Grafana Labs

Product Designer

• Work with peers and leaders across engineering, product management, technical writing, go-to-market, and product design to iterate on and improve our products
• Document user needs and pain points, design directions, trade-offs, and detailed designs using a variety of product design and visual communication tools, including agentic tooling such as Figma Make, Cursor, and Claude Code where it adds value to your practice
• Work with researchers, cross-functional collaborators, and lead customers such as the members of our Customer Advisory Board (CAB) and Design Partnership Program (DPP) to plan and execute formative and evaluative research initiatives
• Provide pragmatic, cohesive, and highly scalable design solutions that strike the appropriate balance between addressing business, customer, and user needs

Staff Product Designer, Incident Response Management

• Design practical and effective user experiences for Grafana’s Incident Response & Management (IRM) solutions
• Work with peers and leaders across engineering, product management, technical writing, go-to-market, and product design to iterate on and improve our products
• Document user needs and pain points, design directions, trade-offs, and detailed designs using a variety of product design and visual communication tools
• Work with researchers, cross-functional collaborators, and lead customers to plan and execute formative and evaluative research initiatives
• Provide pragmatic, cohesive, and highly scalable design solutions that strike the appropriate balance between addressing business, customer, and user needs
• Develop deep expertise in product area and associated customer and user personas, use cases, and workflows
• Contribute to the evolution of the Product Design team by coaching and mentoring other designers
• Help scale team’s impact on customers, users, and business

Staff Product Designer – Incident Response Management

AI Engineer

• Build and deliver AI solutions: Take ownership of developing delightful, high-performance AI features to help users discover, organize, and optimize access to large datasets.
• Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for the data engineering lifecycle.
• Collaborate: Work with the rest of the team to shape AI-driven product features, including the integration of agentic components with internal tools like Slack and alerting systems while engaging with internal data teams for dogfooding.
• Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

Staff AI Engineer

Staff AI Engineer – 2nd Horizon

Backend Engineer

• Build the core backend services: Design, implement, test, and operate services for context ingestion and indexing.
• Create a scalable SaaS foundation: Define and build architecture for multi-tenant service.
• Power agent-facing retrieval workflows: Build APIs for AI agents and internal applications.
• Work across product and infrastructure and make practical tradeoffs.
• Operate what you build: Instrument services with observability tools.
• Contribute to technical direction: Help shape architecture and engineering practices.
• Effective communication in a dynamic and collaborative environment.
• Ownership and impact: Take full ownership of AI solutions developed.

Staff Backend Engineer

Vice President

• Managing a team of 5 Regional Directors across the United States.
• Foster an environment of teamwork, transparency, creativity, and continuous improvement.
• Travel when needed to assist in deal creation and closure, as well as meet any managerial needs by providing support to your team.
• Partnering across all of Grafana GTM leadership to ensure a seamless customer experience.
• You’ll be responsible for making the team successful and delivering exceptional results.
• You’ll be responsible for hiring, retaining & developing great talent across the team from leaders to account executives.

Regional Vice President, Commercial

Sales Development Rep

• Help users and prospects navigate their Grafana journey
• Partner with Sales Team to identify new business opportunities
• Develop valuable, transferable skills
• Balance reactive and proactive work
• Research and craft thoughtful messaging
• Drive business conversations on the phone
• Use AI as a tool to improve productivity
• Collaborate with cross-functional teams

Sales Development Representative

• Drive technical strategy and roadmap
• Lead end-to-end delivery of large, cross-functional projects
• Own architecture, reliability, performance and cost for critical systems
• Define SLOs/SLIs and lead incident response
• Improve observability, automation and operational readiness
• Align stakeholders and remove blockers
• Mentor and grow engineering talent
• Represent engineering internally and externally

Staff Backend Engineer – Adaptive Telemetry, Databases

• Drive technical strategy and roadmap.
• Lead end-to-end delivery of large, cross-functional projects.
• Own architecture, reliability, performance and cost for critical systems.
• Define SLOs/SLIs and lead incident response.
• Improve observability, automation and operational readiness.
• Align stakeholders and remove blockers.
• Mentor and grow engineering talent.
• Represent engineering internally and externally.

Platform Engineer

• Hiring for the Platform SysEng squad
• Work on maturity and scalability of the platform
• Manage infrastructure for engineering teams
• Ensure health of production services
• Collaborate to reduce new region build timelines

Staff Software Engineer – Platform, SysEng

• Work with engineers to build, deploy, and run workloads
• Focus on scalability of the platform
• Participate in project planning and execution
• Collaborate with cross-functional teams for system improvement
• Drive outcomes in a remote-first environment

Product Analyst

• Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
• Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes
• Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows.
• Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions.
• Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team
• Influence best practices for Product Analytics across teams and help define standards as the company scales
• Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions.

Staff Product Designer, Incident Response Management

Staff Product Designer – Incident Response Management

Staff AI Engineer

Staff AI Engineer

Staff AI Engineer

Staff AI Engineer

Staff AI Engineer – 2nd Horizon

Staff Backend Engineer

Regional Vice President, Commercial

Sales Development Representative

Staff Backend Engineer – Adaptive Telemetry, Databases

Staff Backend Engineer – Adaptive Telemetry, Databases

Staff Software Engineer – Platform, SysEng

Staff Software Engineer – Platform, SysEng

Staff AI Product Analyst, Product Management