Jones Lang LaSalle Americas, Inc.

Operations

• Implement established project delivery processes and adapt them to specific client requirements and project contexts
• Maintain and update process documentation including workflows, templates, checklists, and standard operating procedures
• Ensure all client-facing deliverables are professional, accurate, and aligned with JLL brand standards
• Create clear process guides that enable project teams to navigate approval requirements and governance structures
• Establish quality control checkpoints throughout project phases to ensure consistency and excellence
• Leverage existing JLL technology platforms, project management tools, and reporting systems to maximize efficiency
• Identify opportunities to automate manual processes and improve data accuracy through technology solutions
• Utilize and customize JLL's library of templates, forms, and client deliverables for specific project needs
• Collaborate with JLL PDS leadership to align operational activities with strategic objectives and client expectations
• Monitor process effectiveness and identify opportunities for improvement based on team feedback and project outcomes
• Support onboarding of new team members on operational protocols, tools, and JLL standards

Operations Manager, Project & Development Services

Program Manager

• Refine portfolio/program structure to drive efficient, consistent, quality delivery of Technology deliverables across Transition projects globally, inclusive of standardized work intake, resourcing and portfolio-level governance and reporting
• Overall accountability for technical program and project management delivery. Acts as a point of internal and external escalation for problem solving and conflict resolution. Escalation point and primary point of contact for senior stakeholders.
• Lead a team of technology program and project managers (in a matrix environment, with some direct reports and others dotted in) to deliver the client’s technology related scope in alignment with Work Dynamics contractual obligations for onboarding new customers.
• Ensure PM rigor and consistency in documentation, delivery, and communication. Oversee team and ensure high quality program and project management delivery, inclusive of project framework, comprehensive project plan, quality meeting minutes, status updates, proactive risk management, and scope management.
• Proactively manage executive stakeholder expectations; effectively communicate with and influence senior stakeholders, both informally and formally through portfolio governance. These stakeholders include internal WD leadership, Account Directors, WD Transition Leads, Sales/Solutions team, InfoSec.
• Support development of continuous improvement mechanisms to ensure that tools and processes are constantly evolving. Immediate focus areas: • Model for working across teams – improving partnerships/collaboration to ensure seamless delivery to our customers
• InfoSec process – working with IT Sec team and WD Transition Lead(s) to streamline/pull up security-related deliverables
• Define and implement improved hand-off plans from Sales to Delivery and from Delivery to Ops
• Operationalize the model for account management post-transition
• Standardize approach and communications points to set expectations with customers around BI delivery (scope and timing)
• Improve resourcing model to adapt to increasing complexity of transitions
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making.

Technical Program Director

Pricing Analyst

• Manage the compilation of the client pricing solution per the requirements of the RFP/pursuit response
• Work with the Sales team, Solutions team and SME’s across JLL to develop the pricing response to new business, renewal and expansion opportunities
• Collaborate with and integrate pricing inputs from Service Lines and Platform Services SME’s, Account Management representatives and pursuit team into a final pricing solution
• Integrate pricing inputs from global regions into the final pricing solution
• Work with Workplace Management service line SME’s and pursuit team to develop Workplace Management service delivery and platform costs, and to document value propositions
• Compile relevant benchmarking data to support pricing assumptions for Workplace Management
• Work within the pricing tools to develop the profitability model representing all service line and global regional pricing for the purposes of fee modeling and deal approval
• Participate in client sessions with the goal of validating data for solution development and gaining clarity in RFP response as needed
• Work with the Solution Manager and Sales Team on the deliverables that will be key for RFP response and business planning: Profitability Measurement and Fee Modeling
• Complete and accurate Pricing Template
• Benchmarking, Analysis & Assumptions to support the pricing
• Pricing related Exhibits and Schedules for the RFP process, through and including negotiations and contracting
• Assist during transition in educating the account team on pricing assumptions and model to enable them to deliver on the deal

Pricing Manager

Manager

• Plan, manage, and execute large-scale (100+ person) multi-phased restacks and relocations aligned with construction milestones and occupancy needs.
• Develop, maintain, and communicate detailed move schedules and sequencing plans to all stakeholders.
• Own, maintain and navigate the move matrix from initial planning through project closeout, ensuring data completeness and accuracy.
• Lead and facilitate move meetings, clearly communicating client and JLL standards, expectations, and deliverables.
• Proactively identify, escalate, and resolve issues to mitigate risks and avoid project disruptions.
• Serve as the single point of contact for all move-related updates, both for internal teams and external vendors.
• Ensure timely and accurate move data is delivered and recorded, with early notification of any project delays that could impact downstream or backfill moves.
• Develop and communicate clear phasing plans for projects involving moves in multiple stages.
• Conduct post-move verification of day-of changes to guarantee systems are updated accurately, reducing risk in occupancy reporting, modeling, and planning.

Move Manager

• Oversee facilities management operations across multiple properties, ensuring consistent service delivery and operational efficiency
• Develop and manage annual budgets, capital expenditure plans, and operational forecasts for your regional portfolio
• Lead vendor relationships, contract negotiations, and procurement processes to optimize service quality and cost-effectiveness
• Conduct regular property inspections and assessments to identify maintenance needs, safety concerns, and improvement opportunities
• Coordinate preventive maintenance programs and emergency response procedures to minimize disruptions and ensure business continuity
• Collaborate with cross-functional teams including engineering, security, cleaning, and administrative services to deliver integrated solutions
• Prepare comprehensive reports and presentations for senior management and clients, highlighting key performance metrics and strategic recommendations
• Ensure compliance with all local, state, and federal regulations including health, safety, and environmental requirements
• Champion sustainability initiatives and implement energy-efficient practices to reduce environmental impact and operational costs

Regional Facilities Manager

Engineer

• This position is part of small on-site team providing the end-user (tenant) commissioning oversight for a hyperscale data center build.
• In this role you will report directly to the data center end-user and act as their delegate onsite to monitor and witness the MEP and controls and monitoring systems commissioning activities performed by others.
• Have strong fluency with the commissioning processes and deliverables covered in ASHRAE commissioning requirements and guidelines.
• Expertise in electrical and/or mechanical equipment/systems installation (means & methods), system startup and pre-functional inspections, acceptance testing and associated commissioning activities.
• Work directly with Owner, General Contractors, sub-contractors, inspectors, AHJs, and others involved with the QA/QC program execution for large critical facility construction and commissioning.
• Witness and review all facets of Commissioning activities for the related project by providing exceptional technical oversight.
• Review and provide input on the development of Commissioning Plans and Commissioning Specifications.
• Perform electrical and/or mechanical QA/QC inspection and review QA/QC documentation completed by equipment installers.
• Perform Commissioning Design Drawing, Specification and Submittal Reviews.
• Attend and participate in project commissioning meetings.
• Review and comment on standard operating procedures (SOPs) and Methods-of-Procedures (MOPs).
• Develop and compile project commissioning documentation into site/project specific Systems Manuals for use by end-user’s operations team.
• Possess strong proficiency in use of QA/QC and Cx software applications such as BIM360, CxAlloy, Facility Grid, and other related QA/QC and Cx applications.
• Ability to develop/review/evaluate vendor training programs for installed equipment and systems.
• Review and comment on planned testing scripts (developed by others) for L3-L5 commissioning activities, witness these testing activities and provide end-user input on test results, issues, and acceptance.
• Provide detailed weekly reporting to end-user on overall status of the project commissioning activities.

Data Center Commissioning Engineer

Solutions Engineer

• Designing and Building AI Solutions - Your primary output will be AI-powered workflow tools: structured, versioned, documented solutions that guide an AI model through specific PDS tasks.
• Scripting and System Integration - Most AI solutions require supporting code: scripts that parse input documents, validate outputs, call external APIs, format deliverables.
• AI Solution Design - You will think about what information an AI model needs to do a job well and what it doesn't.
• Testing and Quality Engineering - You'll build test harnesses, run solutions against diverse real-world documents, and treat output quality as an engineering problem.
• Stakeholder Collaboration - You'll work directly with PDS project managers to understand workflows well enough to build for them accurately.

AI Solution Developer

Director

• Shape and deliver JLL’s research and insights agenda for the technology industry
• Identify emerging trends and strategic perspectives
• Produce predictive and evidence-based insights
• Engage with clients at an executive level
• Collaborate with experts across JLL and external partners

Director, Technology Industry Research

Vice President

• Provide executive leadership for technical services contracts, equipment procurement & installation operations across multiple markets to deliver comprehensive facility solutions for new and existing clients.
• Drive strategic growth through portfolio expansion, vendor partnerships, and operational excellence while establishing market leadership in technical services delivery and equipment solutions.
• Develop and execute comprehensive strategy for technical services contracts and equipment solutions across regional markets.
• Establish strategic vendor alliances and equipment manufacturer partnerships to create competitive advantages and expand service capabilities.
• Lead enterprise-level client engagement to identify technical services opportunities and drive portfolio growth.
• Oversee multi-market equipment resale operations including vendor sourcing, pricing strategy, procurement coordination, and installation management across diverse client portfolios.
• Establish standardized processes and performance metrics to ensure consistent service delivery and profitability optimization.
• Drive new market expansion and service line development to achieve aggressive growth targets.
• Lead regional technical services organization including multiple senior managers, technical specialists, project directors, and installation teams across geographic markets.
• Provide strategic direction, executive coaching, and succession planning for key leadership positions.
• Foster collaborative partnerships with property management executives, engineering leadership, and external contractor networks to optimize enterprise-wide service delivery.
• Develop multi-year strategic financial plans and annual operating budgets for technical services division across all markets.
• Monitor portfolio profitability, equipment margins, installation efficiency, and market penetration metrics to drive financial performance exceeding industry benchmarks.
• Present quarterly business reviews and strategic initiatives to executive leadership and board-level stakeholders.
• Establish enterprise-wide quality control frameworks and safety protocols for all technical services and installation operations.
• Ensure compliance with regulatory requirements, industry standards, and JLL corporate governance across all markets.
• Develop comprehensive risk management strategies including insurance protocols, licensing requirements, and vendor qualification standards.
• Drive industry thought leadership through participation in professional associations, speaking engagements, and strategic partnerships with technology providers.
• Identify emerging technologies and service delivery innovations to maintain competitive positioning.
• Represent JLL technical services capabilities in enterprise client presentations and industry forums.

Senior VP, Lifecycle & Reliability Solutions

• Manages and coordinates daily facility operations including HVAC, electrical, plumbing, fire/life safety systems, landscaping, and building management systems
• Requests proposals, schedules inspections, and oversees all maintenance and repairs with onsite vendors and contractors while ensuring quality customer service
• Assists Facilities Manager with annual operating budget development, management, and review of repair/maintenance proposals in accordance with JLL and client procurement policies
• Manages work order process from creation through reporting and supports invoice processing from PO creation to coding
• Conducts property tours and inspections, and provides support for move management initiatives
• Creates and edits monthly reports for work orders, budgets, initiatives, and projects
• Provides training and instruction to JLL personnel, vendors, and contractors while maintaining strong working relationships with clients to ensure occupant satisfaction

Assistant Facilities Manager

Procurement

• Lead, prepare, and execute category plans and frameworks for hard services sourcing (e.g., engineering, maintenance, building services), aligning with tenant client requirements and market best practices.
• Conduct procurement analyses, supplier market approaches, vendor development and evaluation, presenting data-driven insights and recommendations to stakeholders and executive decision-makers.
• Engage with stakeholders and tenant clients from inception to delivery, obtaining feedback to drive continuous improvement while monitoring emerging trends and supply chain risks in FM hard services.
• Deliver on multiple, concurrent strategic sourcing initiatives for a high-volume portfolio in a fast-paced business environment, maintaining strong awareness of commercial and retail property operational needs.
• Oversee supplier performance monitoring and negotiate critical supply arrangements, applying risk management and commercial analysis to optimise results and cost efficiency for JLL and our clients.

Sourcing Specialist – Hard Services

• oversee property management services at the site
• ensure smooth operations and efficiency
• maintain service level agreements and performance indicators
• conduct daily site rounds and maintain health and safety standards

Fit-Out Manager

Analyst

• Carry out research and advisory work for hospitality related assignments on behalf of JLL’s clients
• Ensure high-quality output
• Provide business development support, when required
• Responsible for the preparation of advisory assignments (feasibility studies, market studies and valuations) for hotels, resorts and mixed-use projects across India and international markets, when required
• To gather appropriate research data, both during field-visits and desktop research, in accordance with project requirements, and analyze that data and interpret it in the context of the project.
• Compile and up-date JLL data bases with detailed market intelligence and data available in the hospitality industry, for markets across India
• Track current trends and important developments in the hospitality industry
• Assist with pitches and client proposals for new business.
• Supporting senior colleagues in Operator Selection and Hotel transaction mandates

Senior Analyst, Hotel Advisory

• Develop and manage commissioning plans and specifications
• Execute mechanical QA/QC inspection programs for construction projects
• Monitor and review all facets of commissioning related projects
• Liaise with team members and outside consultants on data center projects
• Develop and compile project documentation into site/project specific Systems Manuals

Datacenter Commissioning Engineer – Mechanical

• Provide comprehensive facility, contract, and procurement management with a focus on continuous improvement.
• Assist in evaluating vendor procurement and management practices.
• Co-ordinate and monitor the contractor management program.
• Ensure the Contract Management Database is up to date.
• Assist in the implementation of a comprehensive energy management program.
• Monitor the Preventive and Planned Maintenance program.
• Ensure the team liaises closely with the Regional Operations procedures.
• Recommend continuous quality improvement practices across the site.