Senior Director, Quality Systems

Johnson & Johnson

Senior Director, Quality Systems leading global strategy and operational services for QMS at Johnson & Johnson. Collaborating to ensure compliant and efficient quality processes across Innovative Medicine.

Posted 6/26/2026full-timeTitusville • California, New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $178,000 - $307,050 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Management SystemGxP processescomputerized system validationprogram managementtransformation leadershipsystem roadmap developmentinvestment planningQMS workflowscontinuous improvement principlesdata analysis

Soft Skills

strategic thinkingcommunicationpresentationanalytical skillsdecision-makinginfluencecollaborationteam leadershiptalent developmentprioritization

Tools & Technologies

LMSEDMSQMS OperationsTranscenddashboardsmetricsgovernance forumsdigital quality platformsoperational capabilitiesstakeholder engagement tools

Industry Keywords

Quality Systemsregulatory expectationsinspection readinessenterprise transformationcompliancescalable operationshigh-performance teamglobal organizationcontinuous improvementquality operations

About the role

Key responsibilities & impact

Provide enterprise leadership for the strategy, roadmap, operation, and sustainment of core QMS systems and enabling platforms
Partner closely with Innovative Medicine Quality & Compliance, Enterprise Quality, IM Digital Quality, JJT, Global Process Owners, and regional stakeholders to ensure QMS systems support business priorities, regulatory expectations, inspection readiness, and continuous improvement
Lead global QMS system strategy, business ownership, system investment planning, and operational services, including support for Transcend, QMS Operations, LMS, EDMS, and related QMS workflows
Provide strategic direction, people leadership, governance, and stakeholder engagement to advance a scalable, compliant, and digitally enabled QMS ecosystem
Oversee planning, execution, sustainment, and continuous improvement of QMS system initiatives and investments
Serve as business owner for core QMS systems and enabling platforms, including LMS, EDMS, QMS workflows, and related operational capabilities
Develop scalable operational services and support models that enable consistent, efficient, and compliant QMS operations
Represent IM Quality Systems in enterprise transformation efforts, governance forums, and senior leadership discussions
Monitor internal and external trends in Quality Systems and digital capability to identify opportunities for simplification, standardization, innovation, and value creation
Develop dashboards, metrics, and leadership updates to provide visibility into QMS system performance, investment progress, risks, and opportunities

Requirements

What you’ll need

Bachelor’s degree is required
Minimum of 12 years of relevant experience in Quality Systems, Quality Operations, digital quality, program management, transformation leadership, or a related regulated environment
Experience with Quality Management System platforms and solutions supporting GxP processes
Demonstrated experience shaping system roadmaps, leading system investments, and translating business needs into executable plans
Strong understanding of quality systems, regulatory expectations, computerized system validation, and continuous improvement principles
Proven ability to influence, collaborate, and drive alignment across senior leaders, global teams, and matrixed stakeholders
Strong strategic thinking, communication, presentation, analytical, and decision-making skills
Experience leading teams, developing talent, and creating an inclusive, high-performance team environment
Ability to manage multiple priorities and deliver high-quality outcomes in a complex, global organization

Benefits

Comp & perks

Eligible to participate in the Company’s consolidated retirement plan (pension)
Eligible to participate in the Company’s long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year