ManagementProblem SolvingTeam CollaborationTime Management

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Healthcare SystemHospital ProtocolsRegulatory ComplianceCustomer Relations

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system
Perform troubleshooting, service repairs and installations of moderate complexity
Lead communications with customers and serve as escalation point for customer related concerns
Own customer issues from dispatch or identification of issue to resolution
Proactively engage with other team members to ensure appropriate solution for the customer
Lead installations, validations, maintenance, and service repair needs on designated equipment
Maintain relationships with customers and ensure timely communication, resolution, and proper follow up to drive customer satisfaction
Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met

Requirements

What you’ll need

Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
High school diploma/GED and 6 years of relevant experience
Technical capabilities in Multi-Modality including troubleshooting, repair and installation
Must have and maintain a valid Driver’s License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends
Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction

Benefits

Comp & perks

Competitive compensation
Professional development opportunities
Flexible work arrangements