Jones Lang LaSalle Americas, Inc.

Engineer

• Provide reliable, timely, and efficient support to our Commissioning & Building Analytics (CBA) team while working with a diverse group of internal and external stakeholders at all levels of the organization
• Monitor, review, and execute all facets of commissioning-related projects by providing exceptional technical and field activities
• Liaise with team members, outside consultants, and contractors to assist in leading cross-functional teams on various projects
• Develop strong Commissioning Plans and Commissioning Specifications while jointly managing commissioning projects and developing activity schedules
• Conduct comprehensive field-based commissioning activities including site visits, development and approval of start-up and test forms, and managing execution of Functional Test scripts
• Perform Commissioning Design Drawing & Specification Reviews as well as Submittal (shop drawing) reviews
• Chair Commissioning Meetings while using calibrated testing equipment in the commissioning process
• Test mechanical and HVAC&R systems, building management & automation systems, plumbing equipment, lighting controls systems, and normal/emergency power systems
• Develop, track, and resolve issues using an Issues Log while developing and executing seasonal/performance tests

Commissioning Project Engineer

Director

• Own occupier revenue growth targets and the multi-year revenue plan for JLL Industrial
• Drive net-new client acquisition in partnership with business development partners
• Lead all significant tenant rep pitches and represent JLL Industrial
• Develop strategies to target new occupier business with Integrated Portfolio Services
• Champion industrial training and platform technology adoption
• Provide strategic support to JLL Industrial’s priority industry verticals
• Co-Chair the Occupier Steering Committee
• Approve vertical-specific growth strategies and pursuit priorities
• Represent JLL at all major industry conferences
• Oversee data and tracking of industrial pursuits via dashboards
• Sponsor talent development, succession planning, and DEI priorities across the occupier organization

Managing Director, Occupier Services, Industrial

Technician

• Support operation, inspection, and maintenance processes to mechanical, electrical, plumbing and kitchen equipment and systems in assigned facilities.
• Assist Mobile Engineers (HVAC/R) and Control Systems Technicians in maintenance and repair efforts, as well as independently performing defined tasks.
• Assist the operations team in the maintenance and repair of building and equipment
• General interior maintenance – HVAC/R coil cleaning, evaporator coil cleaning, kitchen equipment maintenance (meat grinder, cuber, meat saw, slicers, etc.).
• Minor plumbing repairs
• Maintain lighting system bulbs and ballasts
• Complete special tasks that include but are not limited to; painting, locksmith work, tenant services requests, and general maintenance as assigned.
• Comply with all safety procedures, maintaining good housekeeping and safety of work areas.
• Recognize danger and safety hazards and propose methods to eliminate them.
• Participate in ongoing technical, safety, and operational process training programs
• Document work performance and materials procurement as directed.

Maintenance Technician

Manager

• Single point of contact for daily FM operations and management of a site or multi-sites
• Collaborate with supply chain team on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level
• Responsible to represent JLL and portray partnership management in the areas of service, performance, compliance, ethics, people and relationship management for the assigned sites
• Maintain regular contact with HR for people management, Learning & Development programs and leave planning
• Establish annual budget and track expenses against it periodically as specified by Client process

Facilities Manager

• Lead the development and implementation of infrastructure and mission critical project management platform, ensuring it aligns with business objectives and meets client requirements
• Collaborate with various stakeholders, including facilities management and mission critical clients, construction project teams, architects, engineers, general contractors, and IT teams, to gather requirements and design effective solutions
• Oversee the platform's functionality for tracking construction schedules, budgets, permits, change orders, and quality control specific to office space projects
• Lead a team of construction project managers specializing in infrastructure and mission critical projects, assigning projects, providing guidance on construction best practices, and ensuring successful execution of office build-outs and renovations
• Ensure platform supports comprehensive infrastructure and mission critical construction project lifecycle management including pre-construction planning, design coordination, construction administration, and post-occupancy services
• Continuously improve the construction platform by identifying enhancements in construction workflows, evaluating new construction technologies, and implementing best practices for office space delivery

Infrastructure Projects Director

Project Manager

• Delivering exceptional project management services
• Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution
• Collaborating with internal teams and external stakeholders to ensure project success
• Ensuring projects are completed on time, within budget, and meet quality standards
• Providing leadership and guidance to project teams, empowering them to thrive and excel
• Building and maintaining relationships with clients, understanding their goals and objectives
• Championing JLL's values and culture of collaboration, inclusivity, and belonging

Senior Project Manager

Data Specialist

• Performs information gathering for data analytics
• Conducts walk-through surveys to assess condition of Property development
• Safely access roofs when part of work scope
• Takes photographs of representative systems and conditions
• Logs information into a client database
• Must adhere to client site visit protocols
• Problem solves and uses critical thinking skills

Data Collection Specialist II

Product Specialist

• Serves as a primary point of contact for user support across supported products; manages investigations and back-end hand-offs to deliver one seamless resolution experience
• Performs defect reproduction and root cause analysis across product and AI-specific failure modes including response degradation and retrieval failures; escalates with documented reproduction steps and interaction logs
• Understands and executes outage protocols; monitors integration touchpoints and escalates unexpected system behaviors following established protocols
• Delivers against support SLAs (CSAT, escalation rate, NPS) while owning AI output quality through knowledge management coverage and response accuracy standards
• Orchestrates AI-powered workflows across supported products to accelerate case diagnosis, response drafting, and documentation
• Builds agentic support agents and AI-powered automations; maintains a living prompt library and supports users configuring citizen AI workflows
• Participates in UAT cycles with a focus on real-world usability, edge cases, and AI interaction quality
• Acts as a frontline champion for AI adoption, supporting engagement communities to drive real value across Leasing
• Owns AI output quality within their product scope — maintaining knowledge management content to AI-ready standards, auditing AI-generated responses against source content, and remediating gaps through structured content updates
• Builds and maintains product playbooks, user guides, and self-service resources; keeps documentation current as products and tooling evolve
• Maintains in-depth product expertise across common cases, support workflows, core functionality, product roadmap, release cycles, and outage protocols
• Translates user feedback and support patterns into enhancement requests and defect reports for Product and Engineering teams — recognizing what generates tickets, not just closing them
• Recommends updates to support best practices to enable continuous improvement, user experience consistency, and accuracy in capturing relevant business data
• Supports custom reporting and data verification for ad hoc stakeholder requests

• Lead Delivery and Run support RPA teams
• Be a subject matter expert in Automation — primarily RPA technologies, but also other low code/no code technologies, Gen AI-enabled automation, and Agentic AI — from a design/delivery/maintenance perspective
• Be accountable for overseeing the development of RPA, Gen AI, and Agentic AI solutions (including building internal capability and/or partnering with a vendor to bring on board best-in-class automation/RPA/agentic build capability) in JBS
• Be the technical lead for the Automation Anywhere platform end to end — covering both classic RPA (A360 Control Room, bot development) and Agentic Process Automation (APA), architecting and overseeing solutions built with AI Agent Studio, Automator AI, and universal/cross-system orchestration
• Support the identification of the over-arching framework to deliver RPA, Gen AI, and agentic solutions from inception to maintenance and ongoing monitoring of digital worker/agent performance
• Work closely with technology to embed a holistic Automation SDLC — extended to cover prompt engineering, agent design, and AI governance — that integrates and operates effectively with technology infrastructure requirements
• Build and maintain effective communications with key stakeholders, cross functional leaders and project team members
• Lead project teams in support of different project workstreams, and manage overall project activities, plans, documentation and schedules associated with deliverables and milestones
• Be accountable for delivering agreed internal client benefits
• Coach and guide project team members where necessary
• Drive a culture of process re-engineering into automation, Gen AI, and agentic solution design
• Model and develop robotic process, Gen AI-enabled, and agentic solutions to reduce manual processes and improve employee productivity
• Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation
• Own AI agent evaluation and governance practices — assessing agent behavior, tool use, and outcomes at design time and runtime, and testing/simulating workflows against real-world scenarios, exceptions, and edge cases before and after production deployment
• Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability
• Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe, monitor and report on actual savings achieved from the key projects and validate benefit with visible financial or capacity impact, manage close timelines and communicate on a timely basis if deadlines slip, interact with the Business teams and internal stakeholders to resolve issues, manage multiple stakeholders and be responsible for supporting the metrics reporting for the relevant process

Senior Manager, Intelligent Automation

Research Analyst

• Support the US Sales Enablement team
• Create detailed/short client reports and relevant prospect client list
• Act as a point of contact for research support
• Guide team on aspects such as scoping, timelines, and content
• Maintain the Intelligence Hub to ensure materials are easily accessible

Research Specialist

• Independently own the full lifecycle of business process automations
• Build traditional UDA solutions
• Design and build autonomous or semi-autonomous agents
• Translate business problems into scalable technical solutions

Manager, Intelligent Automation

• Technical support & coordination: You will work hand in hand with our FM technician and support a variety of tasks — from furniture assembly and obtaining supplier quotes to preparing Permit-to-Work (PTW) documentation.
• Mailroom & logistics: You coordinate shipments and deliveries, ensure smooth mailroom operations and keep track of incoming and outgoing items.
• Administrative tasks: You handle general office duties, create Excel lists, prepare PowerPoint presentations and support the team with your organizational skills.

Facilities Technician

Architect

• Prepare potential analyses for securing development rights as well as usage and revitalization concepts
• Support and shape projects from the initiation phase
• Independently manage new-build and refurbishment projects in the use categories office, hotel, residential and/or industrial
• Lead project phases (planning, procurement, execution and handover) as project controller and owner’s representative
• Monitor cost and schedule targets and ensure the required quality standards
• Maintain relationships with investors, property owners and occupiers

Senior Architect, Project Developer

• Lead and manage complex fit-out and refurbishment projects, with a particular focus on tenant fit-outs for modern workplaces
• Full project responsibility across all phases — from the initial concept through to handover to the end user
• Acquire projects from the existing JLL network and through independent market activities, in close coordination with the Head of Project & Development Services, Region West
• Advise predominantly international clients on technical, structural, and regulatory/permit-related matters
• Support clients in decisions regarding finishes, workplace concepts, processes, and technical equipment
• Direct and coordinate external project stakeholders (architects, specialist consultants, contractors)
• Ensure cost, schedule, and quality targets are met, and perform active risk management
• Continuously develop internal processes, standards, and tools for fit-out project management

Director Fit-out – Project & Development Services

• Perform preventive maintenance and emergency repair services on commercial HVAC systems, including packaged units, air handlers, chillers, boilers, and associated equipment
• Maintain, operate, and troubleshoot electrical distribution systems, plumbing systems, building automation controls, and fire/life safety systems
• Execute assigned work orders using CMMS technology with minimal supervision
• Conduct facility inspections and due diligence assessments, reporting conditions that impact client operations
• Travel to multiple client locations within assigned geographic territory using company vehicle
• Plan and prioritize work assignments independently across multiple sites
• Identify and recommend energy savings opportunities through system optimization
• Maintain professional client relationships and communicate effectively with property management teams
• Perform building envelope maintenance, interior/exterior repairs
• Operate and maintain production equipment as it pertains to assigned facilities
• Study and maintain proficiency with various building systems, equipment, and emerging technologies
• Respond to on-call duties and overtime requirements as business needs dictate