Grainger

Representative

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

On-Site Service Representative – Part-Time

Sales

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Branch Sales Associate, Bilingual, Part Time

Field Engineer

• Be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops
• Installing and organizing inventory systems, shelving, and steel bin setups
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow
• Training customers on our ordering technology, including scanners, mobile apps, and web tools
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships

Field Service Technician I

Backend Engineer

• Perform machine break/ fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site.
• Ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process.

On-Site Service Specialist

• You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops.
• Your work will include installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on our ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

On-Site Service Representative, Part Time

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

On-Site Service Representative

Technician

• Perform preventative maintenance, general repair and complex projects on conveyors, sorters, shuttles, and related automated material handling system assets
• Respond to calls for assistance with building issues, conveyor jams or shutdowns and other facility issues
• Complete assigned building repairs, including cranes, drill presses, stand grinders, welding equipment, presses (hydraulic/pneumatic), jacks, jack stand, band saws and other equipment
• Use computerized maintenance management system (CMMS) to enter daily maintenance activities
• Work with contractors, service providers and other Facilities personnel
• Operate all automated material handling and mobile equipment within Distribution Center
• Maintain all PIE fleet and associate assets, including picking cars, batteries, battery changing equipment, etc.

DC Technician II

• Travel across the country helping customers organize and optimize their maintenance shops
• Install and organize inventory systems, shelving, and steel bin setups
• Identify, label, stock, and optimize maintenance products for improved workflow
• Train customers on ordering technology, including scanners, mobile apps, and web tools
• Build strong customer relationships through extensive travel to various locations

• Travel across the country helping customers organize and optimize their maintenance shops
• Install and organize inventory systems, shelving, and steel bin setups
• Identify, label, stock, and optimize maintenance products for improved workflow
• Train customers on ordering technology, including scanners, mobile apps, and web tools
• Partner with Sales team to create organized, efficient maintenance shops

• You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops
• Installing and organizing inventory systems, shelving, and steel bin setups
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow
• Training customers on our ordering technology, including scanners, mobile apps, and web tools
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships

Manager

• Manage and direct the maintenance departmental workforce to support the goals and initiatives of the Distribution Center and the Company.
• In addition, manage and coordinate the building and equipment maintenance needs by working with contractors, vendors and service partners to maintain the DC’s at a high level of safety, quality and in a cost-effective fashion.
• Initiate planning and building programs that support preventive and predictive maintenance technologies.
• Plan and execute projects as appropriate to support building operations.
• Manage, coach, and develop, a staff of 10 to 20+ team members with highly technical skills, working across all shifts in a fast-paced, time sensitive environment.
• A large operation that may include Maintenance/Facility Supervisors.
• Recruit technicians when needed to maintain a highly qualified staff and support on-going operations.
• Prioritize, schedule, and follow-up on work orders supporting the operation and facility.
• Recommend and institute training programs to ensure personnel are current in job performance and knowledge.
• Demonstrate technical knowledge of large-scale automated conveyance systems, and related equipment.
• Develop and maintain a proactive Preventative Maintenance program for all equipment in the operation.
• Maintain and recommend Powered Industrial Equipment (within company standards).
• Ensure equipment is safe, clean, and operating at peak performance, minimizing downtime effects on the operation.
• Develop a replacement program that maximizes the PIE assets of the Company.
• Understand the benefits and implementation strategies of the following: MTTR, MTBF, Predictive Technologies, CPL (cost per line), Operational Excellence and Total Cost of Ownership.
• Experience with Computer Maintenance Management Software (CMMS).
• Maintain the building and its’ components by applying preventive and predictive maintenance techniques to maximize the useful life of the facility.
• Ensure that the site is maintained in a manner that provides for a clean and safe environment and that the exterior of the facility provides a positive and pleasing appearance.
• Effectively interact at multiple levels (including hourly team members); effective 'on-the-floor' listening and follow-up; self-confident; strong relationship building skills.
• Work with the Sr. Manager DC Network Facilities and other network Facilities Managers in developing and sustaining maintenance standards.
• Coordinate with the DC Director to assure that Facility Maintenance Programs are in alignment to support DC initiatives.
• Identify, evaluate and implement savings initiatives, service enhancements and process improvements.
• Work with the Real Estate Group (Property Management) in developing estimates, requesting quotes, purchases and supervision of the delivery/installation of equipment, construction and/or service agreements.
• Maximize the use of Regional and National contracts with suppliers and service providers to leverage cost savings for the company.
• Collaborate with the site Environmental and Safety Analyst to assure compliance with Federal, State and local laws and ordinances related to the operation of the facilities.
• Collaborate and communicate with both the DC Director and the Sr. Manager DC Network Facilities on a regular basis to provide effective maintenance services and to properly maintain the Corporation’s facility assets.

Facilities Manager

General

On-Site Service Representative, Part-Time

Safety Specialist

• Conduct customer needs analysis to determine and understand the customer’s health and safety concerns and align to Grainger Safety & Health solutions.
• Provide tailored solutions that reduce costs or increase efficiency with innovative product or service applications.
• Seek feedback throughout the process to refine solutions and ensure customer needs are met.
• Implement solutions by working with internal and external resources to execute implementation plans.
• Monitor implementation to ensure business needs are being met and identify potential future opportunities with the customer.
• Guide Grainger Sellers on strategy, coaching, and direction on health and safety opportunities.
• Educate sellers on key safety offerings and messaging.
• Maintain expertise through appropriate safety credentials focused on health and safety regulations and industry topics to better educate customers.
• Expand customer understanding and use of Grainger’s standard product and service capabilities.

On-Site Service Representative – Part-Time

Branch Sales Associate, Bilingual, Part Time

Field Service Technician I

On-Site Service Specialist

Field Service Technician I

On-Site Service Representative, Part Time

On-Site Service Representative

DC Technician II

Field Service Technician I

Field Service Technician I

Field Service Technician I

Facilities Manager

On-Site Service Specialist

On-Site Service Representative, Part-Time

Field Safety Specialist