Technology Manager – IT Vendor Management

Johnson & Johnson

Technology Manager managing strategic IT vendors for Johnson & Johnson's medical technology. Ensuring alignment with business priorities and optimizing service quality and costs.

Posted 6/8/2026full-timeRaritan • Florida, New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $102,000 - $204,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

vendor managementcontract negotiationperformance managementrisk assessmentIT service deliveryIT service managementcloud servicesinfrastructure servicesapplication servicesfinancial analysis

Soft Skills

leadershipcollaborationaccountabilitycommunicationcontinuous improvementstrategic thinkingproblem-solvingteam developmentexecutive reportingbusiness acumen

Tools & Technologies

SLAsKPIsscorecardsperformance reportingvendor management toolsprocurement systemsITSM frameworksbusiness review processesrisk management frameworkstechnology roadmaps

Industry Keywords

IT vendorstechnology servicesglobal enterprisematrixed environmentcompliance risksoperational riskscybersecurity risksbusiness administrationInformation TechnologyComputer Science

Tech Stack

Tools & technologies

CloudCyber SecurityITSM

About the role

Key responsibilities & impact

Lead the end‑to‑end management of strategic IT vendors, including onboarding, performance management, renewals, and exits, to ensure reliable and cost‑effective technology services.
Establish and govern vendor performance through SLAs, KPIs, scorecards, and regular business reviews, driving accountability and continuous improvement.
Partner with IT service owners, sourcing, procurement, finance, and legal teams to align vendor strategies with business and technology roadmaps.
Identify, assess, and mitigate vendor‑related risks, including operational, financial, cybersecurity, and compliance risks, in alignment with enterprise policies.
Support contract negotiations and commercial discussions to optimize cost, value, and service outcomes across the vendor portfolio.
Drive standardization of vendor management processes, tools, and reporting across Technology Services.
Lead and develop vendor management team members, fostering a culture of accountability, collaboration, and continuous learning.
Provide executive‑level insights and reporting on vendor performance, risks, and financials to IT and business leadership.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field (required).
6-8 years of progressive experience in IT, vendor management, sourcing, or technology services, with demonstrated accountability for vendor performance and outcomes.
Proven experience managing strategic IT vendors in a global or matrixed enterprise environment.
Strong understanding of IT service delivery models, including managed services, cloud, infrastructure, and application services.
Experience working with IT service management frameworks, metrics, and performance reporting (e.g., ITSM concepts, SLAs, KPIs).
Fluent in English; additional languages are a plus.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year