Johnson & Johnson

Sales

• Be responsible for attaining sales objectives
• Present complex clinical and business information on Janssen Biotech's immunology products and services to an audience of healthcare professionals
• Execute the franchise and company brand strategy and tactics within the assigned customer segment
• Influence decision makers and influencers within assigned customers to support the use of the company's products
• Execute marketing strategies at the local level
• Build customer loyalty by identifying and cultivating relationships with key decision makers

Immunology Sales Specialist, Dermatology

Analyst

• Process customer rebate & administrative fee payments in accordance with approved contracts, pricing agreements, and associated terms.
• Validate calculations by reviewing sales data, contract eligibility, tier attainment, and pricing conditions.
• Investigate and resolve discrepancies, payment inquiries, and customer disputes in a timely manner.
• Partner with Commercial, Pricing & Contracting, and Finance teams to ensure programs are executed accurately and consistently.
• Maintain detailed documentation, audit trails, and internal controls to support compliance and audit readiness.
• Support month-end and quarter-end close activities related to rebate accruals and payments.
• Prepare standard and ad hoc reports to track rebate performance, trends, and financial impact.
• Identify opportunities for process improvements to increase efficiency, accuracy, and customer experience.

Senior Payment Analyst

Security Engineer

• Supporting JJV throughout a new product’s development phases
• Review product security requirements and recommend security design solutions
• Help complete Quality documentation, threat modelling, penetration testing, software architecture review and design recommendations, code analysis and other security testing or work as needed.
• Post market responsibilities for JJV marketed devices include monitoring for new vulnerabilities, assisting with patching and remediation plans, as well as responding to all customer security questionnaires and reviewing security language within contractual agreements.
• Drive adherence to J&J Product Security’s overarching framework:
• Champion Product Security strategy and objectives within JJV
• Partner with internal organizations to enhance existing processes and policies
• Create and present Product Security metrics to management
• Responsible and accountable to implement and enforce Product Security governance model for JJV pre and post market medical devices.
• Perform automated code scanning and coordinate formal security testing.
• Respond to customer cybersecurity questionnaires and contractual language for all post-market medical devices.
• Other MedTech cybersecurity related duties as needed

Product Security Manager

Manager

• Promote & sell Impella® product line to established customers (physicians and Heart Teams including Interventional Cardiologists, Cardiac Surgeons, and Administrators).
• Identify new customers (physicians and hospitals) and lead the efforts in activating new centers
• Create account/territory business plans and build programs
• Exceed sales for assigned territory
• Initiate Impella® development activities focused on increasing awareness in the market
• Lead clinical teams whose expertise help drive Impella® adoption in assigned territory

Associate Area Manager, Heart Recovery

• Define and lead the data quality strategy for supply chain data domains (materials, suppliers, inventory, orders, logistics, and master data).
• Establish data quality standards, metrics, and KPIs, and build dashboards to monitor data health across systems.
• Implement data quality controls — profiling, validation rules, cleansing, and remediation workflows — across the data lifecycle.
• Partner with data governance, data engineering, and business stakeholders to identify root causes of data issues and drive sustainable fixes.
• Manage data quality issue resolution, including triage, prioritization, and tracking to closure.
• Champion a culture of data ownership and accountability, working with data stewards and domain owners across the supply chain organization.
• Support strategic initiatives and ensure alignment between operational systems and analytics platforms.
• Drive continuous improvement through automation, AI implementation, and adoption of data quality best practices.

Manager – Data Quality and Automation

Product Designer

• Lead user and market research to uncover user needs, validate opportunities, and translate insights into new product ideas
• Build a cohesive and scalable user experience vision and roadmap for AI Lab in close collaboration with AI Lab’s product management and engineering teams
• Lead a team of strategists and product designers from research to ideation, prototyping, and production-ready designs across releases
• Define design principles and interaction patterns for emerging multimodal UX paradigms, including AI-assisted workflows
• Integrate with and contribute to our design system — components, patterns, and guidelines that are tailored to AI/ML tooling and can scale across AI Lab
• Build strong networks with subject matter experts and cross-functional teams to align on design priorities and accelerate learning and change management
• Ensure solutions are developed with a strong focus on quality, cybersecurity, privacy, compliance, and responsible AI.
• Stay current on trends across AI, multimodal data platforms, computer vision, digital surgery, and sensor-enabled intelligence, and incorporate insights into the product design

Design Leader, Polyphonic AI Lab

Customer Success Manager

• Lead digital customer experience (CX) strategy and execution for US Customer Service related to CRM and Telephony platforms.
• Oversee performance, adoption, and optimization of the CRM and Telephony platforms.
• Drive governance, enhancements, and user experience improvements in partnership with IT and business stakeholders.
• Develop and analyze customer insights and performance metrics to identify trends, risks, and improvement opportunities.
• Partner with Customer Service, Sales, Finance, Supply Chain, and Global Services teams to align digital CX solutions with business needs.
• Lead continuous improvement initiatives to increase digital adoption, reduce manual effort, and improve service outcomes.
• Ensure compliance with internal controls, data governance standards, and applicable policies.
• Support roadmap development, prioritization, and implementation of digital CX capabilities.
• Prepare and deliver insights, recommendations, and performance updates to leadership.

Manager, Digital CX CRM/Telephony

Data Analyst

• Oversee project intake and demand, ensuring a steady pipeline of data and analytics projects.
• Ensure timely project execution by predicting and planning around roadblocks.
• Lead Data Analytics, Readiness, and Performance Insights teams (in-house and consultants), growing output and minimizing idle time.
• Handle project budget, ensuring fair pricing and accurate billing.
• Ensure client satisfaction.
• Optimize project cost and increase value by balancing internal and external resources.
• Evaluate project performance 6 months and 1 year after delivery, flagging underutilized projects.
• Find opportunities for data hacks, automation, and process streamlining to reduce delivery time.
• Manage consultant relationships including coordinating SOW terms, raising purchase orders, monitoring time sheets and aligning invoice amounts.
• Champion AI driven analytics and digital solutions.
• Lead on prompt engineering and agent creation.
• Develop hands-on knowledge of new tools like Dataverse, Microsoft Fabric, QuickBase, etc.
• Train the team on deploying next-gen tools and enhancing project management and interpersonal skills.
• Drive cross-functional collaboration to elevate data management and process insights.
• Support the D&DA director in promoting services and identifying new partners within the supply chain.
• Lead in developing presentations and marketing materials for the team.
• Develop scalable digital products that optimize costs, processes, or cash flows.
• Collaborate with data teams to ensure relevant data is ingested and curated before projects commence.
• Remove data access roadblocks through collaboration with technology partners.

Manager, Global Supply Chain Services – Digital and Data Analytics

Software Engineer

• Leads team in translating manufacturing process requirements into scalable, robust technology solutions and provides oversight to innovation stage-gate process, ensuring alignment from concept through deployment.
• Develops and deploys equipment design standards and equipment introduction norms, establishing prerequisites for capital investment approval.
• Manages relationships with key equipment suppliers and defines global purchasing standards to drive consistency, quality, and cost efficiency.
• Serves as global machine safety champion, ensuring compliance and continuous improvement across sites.
• Coaches team in development of technical performance metrics and dashboards (yield, process capability, cycle time, OEE, etc.) for assigned technology platforms.
• Participates in WCH business planning cycle and contributes to long range investment plan.
• Reviews and approves design packages, validation documents (IQ/OQ/PQ), purchase orders, CAPA records, and other business documentation.
• Provides oversight to global digital and automation strategy.

Senior Manager, Technology Engineering

Account Manager

• Represent the organization by interacting with established customers and developing new prospects
• Understand customer’s strategic priorities and needs while demonstrating the ability to gain an order
• Demonstrate knowledge of organization's products and services while maintaining relations with identified customers
• Complete and execute pre-call plans for all accounts to influence customers' behavior

Territory Account Manager – Vision

Account Executive

• Identify and qualify prospective surgeons and accounts
• Develop and implement account or surgeon-specific plans and selling strategies
• Gain access to the right surgeons and buyer points within an account
• Maintain appropriate surgeon/resident contact with all prospects or newly converted customers
• Drive product sales for all assigned products within an assigned territory
• Educate Surgeons, OR and Central Supply Personnel through in-services and workshops

Sales Consultant – Orthopaedics

• Provide subject‑matter support to business users, Privacy Stewards, and project teams as they complete PFDS‑required activities.
• Guide stakeholders through privacy workflows, tools, and documentation requirements across assigned functional areas.
• Troubleshoot process, access, and system issues; escalate complex matters to regional or global privacy leadership as needed.
• Ensure consistent interpretation and application of privacy policies, controls, and regulatory expectations.
• Serve as an escalation point for questions or challenges raised by regional privacy leads, business teams, or partners.
• Partner with MT Region Privacy Directors to support regional consistency and resolve cross‑functional challenges.
• Collect user insights, pain points, and recurring issues based on frontline support interactions.
• Develop or refine job aids, FAQs, guidance materials, and training content to support business adoption.
• Support the business in meeting regulatory and internal privacy obligations across PFDS activities.

Manager, MT Privacy Support Services

Director

• Collaborate with the IM R&D Business and J&J Technology partners to develop, refine, and execute a technology vision and strategy that aligns with the overall program objectives.
• Understand and leverage emerging generative AI technologies to support submission acceleration and regulatory strategy.
• Design and implement AI technologies that streamline regulatory document workflows and health authority query response generation.
• Lead the creation of AI-ready data packages for downstream tools and applications.
• Support the adoption of new technologies among global regulatory teams to drive productivity.
• Lead the design, engineering, and operationalization of advanced AI products and solutions, ensuring scalable and seamless integration across the organization.
• Collaborate with Enterprise AI Technology Teams to drive capability requirements, governance alignment, system maturity and benchmarking.
• Establish and maintain strong relationships with internal and external stakeholders, including external vendors & partners.
• Implement and evolve AI governance practices and policies, ensuring compliance with regulatory and ethical standards.
• Preparing executive-ready status, dashboards, investment cases, CARs, and leadership presentations; ensuring clear storytelling of value, risks, and decisions.
• Manage project portfolios and budgets, oversee resource allocation, and establish transparent evaluation and management practices to track business value and ROI.
• Co-Lead the decision-making process for AI architecture, platform selection, and build/buy/blend strategies in collaboration with the business leaders.
• Support the development and implementation of responsible AI practices, ensuring data privacy, model explainability, fairness, and ethical use of AI technologies.
• Mentor and lead multidisciplinary AI and technology product teams, fostering a culture of innovation, agility, and continuous improvement.

Director, Technology Product Group Leader – Submission Excellence

• Oversee service delivery, portfolio management, incident and problem management, compliance, knowledge management, and continuous improvement.
• Own the service level management lifecycle, including SLAs/OLAs, performance monitoring, reporting, service reviews, stakeholder engagement, compliance, data governance, and continuous improvement.
• Optimize the SAP portfolio, maintain CMDB accuracy, and partner with application development and infrastructure teams on lifecycle, impact, and cost assessments.
• Lead rapid incident resolution, major incident communications, root cause analysis, prioritization, and sustainable fixes to prevent recurrence.
• Champion knowledge management and KCS practices, ensuring knowledge assets are created, maintained, and shared effectively.
• Use KPIs and customer feedback to improve service delivery, automation, self-service, and operational processes.
• Collaborate with ongoing transformational programs across the J&J supply chain.

SAP IT Application Liability and Service Manager

Therapist

• Shape the safety strategy and risk management for multiple cellular therapy products
• Partner closely with various leadership roles for proactive assessments of safety data
• Provide oversight and leadership to Medical Safety Officers
• Ensure consistency of medical safety-related processes and implement needed process improvements
• Serve as Safety Representative on relevant committees
• Support regulatory inspection readiness and develop or revise SOPs
• Create a diverse workforce by promoting inclusion