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General Motors

CarBravo Consultant

General Motors

Consultant for CarBravo handling U.S. dealer support and engagement.

Posted 6/2/2026full-timeTaguig City • 🇵🇭 PhilippinesJuniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer ServiceBusiness Relationship ManagementIssue ResolutionCustomer AnalyticsData InterpretationProblem Solving
Soft Skills
Strong CommunicationNegotiation SkillsRelationship BuildingTrustworthinessProactive Outreach
Tools & Technologies
Analytics Tools
Industry Keywords
Dealer EngagementProgram AdoptionCompliancePre-Owned OperationsOnline Reputation Management

About the role

Key responsibilities & impact
  • Develop CarBravo Process Acumen and Knowledge
  • Enhance Dealer engagement and satisfaction through proactive outreach and support
  • Responding in a timely manner to Dealer inquiries
  • Improving Program adoption and compliance by addressing Dealer concerns promptly
  • Streamlining communication between Program management and Dealers
  • Maintaining a high level of satisfaction with Dealers through consistent support
  • Help maximize Dealer Pre-Owned operations
  • Proactive outreach to ensure Dealers are aware of available resources
  • Advise Dealer on recommended actions to improve online reputation
  • Advise Dealer on tracking analytics for better insights
  • Advise Dealer relative to the appropriate quality and quantity of vehicles to be Certified
  • Develop scripts and FAQs for Customer ensuring Customer input and approval

Requirements

What you’ll need
  • 1-3 Yrs experience in related role or industry e.g. Customer Service, Business relation Ship management L1/L2 Issue resolution, Customer Analytics
  • Degree in Business, Marketing or Equivalent Experience
  • Strong communications and negotiation skills
  • Ability to build and maintain relationships
  • Ability to be a trusted resource for Dealership clients
  • Ability to interpret and explain data and solve complex problems
  • Experience with U.S. based clients is preferred (CarBravo a mainly US platform)
  • Affinity with technology and/or familiarity with analytics tools and techniques
  • Willingness to work hybrid on night shift, to support East coast time zones.

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Opportunities for professional development