Guardian Life

Account Executive

• Drive new business development
• Cultivate client relationships
• Strategically manage the sales pipeline
• Achieve ambitious sales targets
• Market and sell Guardian’s Group Benefits portfolio
• Build, develop and maintain broker relationships
• Collaborate with cross-functional teams

Group Benefits Sales Representative, Premier Market

Data Scientist

• Design and implement machine learning solutions that automate business workflows, improve decision-making, and enhance customer and employee experiences
• Apply ML techniques (e.g., regression, classification, clustering, ensemble methods such as Random Forest and XGBoost) to structured and semi-structured data such as claims, underwriting notes, and customer records
• Develop robust, scalable, and production-ready ML models that integrate with Guardian’s platforms to deliver measurable business outcomes
• Collaborate with data engineers and MLOps teams to ensure models are scalable, robust, and production-ready
• Translate research in machine learning and statistical modeling into practical applications for underwriting, claims automation, customer servicing, and risk assessment
• Work closely with product owners, engineers, and business stakeholders to define use cases, design solutions, and measure impact
• Contribute to building reusable components and frameworks for developing and deploying ML solutions
• Adhere to model governance, documentation, testing, and other best practices in partnership with key stakeholders

Data Scientist, AI Studio

Engineering Manager

• Develop the vision, strategy, architecture, and roadmap for enterprise collaboration technologies
• Provide leadership and technical oversight for Messaging & Collaboration Engineering
• Lead engineering support for Teams integrations, SharePoint integrations, OneDrive integrations, Microsoft Graph solutions, and other collaboration-related projects
• Accountable for Platform availability, Service resilience, Disaster recovery readiness
• Lead and develop a high-performing engineering organization

Head of Digital Workplace Collaboration Platforms, Engineering – Architecture

Recruitment

• Partnering closely with senior recruiting leaders and key stakeholders to drive sourcing strategy
• Execute on proactive outreach strategies to attract passive executive talent
• Develop and execute research strategies to identify target companies and talent pools
• Maintain accurate and high-quality data within recruiting systems and talent databases

Executive Recruiting Sourcer, Researcher

Product Manager

• Define, prioritize, and drive product capabilities that support Wealth Management business
• Translate product vision and business strategy into a prioritized backlog
• Partner with Product Managers and stakeholders to deliver Wealth Management capabilities
• Build understanding of Wealth Management workflows and challenges
• Define, prioritize, sequence, and refine enhancements and actionable backlog items
• Collaborate with technology and vendor partners
• Support release readiness and communications

Senior Product Owner, Wealth Management

Administrative Assistant

• Provide administrative support to the Distribution leaders, ensuring timely and professional service.
• Assist with calendar management, meeting scheduling, and meeting logistics.
• Coordinate travel arrangements, including flights, hotels, ground transportation, and related itineraries.
• Prepare and submit expense reports in a timely manner.
• Support the preparation of correspondence, reports, presentations, and other business materials.
• Coordinate conference room bookings, catering requests, and virtual meeting setup as needed.
• Respond to routine requests and inquiries from internal and external stakeholders.
• Maintain organized electronic and physical filing systems.
• Assist with purchase order requests and support vendor payment processes in partnership with sourcing and finance teams.
• Support department projects, events, and team initiatives as assigned.
• Prioritize daily responsibilities to meet deadlines and ensure accuracy of work.
• Escalate issues requiring management attention and provide status updates as appropriate.
• Perform other administrative duties and special projects as assigned.

Administrative Assistant, Distribution Leads

Operations

• Help design and build AI agents, prompts, and lightweight operating tools
• Manage, improve, and scale tools after deployment
• Document best practices, standards, and playbooks
• Connect related efforts to avoid duplication

Senior Operations Manager

SDET

• Lead end-to-end quality engineering for product teams with an automation-first mindset
• Design, build, and maintain scalable UI, API, integration, and mobile automation frameworks using Java
• Write reusable, maintainable code and work with engineers to improve testability
• Integrate automated tests into CI/CD pipelines, establish quality gates
• Translate requirements and architecture changes into effective test strategies
• Drive shift-left quality practices, root cause analysis, defect prevention, and continuous improvement
• Mentor SDETs and quality engineers on automation architecture and modern QE practices

Senior Lead Engineer – SDET

• Independently manage an assigned book of Executive Benefits accounts after training, serving as the primary relationship partner for clients, brokers, wholesalers, and internal teams
• Build knowledge of products, processes, and systems to support account needs and enhance the overall customer experience
• Partner across internal teams to resolve issues, remove barriers, and deliver timely, effective solutions
• Use data and reporting to monitor account activity, identify trends, and support decision-making
• Manage client and broker inquiries, service needs, escalations, and communications with professionalism and sound judgment
• Support technology-enabled enrollment, administration, and service solutions, including online tools, platforms, and system enhancements
• Contribute to projects, process improvements, and initiatives that strengthen team operations.

Regional Account Manager – Executive Benefits

General

• Support annual risk assessment, scoping, and planning activities
• Conduct the annual risk assessment and support completion of MAR scoping and planning activities.
• Review risk assessment and scoping results with stakeholders and help finalize the MAR program scope.
• Identify opportunities to use data analytics, automation, and artificial intelligence to enhance scoping and planning activities.
• Execute and support the annual MAR program.
• Execute key components of the MAR lifecycle in accordance with established methodologies, regulatory expectations, and program timelines.
• Identify opportunities to apply data analytics, automation, and artificial intelligence capabilities to improve program execution.
• Manage assigned responsibilities effectively and efficiently while meeting established program deadlines.
• Support control owners and business testers by monitoring testing progress, answering questions, and helping resolve execution challenges.
• Communicate progress, challenges, and results clearly to the Controls Assurance team management and business stakeholders.
• Work with process owners to evaluate control deficiencies, develop remediation recommendations, and support preparation of deficiency documentation.
• Perform follow-up activities for open deficiencies and monitor progress toward timely resolution.
• Perform quality assurance reviews to help confirm testing is complete, accurate, and aligned with program methodology.
• Gather sub-certification deliverables and help identify and address obstacles to MAR attestation.
• Respond to external auditor requests in a timely, complete, and well-documented manner.
• Perform assigned control testing in support of the Company’s external audit.
• Participate in special projects and ad hoc control initiatives that support departmental and company objectives.

Lead Specialist, General Audit

Strategy

• Define the FPRS customer experience Vision and Strategy across stakeholders, including advisor experience (distribution and servicing), client experience (acquisition, servicing, and claims) and internal user experience (operations and support teams)
• Establish a framework to identify points of friction and dislocation across the value chain and product portfolio to focus on enhancing
• Define “north star” journeys and target-state experiences across products and channels
• Lead the orchestration of integrated journeys across the FPRS lifecycle
• Build and execute a multi-year roadmap to modernize FPRS experiences
• Partner with Innovation, Experience Design and Technology teams to translate strategy into digital experiences (web, mobile, self-service), AI-enabled assistance and automation and new service models and engagement channels
• Ensure experience considerations are embedded in all major transformation initiatives
• Leverage feedback loops and insights generation processes to continuously improve journeys
• Translate data into actionable recommendations for product and operations teams
• Partner with Distribution and Service leaders to align on experience priorities
• Drive coordination across value streams (e.g., Customer Engagement)

Head of Experience Strategy

Human Resources

• Partner with Sales and Solution teams to consult with large, complex customers during pre-sales.
• Guide customers through the setup of integrations with Guardian.
• Troubleshoot and resolve integration challenges across both customer HCM environments and Guardian systems.
• Ensure a consistent, repeatable onboarding experience to reduce friction and accelerate time-to-value.
• Leverage frontline experience to provide actionable feedback to Product and API teams.

HCM Platform Specialist, Benefits Technology

AI Engineer

• Design and own architecture for end-to-end AI systems
• Build and deploy AI/ML-driven applications
• Serve as technical lead on forward-deployed initiatives
• Act as a hands-on builder and write production-quality code
• Evaluate build vs. buy decisions for AI technologies
• Ensure AI solutions meet scalability, reliability, security standards
• Mentor engineers and conduct architecture reviews

Principal AI Architect

Full-stack Engineer

• Collaborate with stakeholders to understand business requirements and functional specifications.
• Understand and create reusable utilities and libraries at the framework level.
• Understand the existing automation framework code and then build on top of it, as per the new enhancements.
• Deep practical knowledge and ability to work with automation tools like Selenium (with Java), Rest Assured & Postman is a must.
• Understand the existing API automation framework and then build on top of it, as per the new enhancements.
• Good working experience in XML and Database testing.
• Design and execute test cases based on business requirements and user stories.
• Able to work on the testing of sprint stories and figure out regression test cases out of them, which can be automated.
• Performing all applicable SDLC activities for the work items assigned including requirement analysis, impact analysis and effort estimations.
• Identify, document, and track defects using appropriate tools and techniques.
• Verify defect fixes and ensure that software meets quality standards and acceptance criteria.
• Participate in requirement analysis and contribute to test planning and estimation activities.
• Support user acceptance testing and assist in troubleshooting issues reported by end-users.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Proactive, Self-motivated and ability to work on his/her individual capacity.
• Effective reporting capabilities on daily/weekly status.

Lead Engineer

Client Partner

• Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives)
• Build strong relationships with clients and brokers/consultants through in-market presence
• Work closely with respective sales representative to gain buy-in for account management strategy
• Strategically manage the lifecycle of a client to develop right solutions
• Balance needs of client with those of the business
• Achieve yearly financial growth & persistency goals