GE HealthCare

Marketing

• Optimize commercial performance by developing and executing global marketing plans
• Collaborate closely with the Global Business Director to assess markets and analyze market share
• Build strong relationships with Key Opinion Leaders (KOLs) to identify unmet clinical and market needs
• Lead NPI (New Product Introduction) launch plans and develop compelling value propositions
• Foster close collaboration with KOLs to establish and communicate thought leadership

Global Marketing Manager – Cardiovascular Ultrasound Marketing Lead

Vice President

• Own the commercial product strategy across the USCAN market
• Build and sustain high performing teams
• Drive product specialization and enhance customer experience
• Ensure cohesive regional Cardiovascular strategy, supporting GEHC customers and employees
• Proactively define Cardiovascular commercial product strategy and deliver in the field
• Be a key member of the USCAN AIS leadership team
• Partner with Region commercial teams and Ultrasound Global Segment
• Drive customer satisfaction and business growth
• Lead segmentation and product specialization strategy across the Cardiovascular portfolio for the USCAN region
• Own strategies and tactics to drive win rate and share gain in USCAN Markets
• Understand/voice product needs to Cardiovascular global team
• Build and maintain strategic customer relationships
• Identify opportunities to create value propositions and promotional strategies for specific offerings
• Define sales strategy for Cardiovascular product portfolio
• Ensure prioritized NPIs are effectively activated with sales tools and messaging
• Accountable for positive leadership and team culture
• Own and curate product training to improve sales teams

Vice President, CardioVascular

Technician

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• Assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• Implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• Share on-call responsibility when trained.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources).

Biomed Technician 1

Clinical Specialist

• Deliver comprehensive training on GEHC CT equipment in a customer facing environment.
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
• Drive realization of revenue thru execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

Clinical Applications Specialist – CT

AI Engineer

• Be part of the core program team leading product development for innovative Ultrasound products
• Have responsibility to ensure that product deliverables achieve all design objectives required to meet customer and business needs, including but not limited to feature and functionality, quality, reliability, serviceability, regulatory, compliance, and cost.
• Be responsible for driving the end-to-end product development process from requirements capture to V&V and commercial release.
• Leading the core team and design control process from requirements development, design planning to design transfer
• Leading the core team in the development of verification and validation planning and execution for NPIs and released products

Lead System Designer – AI COE

Product Designer

• Serve as a core member of a digital product team, driving end-to-end design decisions and shaping product direction in close partnership with engineering and product
• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Senior Staff UX Designer

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment
• Drives customer satisfaction through service excellence
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections
• Serve as a primary field service technician for IV infusion pumps, focusing on repair, and preventive maintenance
• Provide on-site service at healthcare facilities throughout the Chicago metropolitan area, requiring regular local travel
• Document all repair actions and submit reports/summaries according to schedule
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Biomedical Technician 1

Solutions Engineer

• Develop and execute the global clinical marketing strategy to drive awareness, engagement, adoption, and behavioral change among clinical audiences.
• Lead the clinical solution approach to showcase the integrated value of the PCS portfolio across care settings and workflows.
• Balance thought leadership (solution-agnostic) and solution-specific clinical marketing to build credibility and drive adoption.
• Define success metrics and evaluate program effectiveness to optimize business outcomes.
• Partner with Product Marketing, Product Management, Content & Engagement, Regional Marketing, Clinical teams, and Chief Medical Office to align strategies and priorities.
• Support commercialization efforts by contributing clinical expertise to value propositions, messaging, and go-to-market plans.
• Collaborate on new product launches by developing clinical positioning, evidence strategies, and engagement plans.
• Lead development of high-impact clinical content and engagement initiatives, including: symposiums, webinars, white papers, educational programs, thought leadership campaigns and industry presence (conferences, associations).
• Partner with the cross functional team to build and execute integrated, omnichannel campaigns and digital engagement strategies.
• Contribute to development of the PCS brand story across clinical audiences and care pathways.
• Develop clinical personas and customer journey maps to guide engagement strategies.
• Gather and synthesize insights from: Advisory boards, Market research, Customer interactions and KOL engagement.
• Identify unmet needs and evolving customer preferences to inform marketing and portfolio strategies.
• Partner with internal stakeholders to develop and execute: Clinical evidence generation plans, Claims and publication strategies, Health economics and outcomes research (HEOR).
• Support dissemination of scientific evidence and clinical publications to strengthen differentiation and credibility.
• Monitor competitive evidence and claims to identify opportunities for differentiation.
• Design and deliver accredited and non-accredited educational programs to strengthen relationships with clinical stakeholders, ensuring content is evidence-based, relevant, and aligned with evolving standards of care.
• Establish the organization as a trusted clinical partner through ongoing thought leadership initiatives, including publications, advisory boards, speaking engagements, and collaboration with key opinion leaders.
• Develop strategic educational roadmaps that address clinical practice gaps, support product adoption, and enhance patient outcomes.
• Partner cross-functionally with medical, regulatory, and commercial teams to ensure compliant, high-impact educational offerings.
• Build and manage relationships with: Key Opinion Leaders (KOLs), Academic institutions, Healthcare organizations and professional societies.
• Expand and maintain the global KOL network.
• Identify strategic partnerships and co-development opportunities.

Global Clinical Marketing Manager – Patient Care Solutions

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
• Drives customer satisfaction through Service Excellence
• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
• Effectively communicate and partner with teammates and colleagues
• Implement GE/customer facility contract and support customer and business goals/objectives
• Lead, instruct, and assist technicians on basic and complex repairs/resolution
• Share on-call responsibility
• Document all repair actions and submit reports/summaries according to schedule
• Ensure proper care of spares, tools, and test equipment, and ensure calibration
• Maintain approved parts inventory

Biomedical Technician 3

Field Engineer

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Work with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques.
• Drive customer satisfaction through Service Excellence.
• Assist more experienced field engineers with equipment installation.
• Work on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records, ordering repair parts, and managing cycle times.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals.

Imaging Field Service Engineer, X-ray, CT

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drive customer satisfaction through service excellence.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• Assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• Document all repair actions and submit reports/summaries according to schedule.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.

Biomed Technician I

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.

Surgery Field Engineer Apprentice

Director

• Develop and execute a multi-year account strategy aligned to customer priorities and GE HealthCare business objectives.
• Translate account strategy into actionable priorities and opportunity plans that can be executed across the GE HealthCare commercial organization.
• Build and sustain executive-level relationships with GPO leaders and key member health system stakeholders, serving as a trusted advisor and strategic partner.
• Serve as the primary point of contact for the assigned GPO relationship, ensuring effective coordination, communication, and alignment across GE HealthCare.
• Lead contract negotiations, renewals, amendments, and strategic business reviews in partnership with Contracting, Legal, Finance, and commercial leadership.
• Drive contract execution and governance, ensuring compliance with contractual obligations while maintaining pricing discipline and protecting enterprise value.
• Identify and advance growth opportunities across the GPO and affiliated member organizations by aligning GE HealthCare resources, contracted offerings, and customer priorities.
• Drive engagement with member organizations to promote utilization of GE HealthCare agreements, strengthen strategic partnerships, and expand share of wallet.
• Lead cross-functional collaboration across Sales, Service, Contracting, Marketing, Legal, Finance, Operations, and Product teams to support customer objectives and business growth.
• Coordinate with Segment and Service leadership to ensure appropriate customer engagement, commercial alignment, and execution of strategic initiatives.
• Manage complex customer escalations and facilitate resolution of business, operational, service, and contractual issues.
• Lead cross-segment alignment to improve customer satisfaction, contract performance, win rates, and growth outcomes.
• Hold internal stakeholders accountable for cross-functional commitments impacting the customer relationship, including issue resolution, implementation execution, NPI support, operational performance, and delivery commitments.
• Present complex business, financial, contractual, and strategic information clearly and effectively to executive decision-makers.

Enterprise Client Director, GPOs

• Own enterprise-level growth, share-of-wallet, and value delivery outcomes for strategic customers
• Set and execute customer-centric strategies for top accounts
• Develop and maintain relationships with senior customers
• Lead and coach a team of Enterprise Client Directors
• Drive performance for Enterprise Accounts

Vice President – Market

Learning and Development

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS)
• Drive realization of revenue thru execution of on-site or remote clinical education delivery
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training
• Provide ongoing post-installation training and support as needed over the lifecycle of the product
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings