Jones Lang LaSalle Americas, Inc.

Engineer

• Operates, inspects, and maintains all HVAC, refrigeration, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities
• Assures that equipment is being maintained in an energy efficient, safe manner
• Perform inspections and repairs to assigned property interior and exterior areas
• Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all HVAC/R systems
• Perform ongoing preventive and repair response work orders on facility mechanical, electrical and other installed systems
• Maintain, operate, and repair all HVAC/R systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds.

Mobile HVAC, Maintenance Engineer

Manager

• Lead and coordinate annual budgeting and periodic forecasting processes across functions/business lines
• Build robust financial models to support planning, resource allocation, and scenario analysis
• Monitor performance vs. plan, identify variances, and recommend corrective actions
• Own monthly and quarterly close coordination, including timelines and stakeholder communication
• Produce standardized reporting packages for senior leadership (CFO/CEO level)
• Lead development, standardization, and maintenance of global dashboards (by country, business line, client, etc.)
• Deliver actionable insights to support strategic decision-making and performance improvement
• Own BAU delivery for Reporting CoE with focus on timeliness and quality

Manager – Reporting COE

Project Manager

• Project Leadership - Lead end-to-end data center projects from design phase through commissioning, ensuring delivery of mission-critical infrastructure with 99.99%+ uptime requirements
• Technical Coordination - Coordinate complex MEP systems including redundant power distribution, precision cooling, fire suppression, and structured cabling infrastructure
• Stakeholder Management - Interface with data center operators, IT teams, facility managers, utility companies, and regulatory authorities throughout project lifecycle
• Critical Systems Oversight - Manage installation and testing of UPS systems, backup generators, switchgear, PDUs, CRAC units, and environmental monitoring systems
• Commissioning Leadership - Lead comprehensive commissioning activities including integrated systems testing, load testing, and failover procedures validation
• Schedule Management - Develop and maintain accelerated project schedules while coordinating long-lead equipment procurement and phased occupancy requirements
• Quality Assurance - Implement rigorous quality control processes for critical infrastructure including vibration control, EMI/RFI mitigation, and precision installation tolerances
• Risk Management - Identify and mitigate risks specific to data center operations including power reliability, cooling redundancy, and security requirements
• Budget Control - Manage project budgets typically ranging from $50M-$500M+ with focus on critical equipment procurement and specialty systems
• Regulatory Compliance - Ensure compliance with data center standards (TIA-942, Uptime Institute Tier classifications), building codes, and local utility requirements
• Vendor Coordination - Manage specialized data center equipment vendors, technology integrators, and mission-critical systems suppliers
• Testing Protocols - Oversee comprehensive testing including power quality analysis, thermal mapping, airflow verification, and disaster recovery simulation
• Change Management - Control scope changes while maintaining critical path schedules and ensuring minimal impact to operational systems
• Documentation Management - Maintain detailed as-built documentation, O&M manuals, warranty information, and compliance certificates

Project Manager – Data Centre

• Collaborate with multidisciplinary teams to design, develop, and implement electrical systems for newbuild data center projects, adhering to industry standards and best practices.
• Prepare electrical engineering specifications, technical drawings, and construction documents, including schematic diagrams, single-line diagrams, and equipment layouts.
• Evaluate and select electrical equipment and components, ensuring compatibility with project requirements and optimal performance.
• Conduct feasibility studies and cost analyses to assess the viability and efficiency of electrical systems, proposing improvements and upgrades when necessary.
• Provide technical support during the construction phase, reviewing contractor submittals, responding to RFIs, and conducting site visits to ensure compliance with design specifications and electrical codes.
• Perform electrical load calculations, power distribution analysis, and fault current calculations to ensure equipment sizing and system reliability.
• Collaborate with architects, mechanical engineers, and project managers to integrate electrical systems seamlessly into overall project plans.
• Participate in commissioning activities, performing electrical system tests, troubleshooting issues, and ensuring proper functionality and performance.
• Stay updated with industry trends, regulations, and emerging technologies related to electrical systems, and apply this knowledge to improve design and implementation processes.

Senior Electrical Construction Manager

• Leads the project Quality and Commissioning program requirements
• Holds the relevant stakeholders accountable for requirements per the GC’s QA/QC Plan, the CxA’s Commissioning Plan, and our Project Manual
• Project Point-of-Contact for DCS, DCOps and HWops teams for all Quality and Commissioning matters
• Participates actively in all Quality and Commissioning meetings
• Support DCS with site management of CxA resources
• Review of documentation including project documentation (drawings, RFIs, submittals)
• Monitor the FWT/FAT process and ensure FWTs are attended by necessary parties
• Ensure project Quality and Commissioning issues are being reported in the project’s designated platform (BIM360 Field 2.0)
• Support in the CxA in getting Quality and Commissioning activities incorporated into the GC’s master schedule
• Ensure TIMWOODS issues are actively captured on the project
• Ensure project Lessons Learned are being actively captured and Closed Loop Learning process is being applied to significant events

Senior Commissioning Engineer – Data Centres

Architect

• Oversee daily construction activities for civil, structural, and architectural works
• Coordinate with subcontractors, vendors, and construction teams
• Monitor work progress against project schedules and milestones
• Conduct regular site inspections to ensure work quality and compliance
• Implement quality control procedures and standards
• Enforce site safety protocols and procedures
• Supervise site engineering team and technical staff
• Maintain accurate construction records and progress reports
• Interface with clients, consultants, and regulatory authorities

Civil Structural Architecture Supervisor, Data Centre

Customer Support

• Monitor and supervise daily call center operations, receiving and coordinating maintenance repair calls including scheduling, follow-up, quote preparation, and post-service activities
• Review and prioritize open work orders based on age, status, and urgency; ensure 95% of all assigned work orders are actioned promptly
• Communicate with clients daily via phone, email, and various system platforms to maintain superior relationships and ensure timely, satisfactory completion of work orders and special projects
• Train, mentor, and evaluate support center representatives, monitoring calls to improve quality, minimize errors, and guide team members through challenging situations
• Effectively plan and allocate resources (people, supplies, technology) to maximize productivity while preparing and managing schedules and shifts
• Collaborate with Operations Managers, Account Managers, Category Managers, Service Providers, and Facilities teams to resolve problems and manage complex client projects from initiation to successful completion
• Develop and implement strategies to increase customer satisfaction, call center productivity, and overall staff performance through assessment of metrics and cost analysis

Assistant Facility Manager / Product Support Specialist

• Support execution of the client’s annual capital plan, with particular focus on disciplined expense allocation and control.
• Design, document, and streamline capital planning procedures, integrating industry best practices and innovative approaches.
• Employ various systems and technologies to achieve operational efficiency, improve data consistency, and enhance transparency.
• Translate strategic initiatives into actionable projects in partnership with the client and pipeline manager, ensuring a forward-looking, multi-year project pipeline.
• Supervise a diverse project portfolio spanning corporate offices, infrastructure, critical environments, and retail, ensuring alignment with the client’s expense management strategy.
• Direct intake, evaluation, and prioritization of planned and ad hoc projects, presenting creative options to maximize client outcomes.
• Partner with the JLL Finance team and project analyst to improve budgeting accuracy, refine forecasting, and deliver high-quality financial reporting.
• Maintain a comprehensive understanding of project and account-level financials, ensuring proactive alignment between project budgets and the client’s overall financial objectives through close coordination with Finance.
• Produce client deliverables, dashboards, and analytic outputs in partnership with BI and Finance teams.
• Consolidate capital planning and project data from JLL, the Finance team, and other service providers, ensuring data integrity and continuity.
• Foster proactive stakeholder engagement and drive integration across service providers and internal JLL functions.
• Serve as a trusted advisor, using financial and analytic insights to enable rapid, well-informed client decisions.
• Cultivate a collaborative, high-performance culture among the client, JLL account teams (including Finance and Analytics), and partner organizations.
• Develop and implement effective communication strategies to advance account and client goals.
• Champion the adoption of new tools, technologies, and process improvements, driving continuous enhancement throughout the account.

Capital Planning Manager

• Leading cross-functional teams to manage multiple construction and renovation projects
• Overseeing projects from initiation through completion
• Managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, and providing regular status updates
• Developing risk management plans and leading project teams through established work authorization processes

Senior Project Manager, Construction

Procurement

• Developing and executing strategic sourcing initiatives to optimize costs
• Managing supplier relationships and leading competitive bidding processes
• Negotiating contracts and driving continuous improvement in procurement operations
• Conducting comprehensive supplier evaluations and competitive bid processes
• Collaborating with internal stakeholders to understand requirements and align procurement activities
• Ensuring compliance with procurement policies and maintaining appropriate documentation

Strategic Sourcing Manager

Full-stack Engineer

• You're a solution developer, but you’re also an engineer who builds the infrastructure that makes AI solutions reliable, scalable, and maintainable.
• You'll be responsible for the engineering layer underneath our AI-powered workflow tools: the extraction scripts, validation frameworks, output schemas, integration connectors, and quality harnesses that turn a capable AI model into a dependable production tool.
• You'll set engineering standards, make architectural decisions, and be the person others come to when a pipeline is misbehaving in a way nobody can explain.
• You'll develop deep familiarity with the information landscape of construction and real estate project delivery, understanding what data exists, where it lives, what form it takes, and what has to happen before an AI model can do something useful with it.
• You'll design the structured output contracts that govern what AI solutions produce and build the validation logic that enforces them.
• When a solution produces unexpected output or degrades silently on an unusual document, you'll own the detection and recovery logic.
• You'll define what production-ready looks like before building begins, run solutions against diverse real-world document sets, and maintain quality as the underlying models and input corpus evolve over time.
• You'll connect AI solutions to JLL's enterprise environment using REST APIs, Microsoft Graph, SharePoint, OneDrive, and other standard integration surfaces.
• You'll handle authentication lifecycle, retry logic, rate limits, and the realities of operating inside an enterprise network with real access controls.
• You'll design integrations that are resilient and maintainable, not just functional in a demo environment.
• You'll think carefully about how to structure tool availability, manage context across steps, and build agent workflows that are reliable and auditable rather than unpredictable.
• You'll stay current on how this space is evolving and bring informed opinions about when agentic patterns are the right approach and when they aren't.
• As the AI solution portfolio grows, you'll establish and maintain the engineering patterns others follow: packaging conventions, versioning, configuration management, logging, and error handling.
• You'll write internal tooling that makes building new solutions faster and less error-prone, and you'll make architectural decisions that hold up as the team and codebase scale.

AI Product Engineer

Operations

• Oversee day-to-day technology operations across assigned client accounts, ensuring consistent, high-quality service delivery across all platforms and systems
• Manage end-to-end information security request processes, including client submissions, review coordination, and multi-stakeholder communications on technical compliance matters
• Maintain and regularly update comprehensive technology platform design documents, ensuring accuracy and accessibility for all relevant stakeholders
• Monitor system performance and lead troubleshooting efforts for complex technical issues, engaging appropriate escalation resources as needed
• Manage active technology integrations across multiple enterprise systems and platforms, ensuring seamless interoperability between existing and new solutions
• Develop and maintain standard operating procedures and process documentation for all technology operations
• Establish and track metrics and KPIs to measure technology performance, operational efficiency, and client satisfaction
• Research, evaluate, and pilot emerging technology applications — with a particular focus on AI implementation and automation
• Develop business cases for new technology investments, assessing potential ROI and business impact
• Lead digital transformation projects within client environments, translating technical capabilities into tangible business value
• Implement continuous improvement initiatives to enhance operational efficiency and reduce manual workload through process automation
• Serve as the primary technology liaison between JLL internal teams and client stakeholders, facilitating cross-functional collaboration across IT, operations, and leadership
• Present technology strategies, roadmap updates, and project status to senior leadership and client executives
• Manage vendor relationships and technology partnerships; coordinate with legal and compliance teams on technology-related matters

Digital Operations Lead

• Provide support of Integrated Facilities and Property Management clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies.
• Responsible for delivering market, supplier and operational intelligence of services operations.
• Identifying and leading appropriate field resources to execute strategic initiatives.
• Be subject matter expert in support of JLL sourcing strategies.
• Closely participate in and with clients and Jones Lang LaSalle Sourcing, Facility and Property Management teams.
• Perform periodic market trend analysis in specific categories.
• Report analysis to Supply Chain and business stakeholders in a client ready form.
• Responsible for implementation, coordination and communication of regional and national programs.
• Support Category Management team’s supplier relationship and performance programs with key suppliers.
• Provide management, instruction and follow-up in support of operations teams RFP/bid, contracting and operational processes.
• Ensure compliance to JLL’s sourcing and contracting policies and procedures.

Strategic Sourcing Specialist – IFM

• Answer all incoming calls from client facilities, perform appropriate functions, and verify/update call center documents
• Process facilities and engineering work orders through Corrigo, ensuring To Do's are monitored continuously and work orders are dispatched properly and immediately
• Follow the escalation process for all urgent and emergency work orders or related service needs to ensure timely resolution
• Complete data entry using multiple work request applications, including recording customer interactions, transactions, comments, and complaints
• Respond to and follow through on requests for information by completing research using available resources
• Continually monitor telephone queue time data to maximize productivity and meet performance metrics
• Maintain vigilant awareness of client requirements for confidentiality and privacy in all communications

Customer Service Representative

Business Intelligence Developer

• Transform complex project data into compelling insights through dashboards and reports
• Partner with PMO Director and Project Leadership to elevate data capabilities
• Generate performance dashboards, operational metrics, and compliance reporting
• Validate data accuracy before distribution of reports and presentations
• Develop solutions using native Excel functionality
• Design, develop, and maintain interactive dashboards and data visualizations