GE HealthCare

General

• Develop product, clinical, and software knowledge, skills, and competence within a specific PCS modality.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
• Provides pre-sale product clinical evaluations and/or educational sessions to potential customers.
• In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
• Drive realization of revenue thru execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training.
• Provide ongoing post-installation training and support as needed.
• Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
• Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the PCS Leadership team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.
• Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings.
• Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.
• Possess strong interpersonal and customer skills, and places personal and business integrity at forefront.
• Differentiate with exceptional customer service and actively integrate user experience and outcomes.

Clinical Applications Specialist, Monitoring Solutions

Solutions Engineer

• Lead day‑to‑day execution of complex AI‑driven digital programs, coordinating across global, cross‑functional teams including software engineering, ML engineering, regulatory, clinical, and cybersecurity.
• Drive AI Development Lifecycle (AI‑DLC) execution from concept ideation, data strategy, model development, validation, deployment, post‑market monitoring, and lifecycle optimization.
• Lead tollgate execution for NPI, requisition, and sustaining programs, ensuring alignment with customer CTQs, regulatory expectations, and AI/ML governance requirements.
• Oversee delivery of AI‑enabled initiatives, including proof‑of‑concepts, algorithm development, platform releases, cloud and edge deployments, clinical/pilot trials, and install base enhancements.
• Champion the use of Generative AI tools across the development lifecycle (ideation, requirements generation, design, coding, testing, documentation, risk analysis, and commercialization readiness).
• Collaborate with business segments, enterprise partners, regulatory and quality teams, and third‑party vendors to deliver safe, effective, explainable, and compliant AI solutions.
• Define, apply, and continuously improve AI‑inclusive execution methodologies, agile/DevOps practices, and program management standards used across digital programs.
• Identify and proactively manage AI‑specific risks, including data quality, model bias, transparency, cybersecurity, clinical validation, scalability, and regulatory readiness.
• Communicate program progress, AI maturity, risks, and critical decisions with clarity and consistency to senior leadership and key stakeholders.
• Apply strong technical and product judgment to resolve moderately complex AI, software, platform, and operational challenges.
• Use data‑driven insights, analytics, and cross‑functional inputs to drive decision‑making and recommend scalable, customer‑focused AI solutions.

Senior Program Manager – AI Digital Solutions

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment.
• Drives customer satisfaction through Service Excellence.
• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.
• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.
• Effectively communicate and partner with teammates and colleagues.
• Implement GE/customer facility contract and support customer and business goals/objectives.
• Lead, instruct, and assist technicians on basic and complex repairs/resolution.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).
• Proactively reach out to others on team (e.g., provide help, share best practices, mentor others).

Biomedical Technician III

• Execute routine preventative maintenance and safety inspections on a variety of medical devices, including but not limited to patient monitors, infusion pumps, and basic diagnostic equipment, following established protocols.
• Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• Perform minor repairs and component replacements under direct supervision or using detailed service manuals and schematics.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Document all maintenance, repair, and calibration activities accurately and promptly in the designated asset management system.
• Calibrate equipment to manufacturer specifications and regulatory standards.
• Respond to and resolve basic equipment malfunctions reported by clinical staff.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• Communicate effectively with clinical staff regarding equipment status and repair timelines.
• Participate in ongoing training and professional development to enhance technical skills and knowledge of new medical technologies.
• Adhere to all company policies, safety regulations, and quality standards, including those related to infection control and hazardous materials.
• Maintain a clean and organized workspace and ensure proper care of tools and test equipment.

Biomedical Equipment Technician I

• Deliver clinical and product platform knowledge and expertise by providing world class education and training consultation within a specific modality or product portfolio to clinical end-users.
• Drive and execute clinical and educational processes and programs in a defined territory while developing strong relationships with customer stakeholders and internal account communities.
• Provide hands-on and didactic training through implementation of university style curriculums and processes.
• Assist customers in improving productivity patient care quality by optimizing user technical & clinical competencies and knowledge.
• Drive adoption of advanced product features into customer’s clinical routines in a consultative manner.
• Closely collaborate with key account stakeholders to facilitate customer experience and promote education offerings to customers and account communities.

Clinical Applications Specialist, Invasive Cardiology

Pricing Analyst

• Develop and lead global pricing strategies for SaaS and cloud-based offerings, ensuring alignment with overall business objectives across AI, digital, and enterprise software solutions.
• Drive pricing transformation as core products evolve to a cloud-first model.
• Lead the design and implementation of modern SaaS monetization strategies, including ARR growth, net revenue retention (NRR), attach rate expansion, price realization, and margin optimization.
• Drive the evolution from legacy licensing models to scalable subscription, consumption, and platform-based pricing models.
• Partner across legacy organizations to harmonize pricing strategies, tools, and operating models following the Intelerad acquisition.
• Lead change management efforts to ensure adoption of new pricing frameworks and foster alignment across commercial, finance, and product teams.
• Analyze market trends, competitor pricing, and customer insights to inform pricing strategy.
• Collaborate closely with Sales, Finance, Product Management, Legal, Professional Services, and Marketing to ensure pricing strategies align with go-to-market objectives.
• Partner with product teams to design scalable pricing structures across multi-product portfolios.
• Develop and implement modern SaaS pricing approaches, including platform pricing, subscription models, consumption-based pricing, and outcome-based pricing for strategic enterprise customers.
• Provide hands-on leadership in structuring complex enterprise deals, including pricing, packaging, and multi-solution offerings.
• Collaborate with Finance to develop revenue forecasts, financial models, and KPI tracking frameworks for SaaS products.
• Develop clear, data-driven pricing dashboards and insights for executive leadership.
• Lead organizational adoption of pricing strategies through change management, training, and communication.
• Design scalable pricing adjustments and annual increase strategies based on market data, customer value, and financial performance, ensuring measurable impact to revenue growth.

Senior Director, Digital Pricing Strategy

Manager

• Drive clinical specialization through thought leadership, innovation, and accountability
• Lead the Invasive Cardiology clinical education programs
• Partner with global product and engineering teams for future product development
• Ensure audit readiness and compliance
• Develop training programs/presentations for clinical applications team
• Standardize relevant programs across the business
• Communicate clinical policy and procedure guidelines
• Support resource planning efforts including hiring and onboarding
• Manage customer post-sale escalations
• Promote clinical applications education throughout customer lifecycle

Clinical Education Manager – Invasive Cardiology

• Support the GE HealthCare Imaging applications team
• Lead and deliver training initiatives focused on Nuclear Medicine Imaging equipment
• Collaborate and coordinate delivery of customer training
• Provide pre-sale product clinical evaluations and educational sessions
• Drive execution of on-site or remote clinical education delivery
• Maintain customer relationships and communicate product concerns

Clinical Applications Specialist, Nuclear Medicine

Chief Marketing Officer

• Lead the U.S. field marketing strategy and execution across Oncology for the pharmaceutical diagnostics (PDx) segment.
• Drive regional demand generation and deliver on-label product related education.
• Coordinate go-to-market execution with sales and tailor national marketing strategies to local market dynamics.
• Manage and mentor a team of Regional Field Marketing Managers.
• Plan and lead execution of regional/local demand generation initiatives including campaigns and educational programming.
• Partner with sales leadership to develop compliant territory specific go-to-market plans and customer activation activities.
• Design and track KPIs for regional marketing execution including lead generation and campaign response metrics.
• Collaborate with Marketing Franchise team to develop tailored marketing messaging and field kits based on customer insights.
• Work with Regulatory, Legal and Compliance stakeholders for appropriate design and execution of field marketing activities.
• Coordinate presence at key regional and local events in collaboration with events and franchise teams.

Director, Field Marketing – Oncology Referrers

Compliance

• Develop, oversee and drive global regulatory strategies for assigned development programs and marketed products in US, and other priority markets supported by the regional regulatory teams.
• Serve as the senior regulatory lead in interactions with major health agencies including FDA, leading high-stakes negotiations and ensuring high-quality briefing packages and responses.
• Partner with R&D, CMC, Manufacturing, Clinical, Medical, Quality, Commercial, and Supply Chain teams to integrate regulatory requirements into global product strategies, development plans, and launch readiness.
• Lead, mentor, and develop a global team of regulatory professionals across multiple regions.
• Ensure global compliance across development, submissions, registration maintenance, and post-market activities.
• Support due diligence activities for partnerships, acquisitions, and in-licensing opportunities by assessing regulatory risks, pathways, and development strategies.

Senior Director, Regulatory Affairs, Radiopharma

• Define and drive the global lifecycle regulatory strategy aligned with corporate, portfolio, and product objectives
• Act as a strategic partner to senior leadership, communicating risks, opportunities, and regulatory scenarios
• Lead, coach, and develop a high-performing global regulatory team
• Oversee all post-approval regulatory activities, including variations, renewals, and regulatory commitments
• Lead regulatory strategy for post-approval changes, including impact assessment, pathway optimization, and risk mitigation
• Ensure compliance with global regulatory requirements and evolving health authority expectations
• Partner with RA-CMC to align regulatory strategies for technical and manufacturing changes
• Ensure timely, high-quality execution of lifecycle submissions through effective planning, tracking, and team accountability

Director, Regulatory Affairs – Market Products, Radiopharma

Consultant

• Client facing individual responsible for the delivery of consultancy services at a client site(s)
• Plans, leads and delivers clinical command center programs, ensuring high quality delivery within area of responsibility and client satisfaction
• Manages program deliverables, timelines, risks and resource requirements
• Uses sound judgement to make decisions and solve moderately complex problems or tasks with client team or project team
• Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings
• Serves as a resource for best practices and quality
• Has awareness of latest technical developments in own area
• Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams
• Brings new perspective on existing solutions
• Uses technical experience and expertise for data analysis to support recommendations
• Leverages internal and external sources to own function to arrive at decisions
• Acts as a resource for colleagues with less experience
• Works to build consensus
• Leverages persuasion skills to influence others on topics within field

Senior Activation Consultant

Product Specialist

• Cultivate and maintain strong relationships with healthcare stakeholders within the hospital
• Deliver on quarterly & annual orders and revenue sales targets
• Leverage product knowledge in our Patient Monitoring and Patient Care portfolio to drive funnel growth for the region
• Demonstrate expertise in customers’ installed base and develop sales proposals
• Collaborate with the account community team to support co-developed negotiation strategies
• Reduce cycle time by leveraging Salesforce.com to track customer and account activity

Product Sales Specialist, Patient Monitoring

Account Executive

• Proactively identify, target, and win new business opportunities, with a strong focus on converting competitive accounts.
• Develop a deep understanding of company products, solutions, value propositions, and market positioning to effectively differentiate against competitors.
• Manage the full sales cycle (prospecting, qualification, solution positioning, negotiation, and close) via phone, video, and digital channels.
• Grow and retain existing accounts by identifying upsell and cross-sell opportunities and strengthening long-term customer relationships.
• Partner with channel and distribution stakeholders to drive alignment and maximize revenue opportunities.
• Build and maintain a strong pipeline, consistently meeting or exceeding individual sales targets and KPIs.
• Leverage CRM tools and data insights to track activity, forecast accurately, and inform sales strategy.
• Collaborate cross-functionally with marketing, product, and field sales teams to optimize customer engagement and campaign effectiveness.
• Stay informed on industry trends, competitive landscape, and customer needs to refine outreach strategies.
• Operate with a high level of autonomy while contributing to team performance and knowledge sharing.

Inside Sales Representative

Account Manager

• Customer facing staff responsible for winning business
• Executes standard sales tasks and typically subject to instructions and work routines
• Responsible for targeted clients, stable regions, and/or small/medium sales territories
• Broaden knowledge of own sales territory, product lines, markets, sales processes or customer groups to execute policy/strategy
• Develop strong customer relationships and serve as the interface between customer and GE
• Explain technical information to others