Guardian Life

Full-stack Engineer

• Lead an agile delivery team as part of an Agile Release Train (ART)
• Design and build integration solutions
• Develop APIs, events, and integrations using modern patterns
• Build and support MCP servers and API platforms
• Collaborate with Business Partners and Solution Architects
• Mentor and coach engineers and analysts
• Triage and resolve system and integration issues

Lead Software Engineer

Product Manager

• Responsible for advancing the product roadmap
• Organizing and tracking initiatives
• Ensuring accountability for resolving dependencies and risks
• Integrating usability research to support customer-driven design
• Supporting end-to-end product development
• Monitoring product performance and alignment by tracking product-level OKRs
• Collaborating with business leaders, change management and cross-functional teams
• Conducting market research and competitive analysis
• Managing the product lifecycle from ideation to launch

Product Manager, FPRS Initiatives

Client Partner

• Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved
• Build strong relationships with clients and brokers/consultants through in-market presence
• Work closely with the respective sales representative to gain their buy-in for the account management strategy and position
• Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs
• Balance the needs of the client with those of the business
• Achieve yearly financial growth & persistency goals

Client Manager, Premier Market

Business Intelligence Analyst

• Lead and develop data & BI solutions for Group Insurance
• Work with business leaders on project requirements, solution design, and end-to-end development
• Oversee and guide BI & data resources across the delivery lifecycle
• Design and develop scalable reports and dashboards
• Partner with stakeholders across Technology, Enterprise Data, Enterprise Analytics, and business teams
• Drive and support Data Enablement initiatives improving data accessibility and usability
• Provide guidance, training, and problem-solving assistance to other team members

Business Intelligence Lead

Manager

• Responsible for making accurate decisions on assigned claims through proactive case management
• Consult with other team members and the Professional Resource Team to assist claimants with return to work efforts
• Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions
• Partner with coworkers to broaden and enhance their knowledge of complex claim handling
• Administer claims within a variety of group sizes from small to large market
• Determine integrated income to ensure appropriate financial risk and accurate payments are made
• Ensure all plan provisions are met through the duration of the claim
• Consult with legal, investigative resources, and financial specialists

Long Term Disability Claims Case Manager

Artificial Intelligence

• Shape and implement the strategy for organizational transformation
• Develop and execute structured change management methodologies
• Partner with leaders to ensure effective execution and measurable outcomes
• Guide cross-functional teams to deliver transformational changes
• Develop multi-faceted change plans for large-scale initiatives
• Conduct impact analysis and develop strategies to minimize disruption

Organizational Readiness & Change Management Lead, Data & AI Enablement

• Manage a client book of business in the 2-99 life space.
• Responsible for persistency, growth, and profitability of the book through relationship development.
• Work with internal partners including Underwriting, Sales Support, Service, and Claims.
• Collaborate with Sales Representatives to add lines of coverage to existing business.
• Proactively evaluate existing book of business for opportunities and handle renewal requests.

Client Manager Associate

Risk

• Perform validations of models across the company in an independent manner
• Review the end-to-end process of the model, including inputs, calculations, and outputs
• Communicate validation results and discuss issues or challenges with stakeholders
• Engage in the entire model lifecycle including supporting validation efforts during model development phases
• Lead presentations related to model validation outcomes and emerging model risks

Model Risk & Validation Lead

Client Services Representative

• Respond to customer inquiries via phone, email, and chat, delivering accurate and timely resolutions
• Assess customer needs, identify root causes, and determine appropriate solutions
• Navigate multiple systems to research inquiries and document customer interactions
• Build customer rapport while delivering positive, high-quality customer experiences
• Collaborate with internal teams to resolve complex issues and escalate when necessary
• Work in a high-volume, high paced call center while being held to standard performance metrics, including but not limited to: AHT (Average Handle Time), Adherence, Quality, and VOC (Voice of the Customer) surveys
• Maintain customer privacy and confidentiality standards as set by Guardian and applicable legal requirements

Client Service Delivery Associate III

• Coordinate Risk Process Execution
• Deliver Risk Reporting
• Maintain Data Quality
• Support regulatory compliance program activities within ServiceNow
• Support ERM working groups

Operational Risk Program Lead

Human Resources

• Serve as a trusted advisor to Technology, Data, Digital, and Product leadership teams
• Translate business and transformation priorities into actionable talent strategies
• Partner with leaders to drive execution against business goals
• Enable alignment between Talent & Culture COE priorities and enterprise strategy
• Lead organizational design and restructuring efforts aligned to business needs
• Develop and execute workforce plans aligned to current and future capability needs
• Lead talent review processes, including succession planning and pipeline development
• Coach leaders on performance management and leadership behaviors

HR Business Partner – Senior

• Responsible for making accurate decisions on assigned claims through proactive case management
• Consults with other team members, and the Clinical and Vocational Teams to assist claimants with return to work efforts
• Delivers timely and appropriate disability claim decisions
• Partners with coworkers to broaden and enhance their knowledge of complex claim handling
• Administers claims within a variety of group sizes ranging from small to large market
• Determines integrated income to ensure appropriate financial risk and accurate payments
• Consults with legal, investigative resources, and financial specialists

Senior LTD Claims Case Manager III

Security Engineer

• Assist in the development and delivery of a comprehensive cybersecurity training and awareness program tailored to diverse audiences across the organization
• Promote a culture of security through engaging campaigns, simulations, and targeted education
• Contribute to security sections of RFPs, due diligence requests, and customer questionnaires
• Partner with Sales, Legal, and Compliance teams to provide accurate and consistent responses
• Perform application and system security assessments
• Identify control gaps and provide actionable remediation recommendations
• Communicate output of results, risks identified, and remediation requirements
• Track and manage a portfolio of security governance initiatives
• Establish and maintain project tracking mechanisms
• Support priority initiatives as needed

Cybersecurity Governance Analyst

• Oversee AI governance practices
• Collaborate with stakeholders to ensure AI solutions are risk-rated
• Maintain inventories and dashboards for AI solutions
• Contribute to AI and data risk management development

AI & Data Risk Analyst

Sales

• Lead the end-to-end transformation from legacy CRM to Salesforce Financial Services Cloud, including architecture, design, and implementation
• Define and implement scalable Salesforce architectures, leveraging best practices across Sales Cloud, Service Cloud, and FSC
• Partner with business stakeholders to understand requirements, prioritize initiatives, and translate them into technical solutions
• Design and deliver industry-specific solutions for financial services, including client onboarding, relationship management, servicing, and compliance workflows
• Provide technical leadership and hands-on development guidance across Salesforce configuration and custom development
• Lead and mentor onshore/offshore development teams and external vendors, ensuring high-quality, timely delivery
• Drive solution governance, standards, and DevOps practices, ensuring alignment with enterprise architecture and security requirements
• Oversee data migration strategy and execution from legacy CRM systems to Salesforce FSC
• Manage integrations with upstream and downstream systems (e.g., policy admin systems, data platforms, APIs, middleware)
• Provide effort estimation, resource planning, and delivery management across multiple concurrent initiatives
• Collaborate with cross-functional teams including Product, Architecture, Data, Security, and Operations
• Act as a trusted advisor to business and technology stakeholders