Business Operations Analyst

Johnson & Johnson

Business Operations Analyst supporting healthcare innovation through operational improvement and data analysis. Collaborating with cross-functional teams to enhance decision-making and reporting processes.

Posted 6/30/2026full-timeRaynham • Florida, Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $142,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to interpret operational, financial, and performance data, supporting decision-making and process improvement initiatives. Proficient in developing dashboards and reports to track KPIs, with a focus on enhancing efficiency and service delivery in business operations.

Highest-signal resume keywords

Business OperationsData AnalysisProcess ImprovementMicrosoft ExcelProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess ImprovementDashboard DevelopmentKPI TrackingReport Building

Soft Skills

Analytical SkillsAttention to DetailCommunication SkillsTime ManagementCollaboration

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointBusiness Intelligence Tools

Industry Keywords

E&PSGlobal Real EstateFacilities ManagementCorporate OperationsShared Services

About the role

Key responsibilities & impact

Support the effective planning, execution, and continuous improvement of business operations across E&PS, Global Real Estate, Facilities Management, and Corporate Operations
Partner closely with cross ‑ functional stakeholders to analyze operational data, improve processes, and support governance, reporting, and performance management activities
Analyze operational, financial, and performance data to support decision ‑ making across E&PS, Global Real Estate , Facilities , and Corporate Operations
Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes
Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery
Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities
Support governance activities, including meeting preparation, action tracking, and follow ‑ up on key operational initiatives
Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification
Prepare clear, concise presentations and written materials for leadership audiences

Requirements

What you’ll need

Bachelor’s degree required (Business Administration, Operations, Finance, Analytics, or related field)
2-4 years of relevant work experience in business operations, analytics, consulting, or a related role preferred
Strong analytical skills with the ability to interpret data and translate insights into action
Proficiency with Microsoft Excel and PowerPoint; experience building reports and presentations
Ability to manage multiple tasks and priorities in a fast ‑ paced , matrixed environment
Demonstrated attention to detail and commitment to data accuracy and quality
Experience supporting enterprise operations, facilities, real estate, or shared services organizations preferred
Familiarity with process improvement methodologies (Lean, Six Sigma, or similar) preferred
Experience working with dashboards, KPIs, or business intelligence tools preferred
Exposure to project management practices or tools preferred
Strong written and verbal communication skills.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year