Technical Course Designer – Developer

Honeywell

Technical Course Designer/Developer at Honeywell, designing and delivering training programs to enhance customer experiences and aligning with strategic goals. Working in a hybrid schedule from Pittsford, NY.

Posted 7/9/2026full-timePittsford • New York • 🇺🇸 United StatesMid-LevelSenior💰 $67,800 - $84,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and adult learning principles to create effective training programs. Proficient in eLearning development and the use of authoring tools to enhance customer and employee training experiences.

Highest-signal resume keywords

Instructional DesignELearning DevelopmentAdult Learning PrinciplesProject ManagementTraining Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignELearning DevelopmentAdult Learning PrinciplesTraining EvaluationTechnical Troubleshooting

Soft Skills

Written CommunicationVerbal CommunicationPresentation SkillsFacilitation SkillsRelationship Building

Tools & Technologies

ELearning Authoring ToolsMicrosoft OfficeLearning Management Systems

Industry Keywords

Customer Experience TrainingPerformance GapsLearning Needs AnalysisTraining SolutionsMentoring

About the role

Key responsibilities & impact

Lead the design, development, and delivery of customer experience training programs.
Conduct learning needs analyses with stakeholders to identify performance gaps and training solutions.
Create prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions.
Partner with subject matter experts and cross-functional teams to develop engaging learning content and instructional materials.
Design eLearning, instructor-led training, simulations, assessments, and other learning solutions using industry-standard authoring tools.
Apply adult learning principles and instructional design best practices to create effective, scalable training.
Collaborate with LMS administrators to deploy and maintain training content.
Evaluate training effectiveness using learner feedback, performance metrics, and customer satisfaction data to drive continuous improvement.
Support product launches and organizational initiatives by developing customer-facing and employee training.
Mentor training professionals and promote best practices in learning design and delivery.

Requirements

What you’ll need

Associates or Bachelor's degree in Instructional Design, Education, Technical Training, or 5 or more years of related field experience.
3 or more years of experience with instructional design, adult learning principles, and eLearning development.
Proficiency with eLearning authoring tools and Microsoft Office.
Strong knowledge of Windows operating systems, networking, and technical troubleshooting.
Excellent written, verbal, presentation, and facilitation skills.
Proven ability to manage multiple projects, prioritize work, and meet deadlines in a fast-paced environment.
Fluent in English with strong customer-facing and relationship-building skills.

Benefits

Comp & perks

employer subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP and Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays