On-Site Service Representative – Part Time

Grainger

Part-Time On-Site Service Representative managing customer inventory in Watertown, NY. Focus on customer service and support for MRO needs with Grainger's inventory management solutions.

Posted 7/11/2026part-timeWatertown • New York • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively resolving issues and identifying product needs, while ensuring compliance with safety and inspection requirements. Proven ability to manage inventory levels and optimize routes using designated software tools.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementRoute OptimizationProblem-Solving SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ScanningProduct StockingOrder CreationTechnical Issue HandlingOperational Issue Management

Soft Skills

CollaborationProblem-Solving

Tools & Technologies

Routing Software

Certifications & Qualifications

Valid Driver's LicenseAutomobile Insurance

Industry Keywords

Customer LoyaltyContinuous ImprovementSafety ComplianceService Environment

About the role

Key responsibilities & impact

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit

Requirements

What you’ll need

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans
6 free sessions each year with a licensed therapist
9+ paid time off (PTO) days annually for part-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents