Jones Lang LaSalle Americas, Inc.

Account Executive

• Exceeding Client Expectations
• Create the vision of the account plan ensuring alignment of objects and driving high quality results which helps secure a future with no-bid contract renewals
• Drive account growth by articulating value proposition and ensuring expansion of services provided
• Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery
• Building High Performance Teams
• Ensure highest qualified candidate is hired for all roles on the account
• Build actionable and measurable career development plans for all direct reports
• Advance the firm’s diversity and inclusion priorities with planful and focused talent planning
• Achieving Financial Results and Contributing to Firm’s Revenue Growth
• Present an annual account plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans
• Proactively manage to the account budget and identify opportunities to generate additional revenue on the account
• Mitigate risk for the firm by ensuring A/R is maintained below 60 days payable

Account Director

Manager

• Join our dynamic team as a Facilities Manager and become the orchestrator behind several premier office facilities across North Carolina
• Serving as the single point of contact for tenant relations and facility operations across multiple North Carolina office properties
• Supporting the Area Manager in the implementation of short and long-term facility projects for the client portfolio
• Developing and implementing innovative programs, processes, and procedures that reduce operating costs and increase productivity
• Overseeing the development and management of capital and expense budgets by interfacing closely with client representatives
• Coordinating critical facility services to maintain industry-leading standards across all properties
• Preparing and delivering appropriate monthly, quarterly, and annual reporting for client stakeholders
• Conducting regular facility visits throughout the eastern Carolina region to ensure operational excellence
• Driving tenant satisfaction initiatives and responding to facility-related concerns and requests
• Collaborating with Facility Management Leads and cross-functional teams to optimize facility performance

Facilities Manager

Solutions Engineer

• The Solutions Manager – Portfolio Solutions is charged with leading and coordinating the development of winning solutions for prospective clients across the primary Portfolio Services of Lease Administration, Consulting, Transaction Management and Brokerage.
• This includes the ownership and development of the organization staffing model, identifying detailed savings and improvement plans, technology solutioning, ensuring teams can deliver the solutions, and financial analysis that demonstrates the value proposition to our clients.
• The Solutions Manager partners with sales leaders, functional subject matter experts and marketing to put forth the most tailored, competitive report and solution possible for each client.
• Coordinating the development of clear, articulate, and winning value propositions for presentation to our prospective clients.
• The Solutions Manager assists in the development of the overall solutioning process to make it more efficient, more effective, and more compelling for clients over time.

Solutions Manager – Enterprise Portfolio Solutions

Engineer

• Maintain and monitor all building systems including fire/life safety, HVAC, chillers, CRAC/CRAH units, plumbing, and building controls to ensure continuous operation.
• Operate and maintain electrical systems including UPS, ATS, STS, PDU, emergency generators, primary switchgear, power distribution equipment, and transformers.
• Monitor refrigeration, chilled water, and air conditioning equipment; adjust boilers, ventilating systems, and water heaters; maintain pumps, valves, piping, and filters.
• Record equipment readings, analyze system performance, diagnose problems, and take corrective action to prevent downtime.
• Manage work orders through CMMS, coordinate with vendors, and respond to customer-facing tickets efficiently.
• Execute emergency escalation procedures and manage incidents that could impact critical systems.
• Maintain safe storage, usage, and disposal of hazardous materials in compliance with departmental policy.
• Keep work areas clean, organized, and safe at all times.

Critical Facilities Engineer

• Execute overall vision and leadership for the regional facilities team.
• Establish and execute strategic direction for operations and maintenance team in alignment with client goals.
• Ensure all Client and JLL safety procedures are followed.
• Assist in development of training programs to increase team technical capabilities.
• Oversee the operational aspects of the properties in a manner which protects, maintains and improves the value of the client's sites.
• Support the Area Manager in the implementation of short and long-term projects for the client project.
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Develop the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
• Assist with the development and implement the annual management plan for the buildings within the area.
• Oversee multiple facilities across the region of different functions.
• Ensure effective integration of PDS, OP, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality.
• Maintain Site Configuration Management Documents and Project Documents - once project is handed over.
• Inspect buildings routinely to guarantee that building services are at the highest level of quality standards.
• Monitor and review preventive maintenance programs.
• Assist in the procurement of vendors and services as required, assure PO’s are issued in an accurate and timely manner.
• Validate Invoicing against issued PO’s.
• Utilize data to develop trends and insights that will drive continuous improvement in all site performance.
• Manage third-party contractors / vendors engaged in operating and maintaining properties.
• Team with Senior Facilities Manager and Sourcing Manager to bid and contract for scheduled and operational maintenance and project services.
• Transform existing operational practices to leverage JLL tools, processes, relationships, best practices to ensure service delivery is highly efficient and effective.
• Maintain Sites using Service Level Agreements and key performance indicators.
• Lead / assist in site incident investigation, utilize structure problem solving to identify root cause of failures.
• Develop and maintain positive relationship with Client Branch Managers and Operations teams.
• Collaborate to determine client expectations.
• Ensures delivery of committed services and overall satisfaction with JLL performance.
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behaviour.
• Work with regional team to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership.
• Foster a collaborative teamwork environment.
• Promote energy and enthusiasm.
• Maximize productivity.
• Ensure optimal roll out and training in the use of standard CMMS tools, processes and systems where possible.
• Ensure facility compliance with use of the new tools.
• Complete all performance reviews, both mid-year and year-end, on a timely basis.
• Ensure that individuals that do not achieve excellence or show significant performance problems are coached and put on improvement plans.
• Work with Senior FM to ensure proper performance management steps are taken.
• Work with the Account Management team to source employee career growth and development opportunities within or outside of the account.
• Understand employee career growth aspirations to enable matching of firm needs with employee abilities.
• Promote a culture of diversity and inclusivity for all team members.
• Develop and maintain zero based operating budgets for all sites, meeting targets as defined in KPIs; and, provide written variance analysis and forecast to client.
• Meet regional specific cost savings targets and glidepath to contribute to the account achieving significant savings throughout the contract term of outsourced operations.
• Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
• Work with finance and accounting professionals to produce on-time and accurate reports, including cost savings initiatives, variance analyses, etc.
• Develop property specific multi-year capital improvement project plans; and, manage the process to complete in-scope projects.
• Ensure compliance with Jones Lang LaSalle minimum audit standards.

Project Manager

• Upon award of a project, develop project specific and client driven goals, schedules, budgets
• Support project executives on all assigned projects and programs
• Establish and maintain project goals and success criteria that meet client needs
• Build rapport with client representatives
• Ensure scope of project and outside business forces affecting the project is fully understood
• Coordinate any necessary due diligence efforts on behalf of the client
• Develop a detailed budget based on historical/market data
• Act as the primary contact with the client throughout the duration of the project
• Guide the client and team through the design implementation process
• Develop and maintain the Master Project Schedule
• Prepare various RFP’s needed for vendor and contractor services for the complete project
• Facilitate a project kick-off meeting with internal staff and key stakeholders
• Actively track each aspect of project performance against schedules and critical path
• Oversee vendor and project team members work to ensure compliance with contract and client expectations
• Identify and address areas of concern regarding potential liabilities and risk
• Participate in training and developing JLL team members

• Ensure projects are completed within scope, schedule, budget, and meet client expectations
• Manage multiple projects in various phases of development
• Negotiate and hold all parties accountable to their contracts
• Coordinate the activities of large project teams including owners, architects/designers, engineers, specialty consultants, contractors, suppliers, operators, AHJs and other stakeholders
• Develop, implement and maintain specified project management processes
• Communicate project status with clients
• Provide detailed financial and schedule reports utilizing PM software platform
• Lead project meetings; ensure minutes are quickly distributed and properly filed
• Foresee and mitigate project risks and issues
• Actively troubleshoot, problem solve and track key performance indicators
• Energize, empower, supervise, mentor, and evaluate PMs and Coordinators
• Build trust with owners, landlords, developers, institutions, consultants, and contractors
• Cultivate new and existing business relationships

Senior Project Manager, PDS Projects

• Ensure overall health, availability, and reliability of BMS / IBMS infrastructure, including servers, gateways, controllers, and field devices
• Monitor and manage BMS system integration health, communication networks, and data flow across building systems
• Perform and support preventive planned maintenance (PPM) of BMS assets as per defined schedules
• Troubleshoot and resolve breakdowns, including: Gateway communication issues, Controller failures, Network and connectivity failures, BMS data point / mapping / trend issues
• Maintain and update BMS asset registers, system documentation, and maintenance records
• Coordinate with OEM / System Integrator service providers for IBMS asset AMC execution, service delivery, escalation management, and closure of service calls
• Support commissioning, testing, validation, and modifications of BMS systems during operational changes or projects
• Analyze alarms, trends, and reports to identify operational risks and improvement opportunities
• Support compliance with site SOPs, safety standards, and audit requirements
• Work closely with facility operations, electrical, HVAC, and IT teams for seamless integration and issue resolution
• Participate in project-related BMS activities, upgrades, and system expansions as required

Assistant BMS Engineer

Security Engineer

• Provide strategic direction for the Enterprise Security Strategy at JLL by educating self and others in new security threats across the entire spectrum of JLL applicable technologies.
• Provide strong technical leadership in all aspects of security including end point protection, network security, firewalls, application, and cloud security.
• Provide guidance, governance, and oversight of multiple security efforts in parallel.
• Analyze and communicate benefits and risks associated with IT investments and participates in Regional IT governance and decision making, adhering to standards.
• Ensure applications, processes, and procedures of the Enterprise Application team comply with JLL standards including security policies, change management, SOC2 and other critical business requirements.

Senior Security Architect

Data Scientist

• Be a hands-on lead of ML/AI projects across business lines with rich data and many challenging, high-impact use cases
• Examples of projects include recommender systems, agentic workflows, RAG systems, and LLM pipelines
• Coach and develop a team of top data scientists and AI engineers in Europe (remote), while gradually growing the team with new projects – potentially hiring locally, aligning product and business stakeholders on goals and KPIs, presenting vision and roadmaps, and communicating progress
• Best of both worlds: Guide your small team of direct reports towards pushing the bar of accuracy while contributing hands-on towards ensuring product stability, reliable deployment, and continuous monitoring
• We are a medium-size team (approx. 20 people) where people have great relationships, working collectively and with colleagues abroad to impact a multi-billion dollar business
• Opportunity to be part of a strong, fun, and collaborative team culture

Data Science Lead

Data Analyst

• Lead complex project discovery sessions, conducting advanced ROI assessments and stakeholder prioritisation.
• Develop sophisticated solution designs and technical specifications for multi-faceted business requirements.
• Oversee UAT processes for complex solutions, ensuring comprehensive testing and quality assurance.
• Design and execute launch strategies for high-impact solutions, including advanced training and change management.
• Generate proactive insights and conduct scenario development and modelling to support strategic decision-making.
• Apply expert-level knowledge of AzaraAI and analytics tools to deliver innovative solutions for complex business requirements.
• Overlay client insights, market data, and research to enrich analytics and support JLL solution cross-selling.
• Mentor and coach Analytics Specialists and contribute to team capability development.
• Partner with offshore technical delivery teams to ensure successful solution implementation.

Senior Analytics Specialist

Supply Chain

• Lead and grow a high-performing Sourcing & Procurement (S&P) team for a large client in Manhattan.
• Work directly with S&P leadership and clients to manage expectations and team deliverables.
• Provide impactful leadership in a cross-functional and collaborative environment.
• Drive results through S&P program implementation and monitoring progress.
• Oversee client compliance and controls, develop new sourcing strategies.
• Proactively manage internal and external expectations by understanding business needs.
• Recruit, develop, and retain top S&P talent.
• Support career development of key roles through mentoring.
• Establish relationships with key stakeholders including Corporate Legal and Risk Management.

Supply Chain Director

Operations

• Provide data center operational direction/leadership at the account/divisional level to advance Data Center capabilities and market share
• Support data center business pursuits with divisional and regional business
• Provide data center solutions and new business transition support leading complex engagements and transformation programs in high risk environments
• Drive deployment of data center products and support post-deployment and feedback loop
• Provide input to strategic data center product bundle to enhance JLL Data Center capabilities
• Provide ownership of all DC/CE managed space within a designated area
• Leadership of our all data center best practices focused on networking, best in class performance, program/playbook updates and Engineering Center of Excellence
• Act as subject matter expert and single point of contact for data center operational management within your assigned responsibility
• Development and deployment of strategic tools and processes necessary to support an industry leading data center program focused on 100% uptime
• Advance market position with analytics of mission critical applications and processes to digitize CE data
• Develop AI based programs to deploy machine learning for critical environments data
• Leadership of our all data center best practices focused on networking, best in class performance, program updates and Engineering Center of Excellence
• Consult with clients and account leadership with all aspects of data center operations, management, account expansions and design
• Lead critical environments portfolio transitions, technical due diligence, root cause analysis, personnel development and establishing technical training programs
• Maintain effective communications with external and internal clients, technical personnel and OEM vendors.

Data Center Operations Director

Software Engineer

• Review the project in detail to schedule deliverables and estimate operational costs
• Review project plans and establish PM procedures along with necessary staffing support
• Communicate with Project Management Team and General Contractors on progress
• In preparation for building occupancy, determine tools, materials and equipment necessary to support all Facilities related activity for PM and Building Operation
• Attend construction meetings as required and report back to management all updates
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones and notify management of risks that may be associated with projects or procedures
• Coordinate with GC all Training, Commissioning, Start-up and Integrated Systems Testing
• Ensure quality construction standards and the use of proper construction techniques
• Review submittals and drawings and provide feedback as deemed useful
• Assist with development and implementation of engineers training programs
• Report any unsafe working conditions
• Review and outline warranty obligations by equipment manufacturers and installation
• Adhere to SLA and KPI standards
• Provide oversight for portfolio engineering team to provide a standardized reporting and delivery of engineering services procedure.

Engineering Construction Manager

• Lead and deliver complex, multi-sector MEP and critical infrastructure projects from inception through closeout, ensuring project goals, timelines, and budgets are met.
• Serve as the primary senior-level contact for clients, stakeholders, and internal teams throughout the project lifecycle.
• Guide all parties through design, implementation, and sign-off phases.
• Develop and maintain detailed project budgets and master schedules, based on market data and client-specific needs.
• Oversee due diligence, documentation, contract/vendor selection, and performance management to ensure compliance with all JLL, client, and regulatory standards.
• Interface extensively with engineers, architects, property managers, vendors, and client leadership to integrate new MEP systems into existing building infrastructure.
• Actively identify, manage, and escalate risk areas (e.g., liability, reputation, compliance) to senior management and ensure contractual requirements are met.
• Attend and lead project meetings (internal, client, vendor).
• Review drawings, resolve design and technical issues, and oversee field activities.
• Manage project schedules, budget tracking, change orders, and approvals.
• Address immediate project risks or escalations.
• Communicate progress, issues, and solutions to clients and management.

Account Director

Facilities Manager

Solutions Manager – Enterprise Portfolio Solutions

Critical Facilities Engineer

Facilities Manager

Project Manager

Senior Project Manager, PDS Projects

Assistant BMS Engineer

Senior Security Architect

Data Science Lead

Senior Analytics Specialist

Supply Chain Director

Data Center Operations Director

Engineering Construction Manager

Team Lead – Senior Project Manager, Critical Facilities