Senior Manager, Strategic Account Management, Electrophysiology Reprocessing

Johnson & Johnson

Sr. Manager overseeing strategic account management in Electrophysiology for Johnson & Johnson.

Posted 6/15/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSenior💰 $122,000 - $212,750 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

sales data analysisaccount managementcontracting with health systemssustainability solutionsclinical education strategiesprocurement processessales reportingnegotiation skillscustomer objection handlingperformance coaching

Soft Skills

leadershipcollaborationcommunicationcustomer loyalty buildingproblem-solvingstrategic thinkingrelationship managementadaptabilitycoachingmonitoring

Tools & Technologies

Microsoft Office Suitepresentation platforms

Industry Keywords

medical device industryhealthcare industryGPOIDNHCC guidelinesCPC guidelinessales trendssavings analysesaccount strategiesmarketplace developments

About the role

Key responsibilities & impact

Drive the accomplishment of annual business plan objectives related to sales, gross profit, and pricing, ensuring alignment with company goals.
Spearhead initiatives to enhance JJMT value creation and growth at the GPO/IDN level through integrated JJMT reprocessing offerings.
Serve as the primary expert on reprocessing, collaborating closely with the JJMT franchise field sales and account management team to identify, plan, pursue, and execute GPO/IDN reprocessing opportunities, including conversions and carve-outs.
Oversee and execute deal development processes to support the execution of the RPO strategy and meet the financial objectives while adhering to HCC and CPC guidelines.
Lead a team of Sustainability Specialists by providing direction and coaching to execute the sales and account management processes that builds customer loyalty.
Cultivate excellent relationships with franchise sales leaders, key supply chain leaders, and other hospital personnel to enhance collaboration and communication.
Proactively anticipate and address account issues by developing, communicating, implementing, and monitoring corrective action plans to enhance customer savings.
Oversee the implementation of new programs beyond contract execution, including conducting savings analyses, gaining consensus on approved devices, developing clinical education strategies, and managing procurement processes.
Analyze account needs and understand the roles of physicians, nurses, support staff, and hospital administration to develop tailored solutions that meet both short- and long-term objectives.
Monitor hospital strategies and marketplace developments, collaborating with business partners to refine account strategies and adapt to changes.
Be a subject matter expert in sustainability solutions, leveraging organizational resources for effective account development while adhering to company policies and procedures.

Requirements

What you’ll need

A minimum of a bachelor’s degree is required
A minimum of 8 years of related work experience required
Experience analyzing and tracking sales data with the ability to take appropriate action to correct negative sales trends required
Prior experience in the medical device industry is required
Medical sales experience preferred
In-depth understanding of sales and account management principles and practices within the healthcare industry
Extensive knowledge of contracting with health systems
Proven ability to coach and develop sales associates to enhance their performance and contribution
Exceptional negotiation skills, handling customer objections and complaints with a track record of successfully increasing sales
Proficient in Microsoft Office Suite, particularly for presentations, sales reporting, and tracking large scale initiatives to promote accountability and execution
Platform presentation skills

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year