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Engineering Manager – Platform – Usage
Grafana LabsEngineering Manager leading distributed teams and driving platform usage strategies at Grafana Labs. Focus on collaboration and systems management to enhance application core services.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
software engineeringbackend systemsGodistributed systemsscalabilityfault toleranceconsistencyobservabilityproject managementtechnical design
Soft Skills
team managementfeedbackcareer developmentcollaborationcommunicationcustomer focusautonomytrust-buildingproblem-solvingstakeholder alignment
Tools & Technologies
AI-assisted developmentengineering workflowsproject management toolsGTMPricing and Monetization systemsbilling enginecost managementreconciliation systemsPeople OpsAppCore
Industry Keywords
Usage domainOKRstechnical design discussionsdelivery managementdiversity in hiringperformance managementteam culturesoftware development lifecycleengineering leadershiptalent acquisition
Tech Stack
Tools & technologiesDistributed SystemsGo
About the role
Key responsibilities & impact- Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development.
- Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact.
- Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems).
- Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries.
- Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil.
- Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers.
Requirements
What you’ll need- Minimum 2 years of experience managing software engineering teams.
- Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years.
- A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions.
- Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability.
- Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines.
- Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making.
- Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact.
- Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow.
Benefits
Comp & perks- 100% Remote, Global Culture
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.