Business Operations Analyst

Johnson & Johnson

Business Operations Analyst role at Johnson & Johnson analyzing operational data and improving processes. Collaborating with stakeholders and supporting governance, reporting, and performance management activities.

Posted 6/30/2026full-timeRaynham • Florida, Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $142,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to interpret data and translate insights into actionable strategies, while effectively managing multiple tasks in a fast-paced environment. Proficient in developing dashboards and reports to track KPIs and operational outcomes, with a commitment to data accuracy and quality.

Highest-signal resume keywords

Analytical SkillsMicrosoft Excel ProficiencyDashboard DevelopmentProcess Improvement MethodologiesProject Management Practices

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisBusiness Process ImprovementKPI TrackingReport BuildingPresentation Development

Soft Skills

Attention to DetailCommunication SkillsAbility to Manage Multiple TasksCollaboration with Cross-Functional Teams

Tools & Technologies

Microsoft PowerPointBusiness Intelligence Tools

Industry Keywords

Business OperationsFacilities ManagementReal EstateShared ServicesEnterprise Operations

About the role

Key responsibilities & impact

Analyze operational, financial, and performance data to support decision ‑ making across E&PS, Global Real Estate , Facilities , and Corporate Operations.
Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes.
Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery.
Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities.
Support governance activities, including meeting preparation, action tracking, and follow ‑ up on key operational initiatives.
Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification.
Prepare clear, concise presentations and written materials for leadership audiences.

Requirements

What you’ll need

Education: Bachelor’s degree required (Business Administration, Operations, Finance, Analytics, or related field).
2-4 years of relevant work experience in business operations, analytics, consulting, or a related role preferred.
Strong analytical skills with the ability to interpret data and translate insights into action.
Proficiency with Microsoft Excel and PowerPoint; experience building reports and presentations.
Ability to manage multiple tasks and priorities in a fast ‑ paced , matrixed environment.
Demonstrated attention to detail and commitment to data accuracy and quality.
Preferred: Experience supporting enterprise operations, facilities, real estate, or shared services organizations.
Familiarity with process improvement methodologies (Lean, Six Sigma, or similar).
Experience working with dashboards, KPIs, or business intelligence tools.
Exposure to project management practices or tools.
Ability to work effectively with cross ‑ functional and global teams.
Strong written and verbal communication skills.

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year