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Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer
Johnson & JohnsonSenior Ultrasound Clinical Account Specialist providing technical and clinical support for electrophysiology products at Johnson & Johnson. Focus on building relationships with healthcare providers in Nebraska territory.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced clinical knowledge in electrophysiology and echocardiography, providing expert training and technical assistance to healthcare professionals. Capable of consultative selling and fostering strong relationships with internal and external stakeholders to drive business growth.
Highest-signal resume keywords
Registered Cardiac Sonographer (RCS)Electrophysiology Systems ExpertiseClinical Ultrasound KnowledgeConsultative Selling TechniquesCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrophysiology ProceduresEchocardiography TechniquesTechnical TroubleshootingCardiac Ablation KnowledgeCARTO® System ProficiencySOUNDSTAR™ Catheter UsageAcuNav™ Catheter ApplicationCARTOSOUND™ SoftwareCARTOMERGE™ SoftwareStockert RF Generator Operation
Soft Skills
Communication SkillsProblem-Solving AbilityMentoring SkillsCollaboration SkillsStress Management
Tools & Technologies
CARTO® SystemCARTOSOUND™CARTOMERGE™Stockert RF GeneratorClinical Software Modules
Certifications & Qualifications
Registered Cardiac Sonographer (RCS)Registered Diagnostic Cardiac Sonographer (RDCS)
Industry Keywords
ElectrophysiologyClinical EchocardiographyHealthcare Industry KnowledgeCardiac ImagingPatient Case Support
About the role
Key responsibilities & impact- Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
- Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOSOUND™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
- Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
- Shares best practices to increase value for customers.
- Use consultative selling techniques to identify potential sales opportunities within the account.
- Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
- Maximize customer case support capability through proper planning and scheduling techniques.
- Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
- Drive collaboration and maintain consistent, open lines of communication with external partners.
- Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
- Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
- Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
- Provide mentoring for new electrophysiology commercial team members as requested.
- Perform other duties assigned as needed.
Requirements
What you’ll need- A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
- A minimum of 2 years of experience in clinical echocardiography lab
- Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
- Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
- Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
- A valid driver's license issued in the United States
- Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
- Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs.
- May be required to lift up to 60 lbs.
Benefits
Comp & perks- Inclusive work environment
- Innovative healthcare solutions