Jones Lang LaSalle Americas, Inc.

General

• Will be required to work in a critical environment
• Assist Operations Manager as needed including building inspections, procuring bids, managing staff, building operations and projects
• Continual reduction for items found by ownership during walk throughs (Snag/Action List)
• Timely completion of assigned work orders
• Walk-through building spaces regularly to check for temperature irregularities
• Patrol building exteriors for garbage, sweep lots and walks as needed
• Meet with contractors as necessary, monitor work
• Assist in roof maintenance repair work as needed
• Touch up painting and drywall patching as needed
• Monitor utility usage and be responsible for building energy management and preventive maintenance
• Report any facility problems to immediate supervisor

Data Center Technician

Engineering Manager

• Lead and support the engineering staff to develop a high performing team
• Support building operations through a highly integrated facilities management and engineering team to assure high infrastructure availability and client satisfaction
• Develop and maintain a strategic plan for the engineering team, in support of JLL and client objectives, with a focus on innovation and best practices and create standard work for all engineering activities
• Ensure consistent maintenance management practices across the account’s portfolio and ensure achievement of Key Performance Indicators in alignment with MSA
• Manage the on account service center, security, data management and EHS managers and teams
• Actively manage direct reports to ensure the account meets or exceeds all contractual KPI’s for engineering, service center, security, data management and EHS and the firm earns all incentive fees with those services.
• Lead Strategy on Asset Management Program
• Lead Strategy on Technical Maintenance Program
• Identify risks to client facilities and eliminate downtime
• Implementation and management of the computerized maintenance management systems in accordance with JLL and client expectations.
• Responsible for the JLL Engineering Services JLL Client Assurance Program
• Work with HSSE Director on compliance with and reporting of applicable environmental health and safety programs
• Implement JLL's technical training programs based on needs gathered through skills assessments and safety requirements
• Administer technical skills assessments and technical training program of facility engineering personnel
• Ensure the account’s Sustainable Operations (Portfolio Energy & Sustainability Manager) develops and implement the contractual energy management program for the client account, including efficiency guidelines, energy audits, and internal/external benchmarking and when necessary, engage utility providers and manage utilities relationship
• Gather and publish energy management best practices and innovations
• Develop and implement standard processes for reporting energy, gas, water, and sewer consumption
• Assist Strategic Sourcing in bidding, negotiations and administration of regional or national contracts for technical products or services

Robotics

• The Director, AI-Enabled Workplace Process Automation is responsible for designing, building, and deploying AI-powered automation systems.
• This role eliminates manual tasks and processes that limit transformation velocity.
• Develop autonomous workflows and agents for recurring operational tasks.
• Partner with JLLT to build and maintain multi-agent orchestration systems for complex workflows.
• Own the quality, reliability, and governance of all AI automation systems.

Director – AI-Enabled Workplace Process Automation

Human Resources

• Assess and help resolve employee issues while providing recommendations to mitigate risk
• Address gaps in perception, understanding, or performance expectations between employees and management
• Recommend solutions that align with JLL's commitment to fair and equitable treatment
• Actively promote collaboration and help all business lines and HR Centers of Excellence
• Contribute to the creation of training programs, tools, templates, processes, reference materials
• Report directly to the US Head of Employee Relations
• Provide guidance and support to the performance team and HR colleagues
• Partner with the ER Lead to oversee and advise on workforce reduction initiatives
• Conduct investigations of potential employment law violations
• Independently resolve complex ER cases by gathering and analyzing relevant information
• Consult, guide, coach, and advise senior executives, HR Business Partners, and HR Leadership

Employee Relations Consultant

• Partner closely with Account Leadership and the client to understand strategic objectives and priorities for Guest & Employee Experience Services across the account.
• Develop comprehensive business plans that enhance employee engagement, increase productivity, reduce costs, mitigate risks, and create measurable value for both the client and JLL.
• Manage operational implementation of experience-focused hospitality services, developing innovative programs, tools, and processes while seamlessly integrating underlying service components.
• Establish and maintain sound management frameworks for appropriate staffing levels in accordance with client service level agreements and operational requirements.
• Develop and implement guest experience and employee experience training plans that enable exceptional service delivery globally across the account.
• Monitor and manage third-party vendor performance related to soft services and hospitality delivery, ensuring consistent quality standards.
• Proactively identify and escalate risks and issues at the account level, including audit findings, client feedback, vendor service matters, information security concerns, and impacts to account KPIs.

Senior Director – Guest & Employee Experience Services

Operations

• Provide leadership, expertise, and direction for IWTP plant operations; supervise staff performing general operations activities and handling customer issues or complaints; prioritize tasks, schedule and assign maintenance requests, ensure work completion on schedule, and establish clear performance expectations
• Collect, report, and track environmental monitoring at relevant locations; complete and maintain facility operating records; conduct storm water compliance inspections, sampling, reporting, and training in accordance with State Pollutant Discharge Elimination System (SPEDES) Permit, Storm Water Pollution Prevention Plans (SWPPP), and Industrial Storm Water General Permit (ISWGP) provisions
• Hire, train, deliver performance evaluations, and enforce discipline; verify and approve time; manage equipment, tools, chemicals, and technology; perform supervisory tasks for department personnel
• Participate in development and implementation of long-range plans, programs, and schedules; develop and implement budget and resource allocation; determine goals and objectives requiring emphasis; coordinate accurate management and oversight of all waste water treatment operations to ensure consistent and safe services
• Identify, troubleshoot, and address issues with treatment, production, and delivery methods, equipment, and facilities; evaluate maintenance and treatment standards; troubleshoot equipment failures; perform audits and provide technical and mechanical direction
• Plan, control, supervise, and coordinate activities and evaluate work completion; participate in and conduct staff meetings to ensure equipment availability, reliability, and capacity in support of waste water and non-contact cooling water treatment activities
• Monitor and oversee IWTP performance to ensure compliance with local, state, and federal regulations; supervise chemical use and application; oversee laboratory analysis on plant samples; file necessary paperwork; optimize services and maintenance activities
• Identify and implement methods to improve production and effectiveness

Environmental Operations Lead – Industrial Wastewater Treatment

• Lead employee relations strategy across the United States while bridging gaps between employees and management
• Anticipate challenges, mitigate risks, and ensure fair, equitable treatment aligned with JLL's values
• Shape ER strategy, build a high-performing team, and partner across HR functions
• Guide leaders through high-risk cases, investigations, litigation risk, organizational transitions, and labor relations matters
• Partner with legal and compliance teams to maintain best practices
• Lead data-driven decisions, conduct audits, evaluate emerging risks, and prepare for legislative changes
• Serve as the escalation point for complex employee matters
• Coach HR partners and business leaders on ER best practices
• Lead process improvements and programs that enhance employee experience

Head of Employee Relations

Project Manager

• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions
• Build and maintain rapport with client representatives
• Coordinate necessary due diligence efforts on behalf of the internal team
• Develop a detailed project budget based on historical and market data
• Guide the client and team through the design implementation process
• Develop and maintain Master Project Schedules
• Prepare various RFP’s needed for vendor and contractor services
• Facilitate initiation of all critical project meetings
• Manage project performance against schedules
• Identify, manage, and mitigate areas of concern regarding potential liabilities and risk
• Contribute to refining best practices of standards of excellence for the business unit
• Assist in training and developing JLL team members

Senior Construction Project Manager

Financial Planning and Analysis

• Serve as the primary financial advisor and strategic partner to Account Leadership, leading monthly financial meetings with comprehensive P&L reviews that compare actual results to Plan and prior year performance
• Own the creation of budget and rolling forecasts with focus on efficiency and improved pipeline visibility, while producing accurate monthly financial statements with detailed variance analysis
• Maintain accurate pipeline management by obtaining and validating P&L transaction details in partnership with service line teams, ensuring compliance and proper accounting
• Manage Accounts Receivable objectives to reduce DSO and overdue AR, review accounts payable vouchers for accuracy and compliance, complete balance sheet reviews, and coordinate timely monthly financial statement packages with the broader finance team
• Execute monthly and quarterly close processes in accordance with GAAP and JLL accounting standards, including variance analysis, financial reporting, labor reconciliation, and revenue recognition
• Contribute to identification and delivery of high-value AI use cases, and collaborate with team members to develop efficient processes including automation and simplification of workflows
• Deliver ad hoc reporting and special projects as required centered around area of responsibility (JLL P&L, AR, T&E)
• Support P&L intercompany & cost allocations, manage and train account team members on Time and Expense procedures, approve JLL invoices and team expense claims, and manage Statement of Work (SOW) billing/payment process
• Mentor and develop finance team members through goal setting, performance reviews, career development planning, and succession planning to build a high-performing organization

Finance Manager

• Lead small to medium-scale projects ($250K–$1M) independently from initiation through closeout, managing scope, schedule, budget, quality, and client satisfaction; support senior project managers on larger regional projects and shadow senior leaders to learn complexities of major initiatives
• Develop project charters, schedules, and work breakdown structures; manage critical path, conduct regular site visits to monitor progress/quality/safety, and deliver formal closeout packages including as-builts, O&M manuals, and warranties
• Procure and manage general contractors, subcontractors, and vendors through competitive bidding; negotiate contracts within authority limits, manage performance and site logistics, and maintain vendor performance databases
• Chair project meetings (kickoffs, weekly OACs, closeouts); prepare agendas, facilitate discussions, drive action item resolution, and manage change orders with stakeholder communication and approval
• Develop and manage project budgets with real-time cost monitoring; process purchase orders and invoices through JLL/client systems; prepare monthly financial reports, forecasts, and variance analyses; manage contingencies and recommend budget adjustments
• Serve as primary client contact for assigned projects; build relationships through proactive communication; deliver status reports and presentations; anticipate needs and provide solutions while upholding JLL service standards
• Maintain organized project files (contracts, drawings, RFIs, submittals, permits, inspections, closeout documentation); manage document distribution and tracking logs; ensure compliance with JLL standards, client requirements, and regulatory codes
• Own defined phases or work packages within larger complex projects; participate in design reviews, value engineering, and constructability assessments; support capital planning materials and strategic portfolio assessments
• Participate in structured coaching sessions with senior project managers to review lessons learned and identify growth areas; proactively seek exposure to complex project types and delivery methods; apply learnings to advance toward senior responsibilities and mentor junior team members

Construction Project Manager

Procurement

• Provide support of Integrated Facilities clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies.
• Ensure required due diligence completed for supplier on-boarding, including Corrigo administration.
• Administer and maintain contract and supplier files to ensure compliance with Jones Lang LaSalle and client requirements.
• Manage incoming/outgoing transitions plans for service providers, communicating any contract changes.
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standards.

Sourcing Coordinator

• Lead small to medium-scale projects ($250K–$1M) independently from initiation through closeout, managing scope, schedule, budget, quality, and client satisfaction
• Support senior project managers on larger regional projects and shadow senior leaders to learn complexities of major initiatives
• Develop project charters, schedules, and work breakdown structures; manage critical path, conduct regular site visits to monitor progress/quality/safety, and deliver formal closeout packages including as-builts, O&M manuals, and warranties
• Procure and manage general contractors, subcontractors, and vendors through competitive bidding; negotiate contracts within authority limits
• Chair project meetings; prepare agendas, facilitate discussions, drive action item resolution, and manage change orders
• Develop and manage project budgets with real-time cost monitoring; process purchase orders and invoices through JLL/client systems
• Serve as primary client contact for assigned projects; build relationships through proactive communication; deliver status reports and presentations