Account Manager

Johnson & Johnson

Acuvue Account Manager enhancing vision treatment sales across Emilia Romagna and Veneto. Driving business growth through account management and relationship building.

Posted 6/26/2026full-timeRome • 🇮🇹 ItalyMid-LevelSenior💰 €30,200 - €48,185 per yearWebsite

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Hard Skills

Account ManagementNegotiationSalesMarketingAnalytical skillsPresentation skillsStrategic planningProduct knowledgeClinical knowledgeCustomer business plans

Soft Skills

ListeningCommunicationCoachingInterpersonal skillsPriority settingTeam playerLeadershipTactical thinkingLong-term thinkingProbing

Tools & Technologies

CRMMicrosoft OfficeTerritory reportsSales materials

Certifications & Qualifications

University degree in EconomicsUniversity degree in MarketingUniversity degree in CommunicationsUniversity degree in OpticsUniversity degree in OptometryValid driver's license

Industry Keywords

FMCGOTC pharmaceuticalBusiness PlanKPICustomer satisfactionMarket knowledgeAccount segmentationCustomer relationshipsSales updatesProduct launch

About the role

Key responsibilities & impact

Selling achieve annual Business Plan and cycle key performance indicators.
Achieve agreed sales, distribution and product mix targets on products and services.
Drive proactive prescribing and sell the clinical superiority of ACUVUE.
Uses sales materials, handles objections and customizes the approach to each individual customer to increase business.
Account Planning and Management : use territory reports, monthly sales/weekly KPI summary and CRM to create a territory/journey plan.
Use Self Directed Performance Management to plan and capitalize on opportunities.
Manage and proactively monitor ACUVUE Partner accounts and remainder of territory to achieve total Business Plan.
Build relationships with customers and colleagues to grow the business.
Territory Management : Complete customer calls in line with account segmentation.
Complete journey plan, including pre-call planning and objective setting.
Make future appointments in line with journey plans.
Input and utilize information available on the CRM system.
Market and Product Knowledge: Maintain comprehensive, accurate and up to date product and clinical knowledge.
Maintain up-to-date knowledge of the industry, marketplace, customers and competitors.
Maintain knowledge of internal policy changes and manage the impact on the customer.
Provide feedback and market knowledge to team.
Account Development : Act on new marketing initiatives such as the launch of new products and services.
Actively contributes to the development and implementation of customer offering, taking ownership for the effective evaluation of customer activity.
Use customer business plans to effectively grow customer business, working, where required, within customer decisions.
Sell Acuvue products to key decision makers – coach customer and develop customer business.
Establish business plans - monitor progress against objectives and other targets.
Build customer relationships and maintain and improve levels of customer satisfaction.
Provide sales updates to customers and ensure joint ownership of business goals.
Input and utilize information available on the CRM system, sharing information with colleagues and customers.
Attend required sales meetings/conferences.
Determine budgetary direction in customer practices, ensuring maximum return on investment to agreed target.

Requirements

What you’ll need

A university degree, preferably in Economics, Marketing and Communications, or Optics and Optometry;
Account Management and negotiation.
Listening, questioning, communication, probing.
Ability to coach.
Degree level qualification.
Explain complex things easily (inc Presentation skills).
Analytical, numerical tactical and long-term thinking.
Good knowledge of Microsoft Office applications;
Good interpersonal skills.
Priority setting.
Ability to act as Team player and leader, proven selling skills.
Demonstrable strategic planning skills.
Previous experience in Sales & Marketing within an FMCG or OTC pharmaceutical company will be considered a strong asset;
Residence and/or domicile within the assigned area, or willingness to relocate;
Valid driver's license;
English proficiency at Upper-Intermediate level.

Benefits

Comp & perks

an annual bonus with set target (% of pay) depending on pay grade / location
vacation days
parental leave for a minimum of 12 weeks
bereavement leave
caregiver leave
volunteer leave
well-being reimbursement
programs for financial, physical and mental health
service anniversary and recognition awards
insurance plans for eligible employees