Jones Lang LaSalle Americas, Inc.

Business Operations

• Coordinate and execute internal client moves and relocations by organizing logistics, physically relocating furniture and equipment, and ensuring smooth transitions with minimal operational disruption
• Provide comprehensive operational and logistical support for internal events including coordinating building access, managing setup and breakdown activities, liaising with vendors, and preparing event spaces
• Support the facilities team with various operational responsibilities including conducting building inspections, assisting with basic maintenance tasks, and maintaining common area standards
• Serve as a responsive point of contact for building occupants by addressing service requests and inquiries with professionalism and timely follow-through
• Coordinate and track work orders from initiation through completion, ensuring quality service delivery and proper documentation
• Manage vendor access and coordinate contractor activities while ensuring all work complies with safety protocols and building standards
• Maintain accurate operational records and documentation including move schedules, event logistics plans, incident reports, and building activity logs

Business Operations Coordinator

Operations

• Monitor facility conditions and coordinate maintenance activities to ensure optimal performance
• Plan and oversee maintenance work with technical accountability, conducting job walks and evaluating quality
• Escort and manage vendor relationships, ensuring quality standards through technical evaluation and performance oversight
• Support property managers with routine operations, procurement activities, and special event coordination
• Schedule and coordinate maintenance activities across the site to minimize operational disruption
• Interface professionally with clients, visitors, and guests while directing service providers
• Maintain facility management documentation and create customized administrative reports in Excel
• Provide facility-specific support to project management teams and assist with tactical planning

Facilities Operations Coordinator

Engineer

• Provide operational leadership for the engineering team
• Ensure machinery and systems operate safely, efficiently, and cost-effectively
• Achieve 100% uptime through reliability-based maintenance practices
• Implement equipment inspection and monitoring programs
• Define maintenance best practices
• Continuously evaluate operations to enhance effectiveness and maximize performance
• Supervise engineers and maintenance staff
• Manage contractor activities
• Ensure regulatory compliance
• Maintain all infrastructure documentation

Chief Building Engineer

Director

• Delivering exceptional project management services
• Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution
• Collaborating with internal teams and external stakeholders to ensure project success
• Ensuring projects are completed on time, within budget, and meet quality standards
• Providing leadership and guidance to project teams, empowering them to thrive and excel
• Building and maintaining relationships with clients, understanding their goals and objectives
• Championing JLL's values and culture of collaboration, inclusivity, and belonging

Director – PDS Projects

Manager

• Provide senior oversight across assigned sites, partnering with local Facility Managers and site teams to ensure operational priorities, service delivery, stakeholder communication, and vendor performance remain aligned with account expectations
• Provide guidance to Facility Managers, Assistant Facility Managers, coordinators, vendors, and site support teams
• Monitor facilities operations across assigned sites, including building operations, maintenance coordination, janitorial, workplace support, vendor services, and customer-facing facilities support
• Review CMMS activity, aging tickets, preventive maintenance completion, repeat issues, and service trends
• Oversee vendor performance, scope execution, proposal review, corrective actions, and service quality
• Support local site leaders in communicating service impacts, escalations, planned work, incidents, risks, and business impacts to client stakeholders and internal account partners
• Support safety compliance, audit readiness, incident response, corrective action tracking, business continuity planning, invoice review, budget tracking, cost control, and savings identification

Senior Facilities Manager

• Manage BAU renewals, renegotiations, acquisitions, and divestments
• Deliver optimum results in all leasing negotiations
• Complete 35-40 transactions per annum
• Oversee all in-flight transactions from critical dates through to executed documentation
• Assess market evidence, prepare business cases, and advise the client
• Build and maintain strong relationships with stakeholders
• Champion the use of TM Essentials and other technology platforms
• Proactively identify opportunities to streamline processes

Transaction Manager – Acquisitions & Divestments

Product Manager

• Own and prioritize the LEAP product roadmap and backlog in partnership with operations leadership, JBS (JLL Business Services), and business line stakeholders
• Drive platform adoption across business lines by identifying barriers, aligning stakeholders, and building the business case for migration onto the common platform
• Partner with data science and engineering teams to improve AI abstraction accuracy (targeting >85% first-pass yield), define model performance requirements, and validate outputs
• Translate complex lease abstraction and data management workflows into clear product requirements, user stories, and acceptance criteria
• Establish and monitor KPIs including adoption rates, average handling time (AHT), abstraction accuracy, and downstream data quality metrics
• Lead stakeholder engagements with operations leaders to align on transformation milestones, capacity planning, and optimization priorities
• Collaborate with the Enterprise Data Platform team to ensure LEAP outputs align with JLL’s enterprise data strategy and downstream consumption requirements
• Drive change management efforts to support onboarding of new business lines and ensure smooth transitions from siloed abstraction workflows to the centralized platform
• Leverage Agile methodologies to deliver incremental value, running sprint planning, backlog grooming, and retrospectives with cross-functional teams
• Prepare progress reports for senior leadership on adoption milestones, efficiency gains, and platform performance

Senior Product Manager

Systems Engineer

• Conduct stakeholder discussions and workshops to gather and document business requirements
• Analyze lease abstraction workflows to identify inefficiencies
• Review platform performance data and user feedback
• Investigate and troubleshoot operational issues
• Facilitate sessions between business units, technical teams, and vendors
• Create detailed requirement specifications, user stories, and acceptance criteria
• Validate that implemented features meet business requirements
• Develop process documentation, standard operating procedures, and workflow diagrams
• Generate reports and dashboards analyzing process performance metrics
• Support change management efforts by creating training materials
• Monitor compliance with governance standards
• Participate in Agile ceremonies including sprint planning

Senior Business Systems Analyst

Designer

• Erarbeitung von Arbeitsplatz- und Designkonzepten und Belegungsplanungen
• Entwurfsplanung und Entwicklung von Leitbilder
• Erarbeitung und Prüfung der Machbarkeit von Planungsanforderungen
• Bereichsübergreifende Zusammenarbeit mit Kollegen (besonders mit Workplace Strategy)
• Einschulung und Anweisung von Junior Designers
• Teilnahme, Moderation und Erstellung von Pitchpräsentationen
• Eigenständige Betreuung von Kunden und Projekte auf Englisch und Deutsch

Senior Designer – Innenarchitektur

• To proactively deliver the engineering tasks received, including maintenance and service visits to food factory’s, RDC, warehouses on a variety of equipment, These will include; Recip, Scroll, Screw compressor packs including Ammonia, Co2 & HFC/HFO Installations
• Carrying out service and reactive breakdown cover in normal working hours, along with supporting out of hours works by being part of a standby rota.
• Observes internal and client support functions to meet the requirements and objectives of our customers and our business
• Ensures that the engineering tasks received are supported with the appropriate commercial awareness and business system compliance at all times
• Responsible for the quality of each individual engineering task received in support of contract responsibilities, by ensuring all practices are followed at all times
• Participants conform to all industry best practice and legislative guidelines

Industrial Refrigeration Engineer

Engineering Manager

• Achieving 100% uptime of critical engineering assets across JLL-managed portfolio in the UK and Europe
• Act as the Authorising Engineer (AE) across UK & Europe for all critical systems
• Managing technical performance, service delivery, and operation for critical infrastructure assets & systems
• Responsible for site audits, integrated system testing, training, and ensuring compliance
• Liaison and management of sub-contractors for critical systems across multiple sites
• Review service reports, ensure purchase management codes are raised, and works completed within SLA
• Conduct regular site visits across UK and European locations
• Provide technical guidance and support for sub-contractor management
• Ensure delivery of critical and life safety engineering maintenance, repairs, and corrective actions within KPIs
• Maintain sufficient critical spare parts inventory strategies across the region
• Provide technical mentorship and guidance to site-based engineering teams
• Review and approve method statements, risk assessments, and documentation

Regional Critical Engineering Manager

Database Administrator

• Administer the Corrigo CMMS platform to ensure optimal system performance, data integrity, and adherence to operational standards through configuration management, system audits, and database maintenance protocols
• Configure system settings including user access controls, property/asset hierarchies, work order scheduling processes, and system integrations to meet specific client requirements
• Partner with client teams as the primary CMMS technical advisor and subject matter expert, processing data requests efficiently while maintaining accurate time tracking for reimbursable services
• Develop reporting solutions and analytics that deliver performance insights, support account teams with complex data analysis, and maintain comprehensive database accuracy through regular validation
• Analyze client change requests, provide impact assessments to support decision-making, and deliver system training and knowledge transfer to maximize platform adoption
• Document and deploy configuration changes following change management protocols, explore innovative solutions within existing system capabilities, and implement process improvements based on industry best practices

• Develop a deep understanding of the facilities management and field service ecosystem, with a particular focus on the service provider segment.
• Continuously assess the competitive landscape, customer needs, and gaps in JLL's current CorrigoPro offering to identify and prioritize net-new revenue opportunities.
• Evaluate the role of AI and emerging technologies in delivering value to service providers and generating incremental revenue for CorrigoPro.
• Develop a partnership marketplace strategy enabling service providers to seamlessly connect with CorrigoPro through pre-built, certified connectors.
• Identify strategies to maximize revenue from existing programs, with a near-term emphasis on Corrigo Procure.
• Translate identified opportunities into rigorous business cases with clearly articulated ROI, market sizing, and financial projections.
• Present and advocate for strategies with senior and executive stakeholders, securing alignment and funding approvals.
• Build and maintain strong cross-functional relationships with Product, Sales, Finance, Marketing, and the CorrigoPro Business Operations team.
• Drive end-to-end execution of approved strategies — from concept through launch — maintaining accountability for timelines, milestones, and financial targets.
• Advocate for and guide Product Management teams where product changes or new capabilities are required to support growth strategies.
• Develop the business processes, operating models, and documentation needed to run programs in a repeatable, scalable way.
• Transition mature programs to appropriate operational teams (e.g., CorrigoPro Business Operations, Sales), maintaining quality and continuity while pivoting attention to the next growth initiative.
• Engage directly with CorrigoPro service providers for discovery, validation, and feedback — ensuring strategies are grounded in real customer insight.
• Serve as an internal subject matter expert on the service provider segment, championing the voice of the customer in cross-functional discussions.

Director, Business Operations

Program Manager

• Leading relationships for multiple strategic alliance clients, assisting them in developing real estate strategy linked to their business objectives
• Collaborating with clients on national and global large-scale and/or highly complex project portfolios to define program-specific goals
• Developing, managing, and implementing standardized processes, playbooks, tools, and resources to support client relationships and cross-functional partnerships
• Overseeing and providing consistent consolidated schedule, budget, risk, and opportunity reporting
• Developing and overseeing management routines to manage portfolio performance and performance metrics
• Identifying and proactively managing risks and issues that could impact projects across the portfolio; ensuring solutions are successfully implemented
• Continuously identifying and implementing process improvements to enhance complex project delivery and team efficiency
• Managing and allocating workloads among team members while fostering a collaborative and mentoring culture
• Executing project team strategies, supporting P&L strategies, and managing business development targets including expanding client relationships and identifying cross-selling opportunities

Program Manager, Small Projects

• Focus on management of team members, workflow and delivering superior client outcomes
• Originate select work, partnering with leadership to identify targets
• Only inspect properties for tier 1 clients
• Attend at least two local commercial real estate events per year
• Represent the JLL brand: optimism, intelligence and collaboration