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MFG Systems Business Applications Engineer – Orthopaedics
Johnson & JohnsonManufacturing Systems Business Application Engineer handling MES and ERP support at Johnson & Johnson. Focus on user assistance, system monitoring, and process improvement within MedTech environments.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and supporting Manufacturing Execution Systems (MES) and Business Transactional Systems (BTB), with a strong focus on data analysis and process improvement in MedTech manufacturing environments.
Highest-signal resume keywords
MES SupportERP OperationsData AnalysisProblem-SolvingUser Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReporting SoftwareSystem TroubleshootingDocumentation MaintenanceProcess Improvement
Soft Skills
Attention to DetailCollaborationCommunication
Tools & Technologies
ExcelDashboards
Industry Keywords
MedTech ManufacturingBusiness AnalysisOperational Performance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
- Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
- Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
- Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
- Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
- Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
- Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
- Assist in generating routine reports and dashboards to track system performance and user engagement.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments.
- Strong understanding of MedTech manufacturing processes and ERP operations.
- Excellent problem-solving skills and attention to detail.
- Proficiency in data analysis tools (e.g., Excel) and reporting software.
Benefits
Comp & perks- Inclusive work environment
- Professional development