Employee Relations Specialist II

Gopuff

Employee Relations Specialist II managing complex employee relations at Gopuff. Leading investigations and fostering a compliant and inclusive work environment.

Posted 7/17/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Employee Relations, including conducting investigations, coaching management, and ensuring compliance with employment laws. Proficient in conflict resolution and effective communication, with a strong foundation in US employment regulations.

Highest-signal resume keywords

Employee RelationsInvestigation MethodologiesCalifornia Employment LawsCoaching and Advising ManagementConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

End-to-End Investigation MethodologiesEvidence GatheringSummary WritingUS Employment LawsFMLAADAEEOTitle VII

Soft Skills

Interpersonal SkillsCommunication SkillsEmotional IntelligenceAnalytical SkillsTime Management

Tools & Technologies

ThinkLPGoogle Suite

Industry Keywords

HR ExperienceField OperationsCompliance RisksPolicy InterpretationPerformance Management

About the role

Key responsibilities & impact

Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
Document findings and write investigation summaries to be maintained in ThinkLP.
Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
Perform other related duties as required.
**Must be willing to travel** at least 90% of the time to visit sites in your region.

Requirements

What you’ll need

6-8 years of HR experience, with at least 2 years in Employee Relations, investigations, and supporting field operations.
Prior experience supporting California-based operations and familiarity with California state employment laws.
Bachelor’s degree preferred.
Professional fluency in Spanish, preferred
Proven expertise in end-to-end investigation methodologies *(interviewing, evidence gathering, summary writing)* and a strong foundation in US employment laws *(FMLA, ADA, EEO, Title VII).*
Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues
Ability to work cross-functionally with various departments
Able to multitask, prioritize, and manage time efficiently
Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.
Strong analytical and conflict resolution skills, with a track record of making sound, unbiased decisions under pressure.
Proficiency in computer usage, email, and Google Suite

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401(k) Retirement Savings Plan
HSA or FSA eligibility
Long and Short-Term Disability Insurance
Fitness Reimbursement Program
25% employee discount & FAM Membership
Flexible PTO
Group Life Insurance
EAP through AllOne Health (formerly Carebridge)