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ITV

Crisis and Resilience Analyst

ITV

Provide administrative support and guidance for crisis management at ITV Studios. Coordinate incident response logistics and maintain resilience frameworks globally.

Posted 7/6/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in security and risk management, with a focus on administrative support for governance and incident response. Proficient in maintaining documentation and providing analytical support for risk metrics and operational continuity.

Highest-signal resume keywords
Security Policy ManagementIncident Response CoordinationBusiness Continuity PlanningData AnalysisMass Notification Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Risk ManagementProject CoordinationData EntryTrend AnalysisDocumentation Management
Soft Skills
Attention to DetailOrganizational SkillsProactive Team PlayerStakeholder AccountabilityAdaptability
Tools & Technologies
AlertMediaGovernance Meeting SupportGlobal Risk Operations Toolkit
Industry Keywords
MediaBroadcastProductionOperational EnvironmentsCrisis Management

About the role

Key responsibilities & impact
  • Provide foundational advice, guidance, and support for security, risk, and resilience queries to ITV Studios and third-party productions.
  • Maintain and update central security and resilience policies, ensuring documentation is current, version-controlled, and accessible to relevant production teams and business areas.
  • Provide comprehensive administrative support for governance meetings, such as the bi-monthly Studios Global Risk Operations meeting.
  • Lead the administrative coordination of the Company Incident Response Team (CIRT).
  • Administer and operate AlertMedia (ITV’s mass messaging tool).
  • Assist in maintaining and auditing the Business Continuity (BCP), Disaster Recovery (DRP), and Crisis Management Plans (CMP).
  • Serve as a support operator for the Global Risk Operations (GRO) toolkit.
  • Assist with data entry, trend analysis, and compiling risk metrics for management board reporting.

Requirements

What you’ll need
  • Proven experience in an administrative, project coordination, or junior risk/security role.
  • An interest in or previous background working within media, broadcast, production, security, or operational environments.
  • Comfortable using reporting tools, databases, and communication systems.
  • Experience with mass notification systems (e.g., AlertMedia) is advantageous but not essential.
  • Highly organised with strong attention to detail.
  • Proven ability to minute fast-paced meetings, track complex actions, and hold stakeholders accountable.
  • A proactive team player with a pragmatic, flexible approach to adapting to fast-paced business requirements and sudden incident response needs.

Benefits

Comp & perks
  • Flexible working with a range of options to suit everyone
  • Generous holiday allowance, plus you can buy more
  • Annual bonus opportunity
  • Competitive pension contribution
  • Save as you earn - with an opportunity to buy ITV shares
  • Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life