IQVIA

Account Executive

• Responsible for the technical review (first review) of customer materials
• Ensure all tasks are appropriately added to WIP from the customers review and approval system
• Attend account WIP meetings to learn which tasks you will be responsible for completing
• Provide account support on ancillary tasks as required
• Maintaining up-to-date knowledge regarding therapeutic areas and client products
• Attend monthly mentorship sessions held by medical leads
• Maintain up-to-date knowledge of Codes of practice (ABPI, IPHA, EFPIA, PhRMA)

Account Executive – Medical Review, Pharma Review

Compliance

• Ensure all vendors supporting the commercial Patient Access & Support Services business operate in full compliance with IQVIA standards, client contractual obligations, and applicable regulatory requirements.
• Serve as the lead requestor and subject matter expert (SME) for vendor risk within PASS.
• Act as the primary business liaison between PASS and the Enterprise QA Vendor Management team.
• Maintain and manage a comprehensive catalog of approved PASS vendors.
• Ensure proper documentation is maintained for all vendors, including CDAs, MSAs, SOWs, and project agreements.
• Ensure accurate and timely management of purchase orders (POs) in COUPA to support proper vendor payments and financial controls.

Vendor Compliance Lead, Patient Access & Support Services

Research Analyst

• Conduct selection, initiation, monitoring, and close-out visits in line with GCP and ICH guidelines.
• Collaborate with sites to develop and track recruitment plans, ensuring project needs are met.
• Provide protocol and study training to sites, maintaining regular communication to manage expectations and address issues.
• Assess site practices for protocol adherence and regulatory compliance, escalating quality issues as needed.
• Oversee regulatory submissions, recruitment, enrollment, CRF completion, and data query resolution.
• Ensure all site documents are filed in the Trial Master File (TMF) and Investigator’s Site File (ISF) per GCP/ICH and local regulations.
• Generate visit reports, follow-up letters, and other necessary documentation.
• Mentor clinical staff through co-monitoring and training visits.
• Work closely with study team members to support project execution.

Senior Clinical Research Associate, Oncology

Operations

• Develops, oversees, and monitors implementation of quality standards, procedures, and controls
• Conducts and manages internal audits of QMS procedures, work instructions, and job aides with Process Owners
• Leads external audits including SOC 1 Type 2, SOC 2 Type 2, and other compliance audits
• Coordinates with external auditors on audit scope, timelines, and requirements
• Oversees internal audit readiness and communication across the organization
• Partners with Process Owners to provide required documentation and audit evidence
• Develops and implements corrective action plans based on audit findings and investigations
• Maintains current knowledge of regulatory requirements and industry best practices
• Recommends and implements new or improved procedures and processes
• Collaborates with cross-functional teams to resolve quality issues and identify root causes
• Tracks corrective actions and process gaps to ensure timely follow-up and closure
• Leads initiatives to address and close quality gaps
• Drives continuous improvement initiatives using Six Sigma, Lean, and Kaizen methodologies
• Participates in and may manage responses to customer RFPs and IT security assessments

Operations Effectiveness, Manager

Artificial Intelligence

• Architect and design end-to-end AI/ML solutions for the MediaOS platform
• Define and implement scalable ML pipelines, including data ingestion, feature engineering, model training, deployment, and monitoring
• Lead the design of cloud-native, distributed AI systems leveraging modern frameworks and high-performance computing environments
• Partner with product, data engineering, and platform teams to translate business requirements into robust AI-driven solutions
• Establish and enforce MLOps best practices, including CI/CD, model versioning, observability, governance, and lifecycle management
• Evaluate and integrate emerging AI technologies, including Generative AI, LLMs, and NLP applications where applicable
• Drive data strategy alignment, ensuring high-quality, well-governed datasets to support model development and scalability
• Mentor and guide engineers and data scientists, fostering a culture of innovation, collaboration, and technical excellence
• Architect secure AI platforms, including authentication and authorization models (e.g., RBAC, ABAC)

AI/ML Architect, MediaOS Platform

• Generating volume and market share growth for assigned pharmaceutical products within a specific geographic area
• Selling presentations to physicians and other health care professionals, primarily in an office-based setting
• Developing an understanding of the issues and opportunities unique to the geography, particularly in managed health care
• Manage allocated resources (samples, promotional and educational materials) to maximize return within regulatory and ethical guidelines
• Utilizes the sales automation system to document call and program activity

Pharmaceutical Sales Representative

Support Engineer

• Install software patch remotely and verify proper functionality post upgrade.
• Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies.
• Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner.
• Effectively documenting all steps taken to service the request in the appropriate tracking system.
• Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management.
• Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed.
• Sets scheduled availability within systems so that notification of new work can be received.

MedTech Technical Support Representative

Administrative Assistant

• Schedule international and/or domestic travel with attention to detail
• Provide administrative support to ensure efficient operation of office
• Answer and direct phone calls, schedule meetings, and support visitors
• Carry out administrative duties such as filing, typing, copying, and scanning
• Write and distribute emails, memos, letters, and forms
• Develop and maintain a filing system
• Organize and schedule appointments and meetings
• Provide information by answering questions and requests

Sales

• Lead, coach, and develop a high-performing team of Solution Sellers focused on AIM XR, POCN, and Email engagement solutions for Large & Mid Pharma clients.
• Define and execute the go-to-market strategy for the Large and Mid-Sized Pharma segments, incorporating enterprise-level insights, customer feedback, and market dynamics.
• Partner closely with product, analytics, and delivery teams to guide solution enhancements, enterprise feature requirements, and segment-specific needs.
• Serve as a strategic advisor to large pharma brand, omnichannel, marketing, and commercial leadership, translating objectives into actionable engagement strategies.
• Build strong, trust-based relationships with senior-level client executives, co-creating scalable omnichannel approaches and enhancing long-term value.
• Navigate complex, global organizational structures, identifying decision makers, influencers, and cross-functional stakeholders within large pharma ecosystems.
• Drive revenue growth across the IQVIA Digital portfolio, with an emphasis on omnichannel execution, optimization, and performance measurement.
• Collaborate across matrixed internal teams to ensure integrated, seamless delivery and consistent customer experience.
• Stay current on digital engagement trends, data and audience innovations, privacy-enhanced solutions, and the evolving HCP landscape.
• Represent IQVIA Digital at senior leadership meetings and industry forums, elevating brand presence and shaping market perception.
• Foster a culture of accountability, enterprise rigor, collaboration, and continuous improvement.

Director, Solution Sales – Large & Mid Pharma Segment Lead

Pharmacist

• Assist in the development, preparation, and maintenance of protocol-specific documents
• Support setup of study binders, electronic files, and documentation templates for each trial
• Assist in the preparation, labeling, and dispensing of investigational drugs per protocol and Good Clinical Practice (GCP) guidelines
• Help manage inventory tracking, including receiving study drug shipments and monitoring refrigerator/freezer logs
• Provide study participants with protocol-specific medication instructions
• Maintain accurate, real-time documentation for investigational drug accountability
• Support compliance with FDA, IRB, sponsor, and Virginia Board of Pharmacy regulations

Pharmacy Graduate Intern

Consultant

• Design analytics and execute them
• Acquire knowledge of IQVIA data sources and lead analysis to inform strategic recommendations
• Develop data analyses systems and identify trends in complex data sets
• Provide business consulting and project management using consulting methodologies to deliver engagements
• Create presentations for clients and manage projects while cultivating professional relationships
• Synthesize complex data into actionable results and recommendations from secondary data sources
• Assist in developing detailed documentation and specifications, including business process documentation, SOPs, and client data scorecards.

Consultant – Commercial Solutions, Insights Hub Analytics

Technical Project Manager

• Define and maintain end-to-end system architecture across applications, integrations, data flows, and infrastructure
• Drive end-to-end delivery of complex, cross-functional technical programs
• Establish and enforce integration standards, architectural governance, and documentation practices
• Build strong relationships across business and technical stakeholders to ensure alignment on priorities and outcomes

Senior Technical Project Manager

• Enter concomitant medications into EMR and prepare investigational products per protocol.
• Compound IV and oral investigational and conventional agents, including hazardous medications, with precision and adherence to USP.
• Manage IP and conventional drug inventory, supplies, and documentation in Vestigo and eDOCs.
• Assist with audits, monitor visits, and SOP development; provide coverage for team members as needed.
• Orient new staff and maintain required certifications and continuing education.
• Upload and manage protocol and credential documentation using eDOCs and Vestigo.

Investigational Drug Services Pharmacy Technician

Customer Support

• Receive medical claims from HCPs or patients
• Vetting claims against program specific business rules
• Determine if claims should be paid or rejected
• Provide support for customer requests via phone, email, fax, or other means of contact
• Suggest recommendations to management for operational challenges
• Ability to work 40 hours per week (shift available: 10:00am - 7:00pm ET)

Medical Biller, Claims Processing – Patient Support Representative

Analyst

• Serve as the liaison between Records Management and user departments regarding Trial Master files
• Review essential clinical documents to ensure they meet ALCOA++ principles, ICH-GCP guidelines, and Good Documentation Practices (GDP)
• Uploads, classifies, and verifies document metadata to ensure easy retrieval
• Review files against the Expected Document List (EDL) to identify missing pages or files
• Maintain the eTMF in a permanent state of inspection readiness, supporting study teams and regulatory authorities
• Work closely with CRAs, TMF managers, and cross-functional study teams
• Ensure project timelines are met and facilitate orderly transfer, imaging, scanning, retention, and disposition of records
• Train team members on records management tasks, policies, and procedures
• Serve as primary contact for internal and external clients