Johnson & Johnson

Account Executive

• As a Digital Sales Consultant you will be a subject matter expert within the spine based Digital technologies platform, in support of the execution of commercial launch plans, by initially driving sales and adoption of the Teligen digital solution and other Robotics and enabling technologies platforms as assigned.
• This role reports to the US Clinical Sales Manager- Digital Spine Surgery and is responsible for maintaining a validated customer sales pipeline, meeting quarterly area sales forecast goals, execution of installations through education of internal and external customers, and increasing awareness across their assigned area.
• Lead prospecting, awareness campaigns, clinical demos, and clinical advocacy efforts in assigned region.
• Lead site installation and initial case support with our sales consultant team in assigned region.
• Partners with Capital Equipment Selling Managers to grow area pipeline, monitor placement utilization, and meet enabling technologies forecast goals.
• Demonstrate strong understanding of clinical & capital selling pathways with Imaging, Navigation, and Minimally Invasive Surgery.
• Align and support area business plans and support of strategic goals.
• Support area efforts to drive associated spinal implants for full platform adoption.
• Partners with Commercial Education, Professional Education and Area Sales Leadership to deliver timely and impactful, field education programs.
• Lead targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements.
• Deliver hospital-based onboarding program for surgical team (surgeon, PA, O.R. tech, etc.)
• Support field sales organization in execution of our service and repair protocol.
• Influence area budgets and ensure strategic results driven use of funding.
• Influence internal and external stakeholders, using data to drive decisions
• Identify area needs, risks and strategies that lead to successful customer experience and ultimate proliferation of the platform.

Digital Sales Consultant

Business Operations

• Lead the identification, analysis, and improvement of core business processes using Lean, Six Sigma, and continuous improvement methodologies
• Partner with functional and regional leaders to translate business strategy into process excellence roadmaps and measurable improvement initiatives
• Facilitate cross‑functional workshops to map current‑state processes, identify gaps, and design future‑state solutions
• Drive standardization of processes, documentation, and performance metrics to improve quality, compliance, and efficiency
• Manage and track process improvement projects, ensuring delivery against timelines, cost, and benefit targets
• Establish and monitor key performance indicators (KPIs) to measure process effectiveness and support data‑driven decisions
• Support change management activities, including stakeholder engagement, communication, and training, to ensure adoption of new processes
• Coach and mentor team members and business partners on process excellence tools and best practices
• Ensure all activities align with Johnson & Johnson Credo values, quality standards, and regulatory requirements

Business Process and Transformation Lead

Manager

• Support execution of EMEA HEMA strategies and priorities at regional level
• Work in close partnership with country to support aligned country execution
• Coordinate EMEA initiatives, timelines, and deliverables across countries, ensuring consistency of approach
• Support EMEA evidence generation activities including health economic analyses and real-world evidence initiatives
• Contribute to development, rollout, and localization of EMEA value messages, tools, and access materials
• Provide hands-on HEMA support to assigned countries or clusters, reflecting local access pathways and requirements
• Collaborate cross-functionally with Marketing, Medical/Clinical, Regulatory, and Commercial teams
• Support deployment of HEMA tools, templates, and training materials across countries
• Ensure compliance with EMEA HEMA governance, quality, ethics, and regulatory standards

EMEA HEMA Associate Manager

Sales

• Fulfill sales strategies by selling current and potential new oncology therapeutics.
• Demonstrate a working knowledge of the products' clinical efficacy, provide clinical support/information as needed, and achieve their sales quota.
• Conduct business analysis, actively prospect for new business within assigned territory, develop account strategies with District Manager to increase sales in the assigned territory (i.e., identifies key accounts, HCPs, develops specific plans for penetration).
• Develop customer specific pre- and post-call plans that include objectives, probes and supporting materials.
• Build customer dedication and identify and cultivate new relationships.
• Influence decision-makers by delivering a targeted sales message based on accurate clinical information, use approved sales and marketing materials, and execute marketing strategies at the local level
• Use resources appropriately while working successfully with JNJ Innovative Medicine (JJIM) team members and counterparts to share ideas and information to enhance business results.
• Strong knowledge of assigned specialty products and their related markets in areas relevant to internal and external customers (ie clinical, technical and health economics)
• Develop a complete understanding of the health care delivery system within each assigned account, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
• Maintain knowledge of reimbursement, short-and long-term sales potential relevant to percentage of patients treated, patient mix, managed care organizations, specialty pharmacies, and new protocols or new treatment modalities that impact business potential.
• Attend and participate in all required sales meetings; complete all required training curriculum in a timely manner; achieve training standards, organize and complete administrative responsibilities efficiently (healthcare compliance, expense reporting, call reporting, and other assignments)
• Drive multiple myeloma CAR-T brand choice and demand amongst institution-based oncology customers.
• Drive clinical and product education and awareness of CAR-T therapy to community-based providers.
• Have a comprehensive understanding of J&J and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Works in close collaboration with Marketing, Medical Affairs, Market Access, Operations, Quality, and other internal stakeholders to ensure all customer needs are addressed.
• May work in collaboration with outside partner companies to co-promote products or services.
• Provide all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Routinely meet with key clinical, financial, & operational CTC stakeholders to educate on the use of J&J’s CAR-T therapy and communicate the latest approved messaging and clinical data.
• Can navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Provide exemplary customer service while cultivating relationships.
• Actively participates in grassroots advocacy / engagement activities within the territory to align with regional and national initiatives.
• Develop an understanding of the issues and opportunities unique to your assigned geography.
• Conduct business analysis, actively prospect for new business within assigned territory, develop account strategies with District Manager to increase sales in the assigned territory (i.e., identifies key accounts, HCPs, develops specific plans for penetration).
• Leverage intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Work cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians.
• Assist in the identification of opportunities and resolution of issues and communicates proactively to marketing and sales management.
• Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures.
• Represent J&J at National and/or local symposiums/conventions.
• Work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.

Oncology Sales Specialist, CAR-T

Full-stack Engineer

• Lead cross-functional continuous improvement projects from Define through Control using Lean Six Sigma methodology to deliver measurable business results (cost reduction, quality, throughput, lead time).
• Act as project owner for medium-to-large capital and process improvement projects: develop charters, build schedules, manage risks, track budgets and report status.
• Design and implement visual factory solutions (kanban, visual metrics, standardized workboards) and support site-wide deployment of 5S/6S and standard work.
• Use CAD tools to support process design, line layouts, tooling/fixture concepts and process simulations; create and revise technical drawings to support implementation.
• Coach, mentor and train employees and leaders on Lean, Six Sigma tools, problem solving (A3, PDCA), and change management to build internal capability.
• Apply data analysis and root-cause investigation techniques to drive corrective actions and process control.
• Facilitate cross-functional workshops (kaizen events, rapid improvement events) and lead stakeholder alignment.
• Define and monitor KPIs (OEE, cycle time, first pass yield, scrap, throughput, safety metrics); translate performance into action plans.
• Support deployment and continuous improvement of maintenance and reliability practices (TPM/RCM principles).
• Document and sustain improvements through control plans, training, audits and governance rituals.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

Staff Business Excellence Engineer

Data Scientist

• Serve as the global owner for the commercial customer data pillar, with a core focus on accounts and contacts across commercial platforms and systems.
• Design, manage, and maintain core customer data views that support business needs across multiple commercial systems.
• Lead the structure and ongoing maintenance of the Account and Contact 360 views in partnership with business unit stakeholders and cross functional partners.
• Own and maintain the Commercial MDM data structure globally, ensuring account, contact, and related sales data are represented in a streamlined, meaningful, and scalable way.
• Drive simplification across Orthopedics commercial data while preserving the functionality required by business users and commercial teams.
• Partner with business and technical stakeholders to ensure customer data is visualized and reported with quality, accuracy, and clarity.
• Reduce ambiguity and confusion in customer data by establishing clear ownership, definitions, governance, and reporting standards.
• Support product governance activities and maintain partnership with the Data Strategies team to ensure alignment across related data and platform initiatives.

Manager, Global Commercial Data

Affiliate Manager

• The Portfolio Partner supports the day-to-day management and execution of an assigned learning portfolio
• Help maintain portfolio quality, consistency, and operational effectiveness
• Coordinate portfolio activities, organize content and information
• Ensure learning offerings are accurately represented and maintained within agreed portfolio standards
• Translate portfolio direction into coordinated actions
• Support portfolio upkeep and governance processes
• Contribute to the overall organization, discoverability, and continuous improvement of the portfolio
• Lead and support portfolio strategy
• Maintain rigorous oversight of portfolio content integrity and quality standards
• Represent the portfolio in working sessions and governance discussions as needed

Portfolio Partner, Performance

Solutions Engineer

• Accountable for Regional Deliver business performance and inputs across the E2E US Regional organization, including issue management, communication & customer escalations.
• Influences across functions to drive performance objectives
• Identifies and implements cost improvements and value creation initiatives, partnering E2E across Supply Chain, Deliver and Commercial
• Brings the Voice of the Customer to Regional supply chain partners and leads/collaborates on Customer Experience improvements initiatives
• Acts as the Deliver point of contact for key regional business unit operations processes, including Regional S&OP and S&OE, and New Product Introductions
• Serves as Subject Matter Authority for large Network, ERP, and Commercial projects to provide functional domestic outbound and customer expertise, including system and network changes.
• Represents & Integrates into the Regional Business Unit / Financial Planning cycles (LRFP, BP)
• Represents regional priorities and performance in global forums, and ensures that global franchise priorities are aligned in the region

Senior Manager, Business Unit Operations, MedTech Global Customer Solutions

Events

• Ensure that all J&J quality standards and global regulatory requirements are met
• Ensure building and execution activities involve early quality involvement in design and development, integrating quality into work products, implementing controls within applications/solutions, and leveraging automation when feasible
• Own the quality approach for systems and hold teams accountable for delivering an end-to-end support model
• Provide technical and procedural expertise/guidance to project teams, aligning with internal and external stakeholders
• Plan, allocate tasks and resources, execute, coordinate, and maintain validation activities for GxP systems/applications
• Support internal audits and Health Authority regulatory inspections
• Approve SDLC validation documentation deliverables, including release of system implementations/changes for production
• Collaborate with globally diverse teams in an inclusive environment

Lead, Quality Systems Validation – Complaints / Adverse Events

• Define and lead the enterprise Data Science & AI strategy, roadmap and investment in alignment with business priorities and IT objectives, spanning machine learning, generative AI and agentic AI.
• Build, lead, and develop high ‑ performing Data Science and AI team.
• Serve as a senior Technical voice for AI across the enterprise, translating business problems into AI opportunities and setting realistic expectations grounding into what technology can and cannot do.
• Stand up and operate the enterprise AI hub; Shared platform, reusable patterns.
• Establish standards and reference architectures for generative and agentic AI, orchestration frameworks, retrieval patterns, semantic layers/knowledge graphs, agent action boundaries, observability and Human in the loop controls.
• Partner with business and functional leaders to identify, prioritize, and deliver high ‑ value analytics and AI use cases.
• Design and operationalize the enterprise AI governance framework; Model risk management, validation standards, explainability, bias and fairness testing, drift monitoring and audit trails.
• Track and evaluate emerging AI capabilities (frontier models, Agentic frameworks, domain specific models) and bring the right one into enterprise.

Senior Director, Data Science – AI, Orthopedics

Quality Specialist

• Evaluate, score, and provide feedback to Customer Care Representatives via SQ Monitoring Evaluations to improve performance, customer satisfaction and measure First Interaction Resolution.
• Provide verbal coaching/mentoring through various programs/ office hours sessions for quality improvement.
• Provide monthly Customer Service leadership with quality /MBR reporting. (60%)
• Share team responsibilities and support team functions such as Error Validation, Customer Effort Score, Monthly SQ/Issue Management Reporting (IMR) Performance Trackers. Provide monthly communication and reporting to department leadership (20%)
• Support order entry on peak volume days when the service level needs support via phone/fax/email. (15%)
• Perform other related duties as assigned by management. (5%)

Service Quality Specialist

• Lead and support portfolio strategy for an individual portfolio, identifying gaps, overlaps, and retirement opportunities and providing performance insights and recommendations.
• Bring deep SME leadership; interpret business developments and turn them into portfolio implications; facilitate learning interventions in respective SME topic.
• Maintain rigorous oversight of portfolio content integrity and quality standards, ensuring all learning offerings meet the compliance, accuracy, and documentation requirements of a highly regulated life sciences environment.
• Maintain portfolio metadata and tagging integrity to support accurate mapping, searchability, reporting, and day-to-day data quality.
• Escalate portfolio-level risks, quality concerns, or issues that require resolution, cross-portfolio coordination, or leadership attention beyond established portfolio processes.
• Represent the portfolio in working sessions, governance discussions, and cross-functional planning forums as needed to support alignment, decisions, and follow-through on actions.
• Contribute to continuous improvement of portfolio management practices by providing input on standards, templates, governance processes, taxonomy application, and ways of working.
• Support team effectiveness through knowledge sharing, onboarding, and peer collaboration, helping promote consistency and operational continuity across portfolios.

Portfolio Partner, Career Milestones

Director

• Provide strategic direction for the Johnson & Johnson Innovative Medicine Combination Product & Device Development initiatives while ensuring design control procedures are harmonized, integrated, understood & executed by key business partners across multiple departments and sites.
• Drive innovative thinking along with a disciplined approach for the rapid, compliant, high-quality development, transfer and lifecycle management of new drug device combination products across multiple sites while ensuring business and regulatory requirements are achieved.
• Take ownership of achieving and maintaining a robust compliance profile for Drug Device Combination Products across the JJIM development and supply chain sites. This includes proactive identification of risks, driving mitigation/remediation activities and supporting inspection readiness activities.
• Provide functional management to a team of Quality Engineers supporting new product development and lifecycle management of drug-device combination products.
• Act as a Combination Product & Device Quality Subject Matter Expert in global Health Authority inspections.
• Oversee the revision of site / functional procedures related to Combination Product Development Process & Design Control and provide training programs in the area of Combination Products.
• Act as a Qualified Trainer for the deployment of these and any other applicable training programs.
• Develop and apply advanced knowledge of advanced quantitative analysis, statistics, DoE etc.
• Support asset evaluation for licensing and acquisitions activity.
• Carry out duties in compliance with all local, state, and federal and international regulations and guidelines including FDA, EMA, EPA, OSHA, and global health authorities as applicable.

Director, Combination Product & Device PQM

• Lead end-to-end process improvement initiatives across demand planning, supply planning, procurement, manufacturing, inventory, warehousing, transportation, and customer fulfillment
• Develop and execute the supply chain capabilities and excellence roadmap aligned to business priorities, service goals, and functional transformation objectives
• Drive digitalization of supply chain processes by identifying, prioritizing, and implementing enabling technologies, automation, workflow improvements, and scalable system solutions
• Partner with IT and systems teams to deploy and optimize supply chain tools such as ERP, advanced planning systems, master data solutions, reporting platforms, and workflow automation capabilities
• Build and enhance analytics capabilities by defining KPIs, dashboards, scorecards, and insight generation routines that improve operational visibility and decision making
• Translate supply chain data into actionable insights through trend analysis, root-cause problem solving, scenario modeling, and performance reviews
• Establish governance for process standards, data quality, controls, and compliance to ensure consistent execution across teams and sites
• Benchmark internal capabilities and external best practices to identify gaps, improvement opportunities, and innovation priorities
• Champion continuous improvement methodologies and embed a culture of operational discipline, capability development, and fact-based decision making

Senior Manager, SC Capabilities & Excellence

Account Specialist

• Achieve sales goals for the Rheumatology portfolio of products
• Influence decision makers and influencers within their assigned customer base
• Execute marketing strategies at the local level
• Create, implement and evaluate strategies to develop Fellows, Residents, and Key Opinion Leaders