Gopuff

Human Resources

• Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
• Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
• Document findings and write investigation summaries to be maintained in ThinkLP.
• Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
• Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
• Perform other related duties as required.
• **Must be willing to travel** at least 90% of the time to visit sites in your region.

Employee Relations Specialist II

• Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
• Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues.
• Document findings and write investigation summaries to be maintained in ThinkLP.
• Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
• Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation.
• Perform other related duties as required.
• Must be willing to travel at least 90% of the time to visit sites in your region.

Employee Relations Specialist

• Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
• Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
• Document findings and write investigation summaries to be maintained in ThinkLP.
• Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
• Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
• Perform other related duties as required.
• Must be willing to travel at least 90% of the time to visit sites in your region.

Payroll

• Verify timekeeping records and consult employees about any discrepancies
• Record payroll data in our software system and verify all amounts prior to cutting checks
• Alter employee tax status as needed as well as any information about withholding
• Initiate direct deposits
• Change employee banking records when necessary to process payments accurately
• Record employee complaints, questions and concerns about payroll services and communicate those issues to HR manager
• Maintain compliant policies and procedures for processing payroll checks

Payroll Administrator

Procurement

• Establish a deep understanding of BevMo and Gopuff App businesses, internal processes, and overall assortment
• Responsible for selecting, pricing, positioning and marketing of the category and products
• Develop merchandising & category plans and strategies to improve product sales, margin and other key business driving metrics
• Monitor performance across multiple classes and locations and use / analyze data to establish go-forward strategies
• Utilize both internal and external data effectively to make smart and educated decisions to drive incremental sales
• Build and maintain assortment strategies contingent with unique territory requirements in mind as it pertains to volume, size, distribution, and local trends
• Partner with Supply Chain, Pricing and Finance departments to maximize revenue and financial targets within the respective product classifications
• Conduct comp shop and pricing analysis both nationally and locally to ensure key product lines are represented effectively in all markets and margin targets are met
• Stay updated on category trends and competitive market

Senior Associate Category Manager, Beer

• Establish a deep understanding of the Gopuff app and retail store businesses, internal processes, and overall control label assortment
• Responsible for selecting, pricing and positioning of smoke shop products
• Work with Category Managers in developing category plan and strategies to improve product sales
• Work with Suppliers and Distributor partners to maintain adequate inventory levels on all items across the network
• Monitor performance across multiple classes and locations and use / analyze data to establish go-forward strategies
• Utilize both internal and external data effectively to make smart and educated decisions to drive incremental sales
• Build and maintain assortment strategies contingent with unique territory requirements in mind as it pertains to volume, size, distribution, and local trends
• Conduct comp shop and pricing analysis both nationally and locally to ensure key product lines are represented effectively in all markets and margin targets are met
• Stay updated on category trends and competitive market

Senior Category Manager – Drinks

Supply Chain

• Own the delivery of core metrics including availability, waste, and inventory days.
• Manage and develop the team through clear goal setting and regular performance management.
• Execute end-to-end seasonal planning to ensure inventory readiness for peak trading periods.
• Partner with suppliers to improve lead times, service levels, and overall cost efficiencies.
• Lead cross-functional projects to automate workflows and resolve systemic supply chain blockers.

Senior Manager, Supply Chain, In-Stock

Manager

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally-based leader dedicated to their territory

Regional Manager

• Own our key metrics of Availability and EDS to deliver our business targets.
• Daily product-store level forecasting - identifying and driving opportunities within your business area.
• Supplier Performance Management - Utilising your skills to manage, coach and improve our supply base to deliver the best experience for our customers.
• Managing and developing relationships with our 3PL partners, ensuring service levels, inventory accuracy, operational compliance, and cost efficiency. Using performance metrics to identify opportunities, resolve issues, and drive continuous improvement across the supply chain network.
• Be a key change-maker in the team, owning, analysing and delivering key projects for the wider business.
• Managing our distribution and Supply networks where relevant, ensuring compliance to our service contracts and challenging the status quo.
• Seasonal Planning and Execution.
• Owning your area with added commercial acumen and analytical skills to identify trends for our key trading periods and executing them in store with great availability.

In-Stock Manager

• Establish a deep understanding of the Gopuff app and retail store businesses, internal processes, and overall control label assortment
• Responsible for selecting, pricing, and positioning of **Home Care, Health & Wellness, and Lifestyle** products
• Work with Category Managers in developing category plans and strategies to improve product sales
• Work with Suppliers and Distributor partners to maintain adequate inventory levels on all items across the network
• Monitor performance across multiple classes and locations and use / analyze data to establish go-forward strategies
• Utilize both internal and external data effectively to make smart and educated decisions to drive incremental sales
• Build and maintain assortment strategies contingent with unique territory requirements in mind as it pertains to volume, size, distribution, and local trends
• Conduct comp shop and pricing analysis both nationally and locally to ensure key product lines are represented effectively in all markets and margin targets are met
• **Stay updated on category trends and competitive market**

Category Manager – Health & Wellness, Lifestyle

People Operations

• Coordinate onboarding logistics by setting up new hire profiles in HR systems and partnering cross-functionally with IT to arrange equipment delivery.
• Prepare and issue employment documentation, including offer letters and employment contracts.
• Carry out Right to Work checks to ensure full legal compliance.
• Own data entry and maintain accurate employee records across HRIS platforms such as Cezanne and Workday, including promotions, address updates, and salary changes, in line with UK GDPR requirements.
• Monitor and track employee absences, including annual leave and compassionate leave, ensuring compliance with Statutory Sick Pay (SSP) regulations.
• Serve as the first point of contact for day-to-day employee queries relating to company policies and processes, including maternity leave and jury service.
• Support employee experience and workplace culture initiatives through engagement surveys, wellbeing programs, and team events.
• Provide ad hoc support to the Talent Acquisition team as needed.

Employee Relations Specialist II

Employee Relations Specialist

Employee Relations Specialist

Payroll Administrator

Senior Associate Category Manager, Beer

Senior Category Manager – Drinks

Senior Manager, Supply Chain, In-Stock

Regional Manager

In-Stock Manager

Category Manager – Health & Wellness, Lifestyle

People Operations Administrator