Jones Lang LaSalle Americas, Inc.

Project Manager

• Manage multiple projects at various phases and in various locations, from project identification through design, planning, client approval, permit issuance, construction and financial closeout.
• Demonstrate full accountability for end to end management of projects.
• Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, real estate brokers, environmental consultants, client Project Management Organization, client security, and client technology teams.
• Provide weekly project activity updates to Team Lead and/or Regional Manager for Project Schedule, Budget, and Risk and provide activity updated for same into Client’s Project Management web based tools.
• Development risk management plans, and lead teams through established work authorization processes in order to ensure no impacts or incidents within critical environments or equipment.
• Apply top tier project management skills during client interactions to decipher client needs and develop project goals and scope of work.

Senior Project Manager

Director

• Lead a team of Senior Project Managers and oversee project management services
• Maintain relationships with corporate clients and ensure compliance with agreements
• Manage hiring, training, and performance evaluations of team members
• Identify opportunities for process improvement

Senior Director, PDS Projects

Engineer

• Perform building rounds to ensure all systems are operable with no noted problems or alarm conditions
• Execute preventive maintenance tasks including cleaning HVAC coils, changing filters and belts, and lubricating rotating equipment
• Record temperatures, pressures, and other operating parameters to assess system and equipment performance
• Prioritize and complete all PM, corrective, and emergent work orders in the queue (annual, monthly, weekly, and daily)
• Update work order status in real time utilizing CMMS system and maintain accurate documentation
• Troubleshoot systems, equipment, and components to make repairs and ensure reliability
• Maintain and repair plumbing components including toilets, urinals, lavatories, flush valves, sinks, drains, water heaters, and piping
• Complete general maintenance tasks including painting, locksmith work, tenant service requests, and building system documentation

Building Engineer

• Drive efficiency and consistency across multiple concurrent projects of varying complexity.
• Serve as the single point of contact for program delivery, developing tailored strategies and standardized processes that ensure high-quality outcomes.
• Collaborate with clients to define program goals for large-scale, complex project portfolios spanning multiple markets and asset types.
• Develop and implement standardized processes, playbooks, and tools that support cross-functional partnerships.
• Provide consolidated reporting across schedule, budget, risk, and opportunity metrics for all active projects.
• Establish management routines to track portfolio performance against client-specific KPIs.
• Proactively identify and resolve risks across projects, removing roadblocks and facilitating stakeholder alignment.
• Continuously improve delivery processes to enhance efficiency across varied project types.
• Manage relationships with diverse internal and external stakeholders, including client executives, project teams, vendors, and JLL service lines.
• Navigate competing priorities and expectations while maintaining alignment across all parties.
• Communicate effectively with executive stakeholders who have varying levels of industry experience.
• Coordinate cross-functional teams across JLL's platform to deliver integrated solutions.
• Facilitate reprioritization conversations among stakeholders when conflicts arise.
• Leverage JLL's broader capabilities to provide portfolio-specific insights and expertise.
• Lead project teams through example, establishing strong rapport while driving operational excellence.
• Allocate workloads strategically across team members based on expertise, capacity, and project demands.
• Foster a collaborative environment that encourages continuous learning and professional development.
• Execute team strategies that support P&L objectives and strengthen JLL's market position.
• Cultivate deep client relationships, identify cross-selling opportunities across JLL's service lines, and contribute to business development efforts.
• Monitor project profitability to ensure both client satisfaction and financial performance.

Senior Project Manager – Program Management

Operations

• Manage all operational aspects of Mobile Technical Services at regional and property levels to protect, maintain, and improve owner asset value through efficient operation and maintenance processes.
• Manage hazard control and team safety practices, ensure compliance with local codes and regulations, and pass MTS operations audits.
• Implement and manage preventive, ongoing, and anticipated maintenance/repair programs.
• Manage service vehicle fleet operations to deliver cost-effective fleet operation, tracking, analyzing, and reporting on all fleet operations levels.
• Support client teams in developing and implementing multi-year capital project plans applicable to MTS scope of services.
• Manage mobile resources in effective support of client projects and maintain routine client interface to ensure satisfactory service delivery.
• Manage regional team performance through work performance metrics, trending, and CMMS reporting.
• Implement and manage procurement policies and processes for regional engineering team.
• Effectively manage implementation of new client portfolio operations into region.
• Interface with Labor Union representation to manage union labor resources in compliance with applicable Collective Bargaining Agreements and lead labor negotiations for CBAs in respective region.
• Manage team Human Resource requirements to ensure compliance with all employee action processes and policies.
• Ensure ongoing team training participation, effective analysis of existing skill levels, and overall improvement of team technical qualifications.
• Consistently evaluate client needs to identify and develop team skill sets focused on delivering increased value.
• Manage regional P&L and all operating expenses to budgeted levels.
• Manage capital projects in timely, cost-effective manner at budgeted levels.
• Forecast revenue, operational expenses, and capital expenses.
• Effectively manage labor resource billing to ensure effective and timely billing of all resources.
• Manage risk associated with labor resources and client labor utilization.
• Manage other aspects of regional operations as reasonably expected of the role.
• Ensure effective and timely communication within the team.

Regional Operations Director

• Provide operational leadership for the engineering team, ensuring machinery and systems operate safely, efficiently, and cost-effectively while achieving 100% uptime through reliability-based maintenance practices.
• Implement equipment inspection and monitoring programs, define maintenance best practices, and continuously evaluate operations to enhance effectiveness and maximize performance.
• Supervise engineers and maintenance staff, manage contractor activities, ensure regulatory compliance, and maintain all infrastructure documentation.

Chief Building Engineer

• Serves as a senior leader within the Asset Services business of the JLL Real Estate Due Diligence (JREDD) division, providing strategic direction, national operational oversight, and executive-level client engagement for Facility Condition Assessment (FCA).
• Reports to and partners directly with the Global Leader of Asset Services to shape and execute the business strategy, drive sustainable revenue growth, and uphold the highest standards of technical and professional excellence.
• Provides enterprise-level leadership across technical operations, talent development, quality and risk management, and service innovation.
• Champions the development and continuous improvement of service delivery frameworks, technical standards, and operational processes to support scalable, high-quality FCA execution nationally.
• Drives enterprise-level business development efforts, including leading pursuit strategies and responding to RFPs.

Asset Services Technical Director

People Operations

• Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy
• Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
• Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
• Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging
• Lead or participate in just-in-time projects impacting business results
• Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team
• Provide consultation to business stakeholders through coaching, training, and advisory support
• Support assigned employee group in transition, expansion, and stabilization of new business with great consideration given to employee experience
• Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”
• Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders

People Experience Partner

Full-stack Engineer

• Build and ship agents for a specific business line, in close partnership with its SMEs and operators.
• Stand up MCP servers and connectors: pre-production first, then through CDR into production.
• Bootstrap skills, integrations, and evals on top of JLL's AI platform (LLM gateway, shared RAG services, MCP toolchain).
• Run workshops with business teams, teach them to use Claude Code, and translate their workflows into agent skills.
• Hand mature systems off to platform and operations teams once they outgrow the bootstrap phase.
• Feed patterns, anti-patterns, and platform gaps back into the Center of Excellence so the next FDE moves faster.

Staff Software Engineer

Product Manager

• Investigate data quality issues using SQL to query datasets, troubleshoot reported problems, identify root causes, and validate corrective actions
• Gather requirements by proactively engaging with business and technical stakeholders to build comprehensive understanding of complex data problems and user needs
• Manage the product backlog by translating investigation findings into clear, well-defined user stories and acceptance criteria for the engineering team
• Facilitate continuous communication between data consumers and the development team to ensure alignment on issues, resolutions, and progress

Technology Product Manager

• Build the platform foundation, including the MCP Gateway and shared RAG services.
• Set technical direction through design documents and ship the components yourself.
• Own reliability, observability, and developer ergonomics.
• Track the AI tooling ecosystem and feed signal back into the roadmap.
• Carry services end-to-end.

Staff Software Engineer – AI Team

Business Development Rep

• Team Leadership & Talent Development
• Lead, mentor, and develop a team of 8-10 world-class sourcing professionals through visible leadership and active career coaching
• Recruit, develop, rotate, and retain top Sourcing & Procurement talent by analyzing individual strengths and creating actionable career development plans
• Foster an inclusive and collaborative team culture that delivers sustainable operational excellence across pursuit activities
• Actively participate in talent Supply/Demand initiatives through networking, mentoring, and identifying internal and external candidates
• Strategic Sourcing & Solution Development
• Develop and lead complex short-term and longer-term sourcing strategies for pursuit activities, effectively managing supplier networks to deliver best-in-class performance
• Provide strategic vision for all pursuit-related Sourcing & Procurement aspects, including best practices and innovation that differentiate JLL in the marketplace
• Partner closely with Sales, Pricing, and Account leadership teams to develop innovative third-party solutions and competitive pricing strategies
• Prioritize and manage multiple sourcing initiatives based on pipeline requirements, ensuring optimal resource allocation and accountability for deliverables
• Stakeholder Engagement & Executive Relationship Management
• Establish and maintain relationships with key stakeholders including Sales leadership, Sourcing & Procurement teams, Corporate Legal & Risk Management, and Finance Directors
• Lead and actively participate in strategy sessions with senior client and internal leadership teams
• Work directly with executive leadership to manage expectations and ensure alignment between pursuit sourcing strategies and business objectives
• Ensure all Sourcing solutions support relevant commercial commitments
• Risk Management & Compliance Oversight
• Identify risks and opportunities to stakeholders and recommend strategies to achieve company goals while mitigating risk
• Own sourcing compliance and controls across all pursuit activities
• Ensure all sourcing technology tools are leveraged effectively across pursuit engagements
• Performance Management & Continuous Improvement
• Monitor team performance against established KPIs and communicate results to business leadership
• Drive innovation in sourcing processes and programs that create measurable value and competitive positioning
• Business Development Support
• Develop proactive go-to-market solutions that enhance JLL's competitive positioning in pursuits
• Support supply partner growth initiatives and strategic relationship development to expand sourcing capabilities

Sourcing Business Development Director

Manager

• Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account.
• Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk and create value for our Client and JLL.
• Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services.
• Develops and implements a customer experience training plan that enables exceptional service delivery across the account globally.
• Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days.
• Anticipation and response to needs and concerns of multiple clients.
• Monitors and manages 3rd party vendor performance related to soft services delivery.
• Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI’s)
• Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies.

Workplace Experience Manager

• Own and drive the highest level of client satisfaction with services provided, measured through quarterly KPIs and satisfaction surveys
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography, driving a one-team mentality in a vendor matrixed environment
• Deliver on contractual savings targets by achieving annual budget targets and monthly/quarterly budget adherence, engaging with sites to drive savings initiatives
• Achieve contractual requirements and account annual goals including work order management metrics and all CPI/KPI goals
• Prepare, submit and manage facility budgets addressing clients' goals and objectives, track variances, and ensure smooth recovery processes
• Provide overall team management, staff development and planning for direct reports, executing staff succession and growth plans
• Act as IFM subject matter expert presenting innovative ideas for better customer experience, interfacing with peers across regions to ensure consistent delivery of global initiatives

IFM Manager

Vice President

• Build lasting client trust by guiding client leadership through complex real estate decisions
• Manage multidisciplinary teams including Associates, Analysts, subject matter experts, and subconsultants
• Analyze data and models, validating inputs, extracting insights, and synthesizing findings
• Help clients structure and explain transactions, create and interpret deal structures, financial models, and due diligence materials
• Spot potential engagements within client relationships based on institutional priorities and emerging challenges