Johnson & Johnson

Manager

• Provide DS Quality oversight for UDI processes, shared procedures, and lifecycle management of UDI data (collection, storage, distribution).
• Lead and continuously improve E2E global UDI processes to drive compliance and operational excellence across functions and markets.
• Serve as DS Quality representative in the UDI Governance forum and facilitate strategic interfaces among Supply Chain, Quality, R&D and Regulatory Affairs.
• Oversee audit readiness and compliance with emerging UDI regulations to protect country-level right-to-sell across DS businesses.
• Design, establish, maintain, and improve the DePuy Synthes governance model for USA manufacturing, selling, and distribution licensing in partnership with cross-functional stakeholders.
• Act as the US Licensure SME for DS: gather and manage data for licensure applications/renewals, coordinate filings with approved 3rd-party teams, and maintain documentation.
• Develop and maintain SOPs, work instructions, training materials, and remediation oversight as needed.
• Lead or support project management activities and the development of a digital tool/solution to support E2E licensure and UDI processes.
• Execute activities under GxP and ensure ongoing audit readiness.

Senior Manager, US Licensure, UDI

Data Scientist

• Drive the strategy and planning, execution, and completion of all data management activities and deliverables within assigned scope ensuring quality, compliance standards, consistency, and efficiency.
• Proactively evaluate and manage resource demand, allocation, utilization, and delivery to meet current and future business needs. Ensure timely and effective maintenance of functional planning systems.
• Independently and effectively manage issue escalations, adopting appropriate escalation pathways.
• Anticipation, early detection, prevention and management of risks and issues impacting departmental deliverables and activities.
• Collaborate with internal cross-functional colleagues and external partners to define the data integration strategy for assigned programs/projects.
• Collaborate with external partners on data management related deliverables including co-development programs.
• Ensure staff/team compliance with department SOPs, policies, and regulatory guidance documents.
• Lead or contribute to the development and maintenance of departmental policies, procedures, training, and standards.
• Contribute to the development of functional vendor contracts and oversee delivery in line with agreed milestones and scope of work, R&D business planning and budget estimates.
• Drive the enhancement of functional, technical and/or scientific capabilities within data management.
• Influence the external industry and/or regulatory environment through active engagement in industry forums and working groups.
• May serve as a business process or system owner for Data Management Processes or Systems.

Senior Manager, Clinical Data Acquisition

• Acts as primary local company contact for assigned sites for specific trials.
• Actively May participate in site feasibility and/or Site Qualification Visit.
• Attends/participates in investigator meetings as needed, may be expected to help prepare meeting materials and may be required to present at the IM.
• Responsible for executing activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies.
• Ensures site staff are trained and the corresponding training records are complete and accurate at any time point during all trial phases.
• Contributes to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas.
• Ensures site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct.
• Proactively ensures that all Adverse Events (AE)/Serious Adverse Events (SAEs)/Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate.
• Maintains complete, accurate and timely data and essential documents in relevant systems utilized for trial management.
• Tracks costs at site level and ensure payments are made, if applicable.

Senior Site Manager

• Support execution of regional business strategies and operational plans across SEA and North Asia in alignment with APAC and global objectives
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement
• Contribute to planning, forecasting, and performance management processes at regional and market levels
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets
• Support change initiatives, transformation efforts, and process improvement activities
• Prepare executive‑level reports, presentations, and insights for senior leadership
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions

Senior Manager, SEA NA

• Support execution of regional business strategies and operational plans across SEA and North Asia in alignment with APAC and global objectives.
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets.
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement.
• Contribute to planning, forecasting, and performance management processes at regional and market levels.
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets.
• Support change initiatives, transformation efforts, and process improvement activities.
• Prepare executive‑level reports, presentations, and insights for senior leadership.
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions.

• Support execution of regional business strategies and operational plans across SEA and North Asia
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement
• Contribute to planning, forecasting, and performance management processes at regional and market levels
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets
• Support change initiatives, transformation efforts, and process improvement activities
• Prepare executive‑level reports, presentations, and insights for senior leadership
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions

Customer Support

• Manage contract workflows, including agreements, renewals, and amendments, ensuring compliance with internal policies, contract requirements, and business procedures.
• Act as the primary liaison between Deal Desk, Contract Management, Offer Development partners, and the Field Sales Organization (FSO) to facilitate agreement execution.
• Manage contract, pricing, billing, and revenue-related requests supporting Spine sales execution and customer needs.
• Investigate and resolve pricing, billing, invoicing, and revenue discrepancies across multiple business systems.
• Partner with Sales, Customer Service, Account Management, Contract Management, and other cross-functional teams to ensure timely issue resolution and operational excellence.
• Maintain data quality and support reporting activities that drive business decision-making and process visibility.
• Identify process improvement opportunities and support initiatives that enhance operational efficiency and customer experience.
• Support sales support platforms through system administration, user access management, and operational support activities.

Sales Operations Specialist, Sales Support

Sales

• Be responsible for attaining sales objectives, presenting complex clinical and business information on JJIM's immunology products and services to an audience of office and institutional based Rheumatology healthcare professionals, government agencies, professional and patient groups, health plans and others involved in the decision-making process.
• Use discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and pharmacists within a specific geographic area.
• Influence decision makers and influencers within assigned customers to support the use of the company's products in the treatment of relevant disease states by developing and applying clinical and business expertise, and effective selling skills.
• Execute marketing strategies at the local level, leveraging resources appropriately and working successfully with company team members and counterparts to share ideas and information to enhance business results.
• Build customer loyalty by identifying and cultivating relationships with key decision makers at the local level who can influence decision making within the healthcare provider systems.

Senior Immunology Sales Specialist – Rheumatology

QA Engineer

• Lead, conduct, and support investigations of Product Quality Complaints (PQCs) for commercial and clinical products
• Help ensure investigations are complete, scientifically sound, and appropriately documented within the Product Quality Complaint database
• Evaluate technical information to ensure appropriate analyses, investigations, and failure mode assessments have been performed and documented before complaint closure
• Support Product Quality Vigilance projects, new business initiatives, and complaint management processes
• Serve as a key partner to manufacturing sites and multi-functional teams
• Serve as a key Product Quality Vigilance contact for assigned manufacturing sites, supporting investigation activities, complaint management processes, issue escalation, and product knowledge transfer
• Participate in failure investigations, Medical Device Reporting activities, and product trend evaluations
• Collaborate with Manufacturing Sites, Product Development Managers, Contact Centers, Global Medical Safety, Marketing, Sales Administration, Brand Protection, Engineering Quality, Product Quality Management, and other partners to strengthen investigation activities, share product knowledge, and support complaint handling processes throughout the product lifecycle.
• Create and maintain work instructions and standard operating procedures related to complaint investigations and complaint management activities.

Senior Quality Investigation Engineer

• Design and implement automated and manual QA strategies for GenAI systems
• Build regression tests, generate synthetic test data, build test harnesses and evaluation pipelines for accuracy
• Validate prompt logic, model behavior and evaluation metrics
• Execute tests and debug pipelines
• Support deployment of GenAI products
• Lead system design reviews
• Collaborate closely with data scientists and developers
• Establish testing standards and workflows for continuous integration and deployment
• Conduct code reviews and document system design decisions

Senior Engineer – GenAI Quality Assurance

Supply Chain

• Defining and executing the digital strategy and multi-year roadmap for Clinical Supply Chain.
• Leading major transformation initiatives that modernize systems, processes, data, and ways of working across Clinical Supply Chain and R&D.
• Driving simplification, standardization, and end-to-end process integration across planning, manufacturing, packaging, labeling, logistics, and clinical supply operations.
• Ensuring transformation efforts deliver measurable improvements in reliability, agility, productivity, compliance, and patient experience.
• Leading and developing a global organization of approximately 70+ employees and contractors across digital solutions, systems, and business transformation.
• Building a high-performing, inclusive culture focused on innovation, collaboration, accountability, and continuous development.
• Developing the talent, leadership capabilities, and succession pipeline needed for the future of digital clinical supply.
• Serving as a trusted partner to senior leaders across Clinical Supply Chain, Global Development, Innovative Medicines Supply Chain, Advanced Therapies Supply Chain, Quality, Manufacturing, Johnson & Johnson Technology, and the Transcend organization.
• Representing Clinical Supply Chain and R&D in enterprise governance, transformation, and industry forums.
• Building strategic partnerships with technology providers, service partners, and industry consortiums to accelerate innovation and adoption of industry standards.
• Overseeing the portfolio of digital products, platforms, and technology solutions supporting Clinical Supply Chain and R&D transformation.

Senior Director, Digital – Clinical Supply Chain

Supervisor

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned.

Territory Supervisor, Northeast

Analyst

• Conduct literature searches, systematic reviews, evidence synthesis, and landscape assessments for trauma, foot and ankle, and CMF products, including fracture fixation, plating systems, and craniomaxillofacial reconstruction technologies
• Perform targeted evidence searches to support competitive intelligence, product positioning, and stakeholder engagement across the trauma portfolio
• Maintain and update evidence libraries, reference databases, and bibliographic files for the trauma portfolio
• Summarize and critically appraise published clinical and economic evidence, identifying key findings and implications for HEMA strategy
• Support the development and updating of health economic models and cost calculators for trauma-related procedures and technologies
• Gather and validate model inputs from published literature, clinical data, claims analyses, and internal data sources
• Analyze clinical, claims, and real-world data to generate evidence supporting the value of trauma products
• Assist in the preparation of value briefs, evidence summaries, and case stories
• Prepare presentations, data summaries, infographics, and reports for internal teams, advisory boards, and external audiences
• Develop and maintain standardized templates for HEMA deliverables to ensure consistency across the trauma portfolio
• Monitor the competitive landscape, clinical guidelines, reimbursement trends, and emerging evidence in the trauma market
• Track and summarize key congress presentations, competitor publications, and clinical practice updates relevant to the trauma segment
• Coordinate with cross-functional teams including Marketing, Medical Affairs, R&D, and Regulatory on evidence needs and project timelines
• Maintain organized project trackers, timelines, and documentation to ensure on-time delivery of HEMA projects
• Participate in team meetings and professional development activities to build expertise in health economics and the trauma market

Trauma Analyst, F&A, CMF HEMA

Operations

• drive operational excellence across Global Market Access, with a primary focus on EU HTA Regulation readiness and execution.
• operationalize EU HTA across a global portfolio and support timely, high-quality execution of Joint Clinical Assessments and Joint Scientific Consultations.
• refine, adapt, and implement the internal end-to-end JCA process, including governance, submission readiness, and compliant document management.
• coordinate and align with Regulatory Affairs on EMA submission and post-submission process steps.
• lead operational execution and cross-functional coordination of JCA internal PICO scoping, dossier preparation, submission, and post-submission activities, including follow-up interactions with (co-) assessors for relevant assets across Therapy Areas.
• ensure linkage to related activities such as scientific advice, and partner closely with R&D.
• drive continuous improvement in the efficiency, quality, and consistency of dossier preparation, quality checks and workflow automation, including appropriate use of artificial intelligence and other digital solutions.
• support resource planning for JCA-related activities across assets and functions, including budget, FTE capacity, and vendor planning.
• ensure proactive planning for internal pipeline assets in scope for upcoming EU JCAs.
• review and synthesize JCA reports to distill key insights and learnings for future programs and understand potential implications for HTA markets globally.
• support external stakeholder engagement, including interactions with trade associations.
• deliver training for relevant global stakeholders to enhance understanding of EU JCA processes, roles, responsibilities, and operational requirements.
• manage submission and post-submission activities for JSCs, including cross-functional coordination and compliant document management.
• implement and maintain planning, milestone tracking, and knowledge management tools to support transparency, coordination, and compliant ways of working across the HTA & Decision Science team and broader Global Market Access organization.

Senior Manager, US Licensure, UDI

Senior Manager, Clinical Data Acquisition

Senior Site Manager

Senior Manager, SEA NA

Senior Manager, SEA NA

Senior Manager, SEA NA

Senior Manager, SEA NA

Sales Operations Specialist, Sales Support

Senior Immunology Sales Specialist – Rheumatology

Senior Quality Investigation Engineer

Senior Engineer – GenAI Quality Assurance

Senior Director, Digital – Clinical Supply Chain

Territory Supervisor, Northeast

Trauma Analyst, F&A, CMF HEMA

Associate Director – Market Access Operations & Excellence