Ironclad

Account Executive

• Own a manufacturing-focused territory and drive net-new customer acquisition and expansion across strategic accounts
• Run full-cycle sales motions from outbound prospecting and discovery through evaluation, negotiation, close, and handoff
• Build and manage pipeline proactively, including developing your own opportunities through thoughtful outbound and account planning
• Navigate complex manufacturing organizations with multiple stakeholders across Legal, Procurement, Sales, Finance, IT, Operations, and executive leadership
• Lead highly orchestrated deal cycles with strong internal partnership across Solutions Engineering, Customer Outcomes, Marketing, Partnerships, and leadership
• Develop industry-relevant points of view and business cases that tie Ironclad to customer priorities such as process efficiency, risk reduction, compliance, supplier collaboration, and revenue acceleration
• Drive multi-threaded evaluations and help prospects build confidence in Ironclad as a scalable platform for enterprise contracting
• Maintain strong deal discipline, forecast accuracy, and follow-through throughout the sales process
• Represent customer and market feedback back into the business to help sharpen messaging, product strategy, and go-to-market execution

Strategic Account Executive, West – Manufacturing

Engineer

• Design and build scalable demo tools for Solution Engineers, Enterprise Architects and other GTM roles to allow them to effectively demonstrate the value of the Ironclad platform.
• Design and build use-case and industry-specific demo environments and scripts.
• Design and build Integrations to adjacent partner systems such as Salesforce, Microsoft Dynamics, SAP, etc, in support of demos of cross-system buy-/sell-side processes with Ironclad.
• Work in close collaboration with product and engineering teams to ensure product enhancements are incorporated into demo assets.
• Collaborate closely with the Product and Engineering teams to understand both short-term and long-term product roadmaps.
• Provide support to Solution Engineers and Enterprise Architects in the development of specialized demos leveraging the team’s demo environments.
• Bring actionable feedback to the product and engineering teams to drive the ongoing evolution of our core product.
• Where necessary, identify and implement automation or self-help capabilities for demos and demo assets.

Demo Engineer

Director

• Own Ironclad’s Total Rewards strategy across compensation, equity, benefits, recognition, and related policies and programs.
• Lead the design, refinement, and administration of broad-based and leadership compensation programs, including base pay, bonus, equity, promotion-related pay changes, market adjustments, and recognition programs.
• Evolve Ironclad’s compensation philosophy, job architecture, benchmarking approach, and pay practices to support growth, talent density, internal equity, and market competitiveness.
• Partner closely with the CPO, Finance, Legal, and executive leaders on annual planning, compensation cycles, headcount planning, and Compensation Committee materials.
• Own benefits strategy and administration, ensuring our programs are competitive, compliant, financially sound, and aligned to employee needs across key markets.
• Stabilize and own the transition of key compensation and benefits cycles — including company bonus, equity programs, and benefits — ensuring programs run cleanly while building the operational foundation beneath them.
• Build the operating rigor the function needs: clear documentation, manager tools, exception governance, and reporting frameworks that create consistency and reduce noise across comp and benefits decisions.
• Translate Total Rewards programs into accessible, confident guidance for managers and employees — enabling better decisions at the point of need and fewer escalations.
• Use data and external market intelligence to inform recommendations, quantify tradeoffs, and improve decision quality across Total Rewards investments.
• Strengthen reporting and operating rigor across the function, including program effectiveness, compliance, vendor management, and process health.
• Partner with People Operations, Talent Acquisition, PBPs, and Internal Comms to ensure Total Rewards programs are delivered cleanly and understood well across the company.
• Build and lead a high-performing Total Rewards team, with clear ownership, strong operating cadence, and a high bar for execution.

Senior Director, Total Rewards

People Operations

• Lead the strategy, roadmap, and execution for People operations, systems, and data at Ironclad.
• Own and modernize the core People infrastructure, including HR systems, workflows, data governance, and reporting foundations.
• Partner with Finance, IT, and cross-functional operators to improve the architecture connecting headcount, org, payroll, recruiting, and planning data.
• Build a more scalable operating model for People by simplifying processes, clarifying ownership, reducing manual work, and strengthening documentation and controls.
• Drive workforce data quality and establish clear governance for core employee, organizational, and planning data.
• Lead People analytics and executive reporting, translating complex data into clear insights, tradeoffs, and recommendations for business and People leaders.
• Build planning rhythms and operating mechanisms that improve prioritization, execution, and follow-through across the People team.
• Identify and operationalize high-value opportunities to use AI and automation across People workflows, with an emphasis on reliability, governance, and measurable business impact.
• Serve as a strategic thought partner to the Chief People Officer and the People leadership team on organizational health, capacity, workforce planning, and operating effectiveness.
• Hire, develop, and lead a high-performing team across People Operations, systems, analytics, and program execution.
• Establish a culture of accountability, service orientation, experimentation, and continuous improvement.
• Ensure operational excellence across core People processes, including compliance-sensitive workflows, audits, documentation standards, and change management.

Senior Director, People Operations, Systems & Data

Systems Engineer

• Design and maintain reliable, low-manual-touch integrations across the Finance stack using iPaaS platforms or equivalent
• Partner with Data Engineering on BigQuery pipelines that serve as the analytics layer for Finance
• Own the Finance systems roadmap end-to-end, from strategic design to implementation
• Define and enforce data governance standards: field definitions, hierarchy taxonomy, department and cost-center mapping, and change-control SLAs
• Own FP&A planning platform end-to-end: model architecture, formula logic, dimension hierarchies, integration design, long-range planning (LRP), rolling forecasts, full-year budgeting, and headcount planning
• Configure EPM so each FP&A analyst owns their planning area independently with minimal admin bottleneck
• Partner with the Controller to identify and automate the highest-cost manual steps in the monthly close: reconciliations, journal entry support, accrual calculations, and intercompany matching
• Build automated pipelines that produce a reliable, fully-loaded P&L forecast each month
• Identify high-ROI automation opportunities across the FP&A and close cycle like variance analysis, anomaly detection, reconciliation; build agents and pipelines to eliminate them
• Design human-in-the-loop controls and auditability frameworks so automated outputs are trustworthy and SOX-compliant
• Build using the right tools for the job: Python for prototyping and scripting automation logic, BigQuery + dbt for data transformation

Finance Systems – AI Engineer

Revenue Operations

• Lead and develop a high-performing Revenue Enablement team, including direct people management, program prioritization, coaching,
• Own and evolve the enablement strategy across manager onboarding, ongoing skills development, reinforcement, and field readiness.
• Build and scale programs that improve seller productivity, manager effectiveness, and execution consistency across the Revenue organization.
• Partner closely with Revenue leadership to identify business priorities, challenge low-impact requests, and focus the team on the highest-value work.
• Help the field adopt emerging AI capabilities by building practical readiness programs, enablement content, and reinforcement strategies that improve confidence and usage in the flow of work.
• Support AI readiness as part of a broader effort to prepare the field for how the market, product landscape, and seller workflow are evolving.
• Reinforce strong discovery, value selling, pitch quality, and manager coaching through scalable programs and certifications.
• Partner cross-functionally with Product, PMM, Legal, Sales Ops, Sales leadership, Customer Outcomes, and other teams to align messaging, readiness, and execution.
• Drive high-impact programs tied to revenue productivity, including initiatives such as manager reinforcement, seller skill development, product certifications, AI workshops, and major field moments like SKO.
• Define and operationalize success metrics for enablement, moving beyond activity reporting and connecting programs to measurable revenue outcomes.

Director, Revenue Enablement

Operations

• Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
• Maintain deep expertise in legacy and established tools (Marketo, Salesforce, etc.) while proactively identifying gaps and modernization opportunities
• Build and maintain a reliable data foundation: clean lead records, consistent attribution, and trustworthy reporting across the funnel
• Partner closely with the finance team to support pipeline analysis and reporting
• Lead the team's adoption of AI-powered tools and workflows across functions
• Design and deploy agents and automations that reduce manual work, accelerate execution, and improve personalization at scale
• Stay ahead of the curve on emerging AI capabilities relevant to marketing, from content operations to campaign optimization to audience intelligence, and translate those into real working systems
• Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
• Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
• Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches
• Lead, mentor, and grow a team of GTM engineers and Ops specialists
• Set team priorities, own the ops roadmap, and communicate progress and tradeoffs to marketing leadership
• Serve as the operational backbone for the marketing org — the person others come to when something needs to get done right

Director, Marketing Technology – Operations

Full-stack Engineer

• Lead the design and delivery of high-priority AI initiatives across Ironclad, from early prototype through production launch.
• Rapidly ramp into new systems, codebases, and problem areas, and drive execution with minimal hand-holding.
• Incubate new product ideas in areas such as contract AI, agentic workflows, intelligent extraction, search, and automation.
• Partner closely with product, design, legal domain experts, and go-to-market teams to turn customer needs into shipped product.
• Raise the engineering bar through strong technical judgment, crisp execution, and pragmatic use of AI-assisted development tools.
• Identify organizational or technical bottlenecks and help close them, whether by building, debugging, simplifying, or unblocking teams.
• Mentor other engineers through hands-on leadership, code reviews, technical direction, and example-setting.
• Help shape how Ironclad builds with modern AI systems, including evals, orchestration, prompting, retrieval, and production quality standards.

Senior Software Engineer – AI

Product Manager

• Deeply understand the needs, behaviors, and motivations of prospects, new admins, and end users across the growth funnel, from first-touch discovery through trial, purchase, and expansion.
• Own the product strategy for PLG at Ironclad, including onboarding, activation journeys, in-product discovery, and lifecycle experiences.
• Refine Ironclad’s approach to PLG and PLS, including where product, sales, and customer-facing teams should each play in the enterprise customer journey.
• Partner closely with Finance, GTM, and leadership to shape pricing and packaging strategy, including offer design, feature gating, monetization experiments, and segment-specific packaging.
• Drive experimentation across acquisition, activation, conversion, retention, and expansion, using both qualitative insight and quantitative analysis to identify the highest-leverage opportunities.
• Improve time to value for new customers by simplifying setup, reducing onboarding friction, and helping users quickly reach meaningful product outcomes.
• Identify and build the right in-product growth surfaces for enterprise adoption to help teams scale from initial usage to broader rollout.
• Establish shared vision and alignment across Product, Engineering, Design, Marketing, Sales, and Finance on growth priorities and success metrics.
• Lead rollout plans for new growth capabilities, offers, and monetization changes, with clear experimentation frameworks, success criteria, and change management.

Senior Staff Product Manager, Growth

IT Support

• Engage with prospective customers to understand their overall goals and advise on solutions involving the Ironclad platform and their enterprise systems that deliver value.
• Advise Ironclad, customer and partner implementation teams on high-value architecture practices, either as a billable resource or as a strategic investment in customer success.
• Engage with customers in a variety of modes, including ad hoc collaborative sessions, structured workshops, and as part of a deployment project team.
• Develop and nurture long-term advisory relationships with our larger customers and partners, from the executive stakeholder level downwards, to ensure long-term value of Ironclad-based architectures within their business contexts.
• Develop on-the-ground intelligence for the Ironclad product team on business and technical drivers that should influence our product roadmap.
• Share your expertise through various Ironclad content channels, providing guidance on solution patterns for common system/process/business contexts.

Enterprise Architect

Technical Program Manager

• Lead complex cross-functional programs that improve scalability, consistency, and operational maturity across IT operations and employee technology services.
• Own and evolve Ironclad’s SaaS management program, using Zylo as a core system of record for application inventory, ownership, contract visibility, spend, and utilization.
• Partner across IT, Security, Engineering, Workplace, Finance, People, Legal, Procurement, and business teams to align priorities, remove friction, and turn ambiguous initiatives into durable operational capabilities.
• Build and drive program plans, operating models, governance cadences, readiness plans, escalation paths, and success metrics for initiatives spanning SaaS lifecycle management, renewal operations, employee lifecycle processes, identity and access, endpoint operations, and workplace technology.
• Drive renewal readiness and license optimization processes, including renewal alerts, usage reviews, reclamation workflows, rightsizing recommendations, and decision support for app owners ahead of renewals.
• Improve the quality and completeness of SaaS data by driving inventory hygiene, lifecycle stage management, ownership clarity, and cross-system process improvements across finance, contract, and identity data sources.
• Create clarity across long-running cross-functional efforts by defining ownership, sequencing work, managing dependencies, and driving accountable follow-through.
• Own intake, prioritization, coordination, and status communication for operational work coming from cross-functional stakeholders and leadership.
• Partner with technical teams to ensure new tooling, infrastructure changes, direct integrations, and internal platform rollouts are operationally ready and sustainably supported at scale.
• Improve service quality and operational visibility through documentation, process design, metrics, workflow improvements, dashboards, and automation.
• Bring a pragmatic, hands-on mindset to high-priority initiatives, balancing program leadership with enough operational fluency to work effectively with IT Services, SaaS operations, and adjacent technical teams.
• Help the organization scale with strong operational judgment, sound controls, and a high-empathy employee experience.

Staff Technical Program Manager, IT

Sales

• Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure repeatable, predictable above-quota results based on successful pipeline management.
• Own a manufacturing-focused territory team and drive net-new customer acquisition and expansion across strategic accounts
• Build, measure, and optimize a repeatable sales process to successfully achieve targeted sales objectives.
• Recruit, hire, and manage a growing team of experienced Account Executives to achieve individual and company sales targets.
• Empower your team with scalable systems and repeatable processes to increase AE’s sales skills, product and industry knowledge, and professional habits.
• Train and assist sales reps in closing complex transactions by teaching best practices in prospecting, managing and closing opportunities, and the skills needed to position Ironclad as the industry leader.
• Create a team culture that’s positive, motivating, and performance-driven.
• Develop specific and targeted goals within each demand team to expand and accelerate revenue opportunities within their unique customer sets.
• Track and report key growth metrics to assess individual and team performance.
• Find innovative and creative ways to improve and increase performance.
• Plan resource allocation, forecast growth, and monitor pipeline.
• Implement best practices to support consistent and consultative sales and client success processes.
• Take an entrepreneurial approach to the role, working collaboratively with the rest of the Sales Leadership Team to get things done.

Director, Sales

• Lead and develop the IT Operations function, including coaching and growing a team of IT engineers and contractors, setting clear priorities, and raising the bar on execution and service quality.
• Own end-user support and service delivery across laptops, mobile devices, collaboration tools, office technology, and executive support, ensuring teammates can do their best work without friction.
• Establish and manage operational metrics and workflows across ticketing, SLAs, escalations, documentation, and continuous service improvement.
• Oversee identity and access operations, including provisioning and deprovisioning, SSO and MFA integrations, role-based access control, access reviews, and audit readiness.
• Own advanced administration of Google Workspace, including organizational settings, admin roles, group governance, email and calendar controls, and secure, scalable rollout of Gemini for Workspace capabilities.
• Administer and optimize core employee platforms including Slack, Zoom, and Glean, with responsibility for enterprise settings, permissions, integrations, adoption, and high-priority escalation support.
• Build reporting, triage, and support workflows across Google Workspace, Slack, Zoom, Glean, and ITSM tooling to improve operational visibility, service quality, and support efficiency.
• Drive lifecycle management and governance for devices, endpoints, core IT systems, and SaaS applications, with a focus on scalability, automation, and sound operational controls.
• Partner cross-functionally with Security, People, Finance, Workplace, and business teams to deliver technology rollouts, solve operational problems, and support company growth.
• Balance a high-empathy employee experience with strong security, compliance, and risk management practices across the IT environment.
• Roll up your sleeves on high-priority issues when needed, while also building the systems, documentation, and operating rhythms that allow the team to scale effectively.

Senior Manager, IT Operations

Manager

• Lead Discovery & Scoping: Partner with Sales and Solutions teams during the pre-sales process to scope and define professional services engagements that meet customer needs.
• Develop & Negotiate SOWs: Craft Statements of Work (SOWs), collaborate with customers on scope, and ensure services contracts align with expectations and resources.
• Act as a Trusted Advisor: Guide customers through their pre-implementation journey, helping them understand the value of services and setting them up for success.
• Manage Escalations: Step in when scopes shift or expectations misalign, helping to resolve issues and realign all stakeholders.
• Improve Enablement & Sales Content: Partner with internal teams to refine services messaging and build materials that help Sales position offerings effectively.
• Support Revenue Forecasting: Collaborate with Professional Services leadership to forecast quarterly and annual services revenue

Services Engagement Manager

Product Marketing

• Develop messaging, positioning, launch plans, and core GTM materials for Ironclad’s buy-side solutions, with a focus on procurement, sourcing, supplier management, and vendor contracting use cases.
• Translate Ironclad’s product capabilities into language that resonates with procurement and business audiences, clearly connecting contract intelligence, AI, workflow, and post-signature visibility to customer value.
• Build buyer personas, use cases, ICP guidance, value propositions, and competitive narratives that help Ironclad reach new buying centers.
• Act as a voice of the market for procurement and buy-side contracting, bringing customer insights, competitive intelligence, analyst perspectives, and field feedback into roadmap and GTM discussions.
• Develop a strong point of view on the problems procurement teams are trying to solve, including contract bottlenecks, third-party paper review, obligation management, renewal visibility, supplier risk, process compliance, and cross-functional collaboration.
• Help clarify where Ironclad fits within the broader procurement technology ecosystem, including source-to-pay suites, ERP systems, intake/orchestration tools, supplier management platforms, and CLM competitors.
• Build practical, high-impact enablement that helps Sales and Customer Success confidently speak to procurement and buy-side use cases.
• Develop sales collateral such as pitch decks, one-pagers, talk tracks, battlecards, FAQs, persona guides, competitive positioning, and win-path materials.
• Support strategic customer and prospect conversations where product marketing or procurement domain expertise can help move opportunities forward.