Johnson & Johnson

QA Engineer

• Drives and delivers audit strategies and capabilities for applicable therapeutic program level(s), Clinical System, Clinical Supplier, or Local Operating Company audits, ensuring connectivity and holistic alignment of strategies.
• Fosters the partnership between audit strategy and execution teams and enhance the value of Clinical audit programs through enhancing the audit report peer review process and the analysis and communications of meaningful audit outcomes.
• Monitors audit outcome trends and identification of pro-active collaboration opportunities with stakeholders to resolve and address compliance related matters and identify opportunities to enhance audit strategy and overall quality and compliance of clinical programs across therapeutic areas.
• Maintains and shares expert-level GCP knowledge with the ability to provide critical information, advice and guidance on complex quality and compliance issues.
• Leverages data analytics tools to analyze relevant data sources.
• Evaluates and analyzes the data to identify any relevant trends and insights as an input for the development of the appropriate audit program.
• Conducts GCP audits & supports GxP Audits as applicable (expected up to 50% time) with a focus on audits relevant to the responsible therapeutic areas.
• Develops tactical and operational audit plans to implement and deliver domain-specific audit strategies.
• Ensures the relevant standard procedures, audit scopes and audit plans are fully understood and applied in audit activities.
• Independently leads and manages the domain-specific compliance audit programs as laid down in a comprehensive audit schedule, through planning, conducting and reporting of QA audits of activities, data, internal and external facilities and processes in GxP/non-regulated areas to assure adherence to company internal standards and policies/requirements, and compliance with applicable (Health Authority) regulatory requirements.
• Guides auditors in the scope definition, planning, conduct and reporting of audits, providing regulatory and process expertise within the applicable therapeutic area program(s).

Manager, Clinical QA Program Lead

• Audit strategy: Drives and delivers audit strategies and capabilities for applicable therapeutic program level(s), Clinical System, Clinical Supplier, or Local Operating Company audits.
• Fosters the partnership between audit strategy and execution teams and enhance the value of Clinical audit programs.
• Monitors audit outcome trends and identifies collaboration opportunities with stakeholders to resolve compliance related matters.
• Conducts GCP audits & supports GxP Audits as applicable (expected up to 50% time).
• Develops tactical and operational audit plans to implement and deliver domain-specific audit strategies.
• Independently leads and manages domain-specific compliance audit programs as laid down in a comprehensive audit schedule.
• Guides auditors in the scope definition, planning, conduct and reporting of audits.
• Prepares and reviews audit summary reports to share/escalate significant information with senior leaders.

Research Analyst

• Acts as primary local company contact for assigned sites for specific trials
• Participates in site feasibility and/or Site Qualification Visit
• Responsible for executing activities within site initiation and start-up
• Ensures site staff are trained and the corresponding training records are complete and accurate
• Contributes to site level recruitment strategy and contingency planning
• Ensures that clinical drug supplies are appropriately used, handled, and stored
• Ensures compliance with all data collected
• Tracks costs at site level and ensure payments are made

Associate Clinical Research Associate – Site Manager

Manager

• Serve as the primary EMEA Operate State contact for the supported Distribution and Transportation business area, ensuring effective coordination between business stakeholders, Super Users, Global Product Owners, Technical Owners, and JJT
• Build strong, collaborative relationships with end users, Super Users, and global platform teams to foster alignment, adoption, and effective use of the SAP S/4HANA platform
• Coordinate and support standardized regression testing processes within the business function, ensuring consistency, quality, and alignment with release and deployment timelines
• Support persona-based security role design and maintenance in alignment with global standards, business requirements, and compliance expectations
• Identify, track, and analyze business errors, coordinate resolution efforts, support escalation management, and identify trends for continuous improvement
• Partner with the Super User community to manage platform enhancement requests, ensuring alignment with global design governance, business value, and functional priorities
• Support smooth transition of newly deployed users from hypercare to Operate State, ensuring readiness, adoption, and a positive onboarding experience
• Develop and implement an Operate State transition model as part of the continuous design, build, test, deploy, and support methodology framework
• Lead intake, assessment, and prioritization of platform demands from the supported area, managing funding alignment, governance interdependencies, and backlog prioritization
• Collaborate with JJT to deliver a unified business-technology support model covering enhancements, capability building, issue resolution, and escalation management
• Partner with the Master Data Governance team to implement a coordinated data support model that strengthens data quality, consistency, and operational reliability
• Manage KPIs and Control Tower metrics for the supported business function(s), partnering with stakeholders to ensure visibility, issue tracking, proactive risk mitigation, and continuous improvement
• Lead the design and delivery of the Super User Certification program, including curriculum development, training execution, engagement tracking, and competency validation
• Oversee Super User communities within the assigned area, ensuring ongoing training, onboarding, engagement, knowledge sharing, and proactive succession planning
• Maintain and continuously improve tools, processes, and governance routines within the Operate State support model to enhance efficiency and effectiveness
• Provide functional support for projects impacting SAP S/4HANA in the supported area, collaborating with cross-functional teams to ensure business requirements are reflected in system design, testing, deployment, and sustainment

MT SC ERP D&T Manager, EMEA

Operations

• Support the Latin America S&OE execution capability across the Distribution Center (DC) network
• Ensure consistent, timely, and exception-based execution across distribution operations
• Support the coordination of execution decisions by connecting site operations, Customer Service, Deliver Planning interfaces, and partner functions
• Contribute to aligning execution priorities and help ensure that DC operations operate in a coordinated and disciplined manner across Latin America
• Monitor Performance & Improvement: Track adherence to processes and support continuous improvement initiatives

Service Ops Lead – LATAM

Engineer

• Lead packaging initiatives and programs across secondary and tertiary packaging, ensuring clear scope, milestones, stakeholder alignment, risk management and execution discipline.
• Own and maintain packaging roadmaps aligned with product lifecycle needs, site priorities, capacity plans, sustainability objectives, and evolving regulatory expectations, including ownership of budget planning and preparation of CARs.
• Drive innovation and change by identifying, evaluating and implementing new packaging materials, technologies, processes and ways of working that improve robustness, efficiency, sustainability and business continuity.
• Act as the secondary and tertiary packaging engineering subject matter expert, providing technical guidance on materials, pack structures, protective strategies, equipment interfaces, manufacturability and distribution requirements.
• Provide technical oversight for packaging development, qualification, validation and lifecycle management activities to ensure packaging integrity, manufacturability and reliable performance across internal sites and external partners.
• Monitor current and emerging packaging regulations, standards and industry expectations; assess their impact on packaging operations, documentation, processes and site implementation plans.
• Partner with Quality, Regulatory, Manufacturing, Procurement, Planning, Logistics, Product and MSAT stakeholders to align packaging decisions, communicate risks and drive timely implementation of mitigations.
• Lead technical assessments, investigations and problem-solving activities related to packaging materials, processes, suppliers, distribution performance and operational issues.
• Coach and support packaging engineers and cross-functional partners by sharing expertise, strengthening technical capability and promoting consistent application of packaging standards and best practices.
• Represent MSAT Packaging in cross-functional forums and contribute to governance, prioritization and decision-making for packaging initiatives.

Senior Principal Engineer, Packaging

Financial Planning and Analysis

• Lead strategy, delivery, and ongoing optimization of Supply Chain Finance, ensuring alignment with business objectives and IT standards.
• Own and support Intercompany financial processes and system integrations, including eliminations, transfer pricing support, and cross‑entity transactions.
• Lead solution architecture and design for SAP S/4HANA Supply Chain Finance capabilities, including Intercompany, Product Costing, Material Ledger, Inventory Valuation, Manufacturing Finance, Profitability Analysis, and Financial Planning processes.
• Partner with Finance, Manufacturing, Planning, and Supply Chain leaders to translate business requirements into scalable SAP S/4 solutions and integrated business processes.
• Provide technical leadership to project teams, system integrators, and offshore delivery partners, ensuring solution quality, design consistency, and successful delivery.
• Ensure systems meet SOX, audit, and data governance requirements, maintaining strong controls and documentation.
• Lead and develop a team of IT professionals and managed service partners, fostering high performance and accountability.
• Collaborate with enterprise architecture and cybersecurity teams to ensure solutions are secure, reliable, and future‑ready.

Senior Technology Manager, Supply Chain Finance

• Serve as the primary Healthcare Compliance Officer for assigned APAC markets
• Execute healthcare compliance strategies aligned with regional and global priorities
• Identify, assess, and manage compliance risks related to commercial, promotional, professional education, and other business and operational activities
• Provide practical, risk-based guidance to business leaders on healthcare compliance requirements and ethical decision-making
• Partner with cross-functional stakeholders to embed compliance controls into business processes and market activities
• Support core compliance program elements, including governance, risk assessments, monitoring, reporting, and training programs
• Collaborate with Legal and other functions to support investigations, audits, and regulatory or health authority interactions
• Monitor regulatory developments and industry trends across APAC and escalate emerging risks as appropriate
• Prepare compliance risk assessments, insights, and updates for regional leadership
• Promote a strong culture of integrity, accountability, and speak-up across supported markets

Manager, HCC Other APAC

Accounts Receivable

• Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers
• Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes
• Act with urgency to address critical access and affordability issues for patients
• Collaborate with field support team members such as sales representatives
• Conduct field-based reimbursement and access support, education, and creative problem-solving

Field Reimbursement Manager – Immunology, Dermatology

Field Engineer

• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
• Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the technical department.
• Responds to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Provides guidance to customers to include Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Completes paperwork, documentation and administrative tasks per policy and procedures.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Completes required training for supported products and processes.
• Acts as customer advocate to represent customer needs internally
• Participate in incident investigation.
• Support installation and support of products in clinical trials, external evaluations, regulatory testing or similar.
• Responsible for communicating business-related issues or opportunities to next management level
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Be familiar with and adhere to J&J environmental and safety policies and guidelines.
• Immediately inform supervisors If there are any violations, deviations or hazards present
• Project Management, Presentation, Good communication Skills

Field Service Engineer

Solutions Engineer

• Lead the International digital customer experience strategy across EDI, DSOS, customer insights, and supporting satellite systems, ensuring alignment to business priorities and external customer needs.
• Oversee and optimise the satellite systems supporting Customer Services and external customers, including DSOS, EDI, OCR, SFDC, and Genesys.
• Own the International customer experience narrative by translating business requirements into customer expectations, service needs, and digital capability priorities.
• Lead the development, prioritisation, and delivery of the digital customer experience capability and technology roadmap, including project portfolio oversight, budget alignment, execution tracking, and status reporting.
• Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers to identify needs, shape solutions, and deliver commercially aligned digital capabilities with and for external customers.
• Provide people, virtual team, and cross‑functional leadership, creating clarity of direction, accountability, and strong engagement to deliver International digital customer experience priorities.
• Drive governance, adoption, enhancements, and user experience improvements across EDI, DSOS, digital ordering, and customer interaction channels.
• Develop and analyse customer insights and performance metrics to identify trends, risks, opportunities, and recommendations that support leadership decision‑making.
• Lead continuous improvement initiatives to increase digital adoption, reduce manual effort, strengthen automation and digitalisation, and improve service outcomes.

Senior Manager, Customer Service Digital Solutions

• Directly supervises new CAS hires throughout their early development, providing guidance to ensure consistent progress and operational readiness.
• Partners closely with the Regional Business Director to enable all aspects of developing CAS talent, including recruiting, onboarding, training, and performance management.
• Oversees the region’s training effectiveness and optimizing clinical coverage.
• Implements strategic hiring and development plans aimed at improving regional CAS performance and building a robust talent pipeline for the CAS role.
• Works in close alignment with the Regional Technology Specialist (RTS) and Territory Managers (TM) to harmonize commercial and clinical objectives, ensuring seamless integration between new CAS talent development and commercial execution.
• Provides strategic oversight and continuity in CAS development, bridging the gap between training delivery and commercial integration.

Clinical Manager – Electrophysiology

Robotics

• Instills and drives a vibrant regulatory culture, working among cross functional groups as a teammate and collaborator.
• Applies strategic regulatory thinking along with technical expertise to develop and implement regulatory strategies for new product clearances and approvals.
• Prepares and submits regulatory information required to obtain global market access, including preparation, writing and filing of FDA submissions (e.g., Q-submissions, IDEs, De Novo, 510(k)s) and global health authorities’ submissions technical documents.
• Serves as a Regulatory Affairs subject matter expert on new product development and engineering design control teams. This includes conducting reviews and providing expert regulatory feedback for specifications, device testing, risk management, and other relevant documentation in accordance with regulatory requirements and with positioning for regulatory submission.
• Proactively identify issues, effectively communicate timelines for project completion, and address complex issues that may impact registration status.
• Conduct regulatory evaluation of changes to devices in accordance with requirements of commercial/operating geography and generate the required regulatory submission (including Letters To File).
• Guides conformance with applicable regulations and guidance documents in product development, support of claims, content labeling, and promotional materials.
• Assists in the development of Regulatory Affairs processes.

Senior Regulatory Affairs Program Lead – Robotics & Digital Solutions

Brand Manager

• Support day-to-day Brand Review operations and governance processes: Monitor the Brand Review inbox and queue
• Triage submissions, help organize review priorities
• Provide timely, practical guidance on campaign assets, program names and wordmarks, event collateral, and more.
• Manage routine requests and escalate complex issues to appropriate team members.
• Partner with Brand leads across business units to help implement the MedTech brand across assets and support consistent brand execution.
• Maintain Brand Review standard operating procedures (SOPs), helping keep them practical, clear, and reflective of current business needs.
• Support social media brand governance by reviewing social content, providing brand guidance, and partnering with social leads to help ensure platform-appropriate brand consistency.
• Help maintain and expand a reusable social media template library and component toolkit to support on-brand content production across teams.
• Identify and integrate appropriate AI capabilities into brand workflows, templates, and governance processes to improve efficiency, consistency, and scalable content development while maintaining brand and compliance standards.
• Coordinate production of the MedTech Brand quarterly newsletter: gather content, support layout development, and help coordinate distribution to keep partners informed of brand updates, wins, and guidance.
• Support creative explorations with agency partners by helping prepare briefs, coordinate timelines, and review concepts that broaden MedTech’s visual language and asset diversity.
• Assist with the development of new visual assets, including medical illustrations, hero product illustrations, photography, and iconography, and help ensure high-quality, metadata-tagged additions to the Brand Center.
• Coordinate with the Enterprise Brand team to help implement enterprise visual identity updates and support consistent, compliant MedTech applications.
• Track and report on brand consistency and the effectiveness of brand tools and processes, sharing observations and recommended improvements based on metrics and customer feedback.
• Build collaborative partnerships with business units by serving as a helpful brand resource, supporting teams with practical guidance while preserving brand integrity.
• Help educate stakeholders on brand standards to encourage consistent execution, stronger creative outcomes, and greater confidence using brand tools and guidance.
• Apply Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day work, decision-making, and partner interactions to support alignment with enterprise values.

MedTech Brand Manager

Business Analyst

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes.
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• Facilitate effective communication and collaboration with internal partners, consistent with company mission and values.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure understanding of contractual requirements as well as the general legal and compliance environment.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.

Manager, Clinical QA Program Lead

Manager, Clinical QA Program Lead

Associate Clinical Research Associate – Site Manager

MT SC ERP D&T Manager, EMEA

Service Ops Lead – LATAM

Senior Principal Engineer, Packaging

Senior Technology Manager, Supply Chain Finance

Manager, HCC Other APAC

Field Reimbursement Manager – Immunology, Dermatology

Field Service Engineer

Senior Manager, Customer Service Digital Solutions

Clinical Manager – Electrophysiology

Senior Regulatory Affairs Program Lead – Robotics & Digital Solutions

MedTech Brand Manager

Lead Analyst, Contract Management