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Field Service Engineer 1 – Northeast Ohio
GE HealthCareField Service Engineer at GE HealthCare maintaining medical equipment and driving customer satisfaction through service excellence. Collaborating with experienced engineers and adhering to regulatory requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in preventative maintenance and troubleshooting of medical equipment, ensuring compliance with hospital protocols and customer satisfaction. Strong ability to communicate effectively with customers and collaborate with team members to deliver value-added services.
Highest-signal resume keywords
Preventative MaintenanceTroubleshootingCustomer Relationship ManagementGEHC Apprentice Program GraduateValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electronic Equipment ServicingBasic Service RepairsEquipment InstallationsWeb ApplicationsMicrosoft Suite
Soft Skills
Timely CommunicationCustomer SatisfactionTeam Collaboration
Industry Keywords
Healthcare SystemHospital ProtocolsValue-Added Services
About the role
Key responsibilities & impact- Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system
- Perform troubleshooting and basic service repairs on customer equipment
- Assist more experienced field engineers with equipment installations and more complex repairs
- Proactively engage with other team members to ensure appropriate solution for the customer
- Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
- Adhere to company policies, procedures and hospital protocols
- Partner with the customer and/or the sales team to recommend value-added services
Requirements
What you’ll need- Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
- High school diploma/GED and 4 years of relevant experience
- Graduate of the GEHC Apprentice Program
- Must have and maintain a valid Driver’s License
- Legal authorization to work in the U.S. is required
- Ability to be available after hours and/or work a rotating on-call schedule including weekends
- Experience with Web applications as well as Microsoft suite of products
Benefits
Comp & perks- Professional development
- Challenging careers
- Competitive compensation