On-Site Service Representative, Part Time

Grainger

Services Representative at Grainger handling customer inventory management and service across multiple locations. Ensuring product stocking, resolving issues, and driving account growth through customer engagement.

Posted 7/1/2026part-timeEffingham • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by resolving issues promptly and identifying customer needs to enhance product offerings. Proficient in inventory management and route optimization while adhering to safety and compliance standards.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementRoute OptimizationProblem-Solving SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ScanningProduct StockingOrder CreationTechnical Issue ResolutionOperational Issue Handling

Soft Skills

CollaborationProblem-Solving

Tools & Technologies

Routing Software

Certifications & Qualifications

Valid Driver's LicenseAutomobile Insurance

Industry Keywords

Customer LoyaltyContinuous ImprovementSafety ComplianceService Environment

About the role

Key responsibilities & impact

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Requirements

What you’ll need

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents