Grainger

Sales

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Branch Sales Associate – Part Time

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Branch Sales Associate

QA Engineer

• Oversee the daily operations of the Inventory Control Quality Assurance (ICQA) area in a high volume, order fulfillment, multi-shift distribution center by leading a non-exempt hourly team of 20-25
• Support Managers and Operations Managers to help ensure accurate product receipt, order fulfillment, and the optimization of resources and processes
• Analyze and determine solutions related to distribution, quality, cycle time and other important metrics
• Promote employee programs to create and encourage an environment where employees are involved, empowered, and committed to the success of the Company
• Manage employees' individual performance through clearly defined expectations, coaching, and counseling to achieve required results with regard to productivity, safety, quality, and attendance and ensure everyone is treated fairly and with respect
• Develop an in-depth understanding of the distribution processes and important variables that influence the workflow process so you may identify opportunities for improvement and develop departmental changes enhancing workflow optimization
• Lead teams to support the company strategy and expectations; ensure operational excellence within the ICQA processes, and support your peers in their work toward operational excellence
• Work in a multi-shift operation with extended hours of operation
• Ensure compliance with Company, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and powered industrial equipment (PIE) requirements

ICQA Supervisor

Administrative Assistant

• Respond to requests by asking probing questions, gathering and providing information.
• Manage logistics/event planning for all leadership meetings including selecting venues, food, coordinating development of schedules, and providing on-site meeting support.
• Schedule and manage business travel logistics and ensure leader has necessary documentation for travel (Domestic/international).
• Manage multiple documents including composing, modifying, and proofreading (i.e. memos/letters, reports, PowerPoint presentations, SharePoint updates, surveys, organizational charts, or records management.
• Task and project management may include (but not limited to) managing invites, coordinating presentation content and handouts, transcribing/recording meeting notes, capturing action items, takeaways, recording audio when necessary, facilitating online questions from participants during meetings, troubleshooting technical and logistical issues, and organizing follow up activities.
• Effectively manage leaders’ time using strategic and proactive calendar management.
• Support leadership in planning and distributing team member and leader communications.
• Prepare personnel, purchasing and other administrative forms for the leadership teams and forward for approval and processing.
• Train and provide backup support for other Administrative Business Partners as needed.
• Support the onboarding and departure process for department team members.
• Demonstrate a thorough understanding of the department and appropriate Company policies, procedures and operations.
• Participate in department projects and tasks including but not limited to training and team meetings.
• Monitor, maintain, and order department supplies and manage associated budget; may own other department specific processes or activities.
• Work in a change environment where quality improvement and organizational refinement is ongoing.

Senior Sales Admin Assistant

Manager

• Translates leadership and strategic direction for hourly branch team members
• Communicates and executes a sound business strategy to team members that embraces change management.
• Makes sound, fact-based business decisions to support the needs and objectives of the business.
• Lead the team to become the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location’s efforts for all customer interactions within aligned branch locations.
• Build strong internal and external partnerships to facilitate success and embed branch locations and technical expertise as critical value triggers for customers.
• Balances operating expenses with higher level of service while looking for ways to improve processes and remove non-value added activities.
• Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members.
• Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects.
• Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company.

Store Manager

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.
• Support both branches in Indianapolis.

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Branch Sales Associate, Part Time

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Account Executive

• Retain and penetrate the US-centric business of large global corporate accounts with the MRO potential of $25 - $100 million or greater.
• Develop headquarters and site-specific relationships to lead contract compliance, expansion and to ensure Grainger becomes the organizations primary MRO provide in both product and services.
• Negotiate profitable business, ensure the implementation and compliance to agreements both with the customer and field-based sales resources and Grainger resources.
• Develop and implement multi-year business plans for the accomplishment of Company sales, GP and related services objectives.
• Manage relationship plan with field and corporate leadership.
• Maintain C-suite client relationships.
• Provide functional direction and personal involvement to support the Field in the planning, penetration and barrier removal within sites.
• Maintain rate of growth with existing National Accounts and develop/negotiate new agreements that position Grainger as the Primary or sole source MRO provider.
• Evaluate the development, or discontinuation of Account agreements through the contract management process.
• Develop and ensure the implementation value-added programs and important measurements that align the customer’s business objectives with our core value proposition.
• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings.
• Informally lead by coaching Account Managers relative to the strategic implementation of customer specific market plans while providing feedback for their professional development.
• Provide leadership in Change Management methodology within the company and throughout the customer’s organization.
• Utilize CI methodology/practices to improve customer/company practices.

Strategic Accounts Executive

• Provide solutions and easily connect with walk-in customers and help other team members to do the same.
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations by using guidance and advanced knowledge.
• Complete a variety of branch processes that are important to the branch's operation and overall effectiveness.
• Shift focus to perform a variety of warehouse tasks and report to Branch Manager.

Branch Sales Specialist, Part Time

Branch Sales Associate – Part-Time

Account Manager

• Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies
• Build and execute account plans focused on growing all customers through building relationships
• Demonstrate the features and benefits of products and services effectively
• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales
• Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability
• Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress
• Expand customer contacts to strengthen relationships and uncover additional business opportunities
• Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs

Branch Sales Associate – Part Time

Branch Sales Associate – Part Time

Branch Sales Associate

ICQA Supervisor

Senior Sales Admin Assistant

Store Manager

Branch Sales Associate – Part Time

Branch Sales Associate, Part Time

Branch Sales Associate, Part Time

Strategic Accounts Executive

Branch Sales Specialist, Part Time

Branch Sales Associate, Part Time

Branch Sales Associate

Branch Sales Associate – Part-Time

Field Account Representative