IT Systems Engineer, Manager

General Motors

Manager-level IT Systems Engineer at General Motors leading SaaS application implementation. Overseeing engineering, deployment, operations, and integration of technology for frontline teams.

Posted 6/2/2026full-timeWarren • California, Missouri • 🇺🇸 United StatesSeniorLeadWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

systems engineeringSaaS applicationapplication supportsystem designintegrationsconfiguration managementproduction operationschange managementrelease planningrisk mitigation

Soft Skills

leadershipproblem-solvingdecision-makingcommunicationprioritizationcoachingcross-functional collaborationaccountabilityemployee growthinnovation

Tools & Technologies

technical documentationoperational proceduressupport modelsvendor managementcontract negotiationslicense managementapplication performance monitoringoperational readinessproduction health monitoringissue resolution

Industry Keywords

enterprise applicationstechnical solutionscomplex environmentoperational excellenceGM standardsapplication governancedeployment executionbusiness objectivesstakeholder engagementsoftware deployment

About the role

Key responsibilities & impact

Lead the systems engineering function for a new SaaS application, including application ownership, support strategy, deployment execution, and innovation in partnership with a product manager who will identify, establish, and map the roadmap
Manage and develop a team of systems engineers and technical contributors, setting priorities, removing obstacles, and supporting employee growth
Serve as the technical and operational lead for the SaaS application environment, ensuring application performance, reliability, security, supportability, and operational readiness
Partner with business stakeholders, product owners, vendors, and internal technology teams to define requirements and deliver solutions
Lead vendor management activities, including participation in contract negotiations, license management, and implementation of new capabilities and innovations
Drive platform enhancements, integrations, configuration changes, and process improvements aligned to business objectives
Establish and maintain governance for the application, including change management, release planning, issue resolution, risk mitigation, and operational discipline
Monitor production health, troubleshoot complex issues, and lead problem resolution efforts across teams
Create and maintain technical documentation, operational procedures, and support models
Ensure solutions are designed and implemented in alignment with GM standards for architecture, security, compliance, and operational excellence
Communicate clearly with leaders and stakeholders on priorities, timelines, risks, and outcomes

Requirements

What you’ll need

Bachelor’s degree in engineering, information technology, computer science, or a related field, or equivalent experience
10+ years of experience in systems engineering, enterprise applications, SaaS platforms, or related technology leadership roles
5+ years of experience in a people leader role, with responsibility for leading, developing, and coaching technical teams
Deep technical expertise in system design, application support, integrations, configuration management, and production operations
Demonstrated ability to manage multiple priorities and deliver results in a cross-functional environment
Strong problem-solving, decision-making, and communication skills
Experience working with vendors and business stakeholders to translate needs into technical solutions
Proven ability to lead through ambiguity and drive accountability across a complex organization
Experience deploying software applications in a complex environment

Benefits

Comp & perks

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.