Learning Experience Lead

Johnson & Johnson

Learning Experience Lead for Johnson & Johnson supporting Patient Service Center training and communication strategies. Managing onboarding, training delivery, and learner experience improvements across multiple locations.

Posted 6/17/2026full-timeRemote • Arizona, Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

learning experience designtraining delivery supportcommunication plansproject management

Soft Skills

strong writing skillscommunication skillsability to manage multiple projectsstakeholder managementadaptability

Tools & Technologies

Veeva VaultMicrosoft OfficeMS ProjectPlannerAsanaMonday.com

Industry Keywords

onboardingtraining updateslearner satisfactioncompliance reviewtraining effectiveness

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Develop and execute comprehensive communication plans for onboarding curriculums, training updates, and process changes
Create clear, actionable communication materials to support learning initiatives
Support lead end-to-end training rollout communication plans aligned to program timelines
Utilize Veeva Vault to submit training deliverables for legal and compliance review
Drive innovative approaches to onboarding and learning experiences to improve engagement and efficiency
Monitor learner satisfaction and feedback to continuously improve training effectiveness and experience

Requirements

What you’ll need

Bachelor’s degree in a related field
4+ years of experience in learning experience design, learning communications, training delivery support, or related roles
Strong writing and communication skills with the ability to translate complex information into clear, actionable messaging
Experience managing multiple projects and stakeholders in a fast-paced environment
Proficiency in Microsoft Office tools (Teams, SharePoint, Word, PowerPoint, Excel)
Experience with project management tools (MS Project, Planner, Asana, Monday.com or similar)

Benefits

Comp & perks

Inclusive work environment
Professional development opportunities