Sub-Regional Operations Director

Labcorp

Sub Regional Operations Director leading healthcare operations for logistical and laboratory services. Driving operational excellence and ensuring compliance while managing large teams across various locations.

Posted 5/21/2026full-timeRaleigh • North Carolina, South Carolina, Virginia • 🇺🇸 United StatesLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

logisticslaboratory servicesaccessioningproductivity metricsprocess improvementsbudget managementstaffing modelsworkforce planningcompliance monitoringhazardous materials handling

Soft Skills

leadershiporganizational skillstime managementcommunication skillsteam developmentcustomer serviceemployee retentioncross-functional collaborationstrategic planningperformance monitoring

Certifications & Qualifications

Bachelor’s degreevalid driver’s license

Industry Keywords

healthcare operationsservice deliveryNet Promoter Scoreregulatory standardsSOPsoperational efficiencystaff traininghospital environmentmulti-functional operationscost-saving opportunities

About the role

Key responsibilities & impact

Provide strategic and operational oversight for regional field operations including logistics, laboratory services, and accessioning
Monitor service delivery performance and ensure key service thresholds and turnaround times (TAT) are consistently achieved
Analyze productivity metrics and implement process improvements across all functional areas
Optimize courier routes, vendor relationships, and overall logistics efficiency
Continuously evaluate operational performance to improve quality, productivity, and efficiency
Drive a culture of high-quality customer and patient care
Monitor service performance metrics, including customer satisfaction and Net Promoter Score (NPS)
Develop and implement strategies to improve service delivery and client experience
Partner with cross-functional teams to enhance service offerings and support client needs
Manage departmental budgets, including labor, overtime, vendor costs, and travel expenses
Monitor financial performance and identify cost-saving opportunities
Evaluate staffing models and align resource allocation with business needs
Approve and manage headcount and workforce planning decisions
Ensure adherence to all company policies, SOPs, and regulatory standards (federal, state, and laboratory regulations)
Monitor compliance and address any operational, staffing, or regulatory concerns
Oversee workplace safety protocols, including hazardous materials handling and infection control procedures
Lead, coach, and develop a team of managers overseeing large, geographically dispersed teams
Foster a positive and engaging work environment to improve employee performance and retention
Ensure appropriate staffing levels and staff training to meet operational goals
Monitor team performance and provide guidance to support continuous improvement

Requirements

What you’ll need

Bachelor’s degree (BS/BA) required
7–10 years of relevant professional experience in healthcare operations or related field
Minimum 5+ years of leadership experience managing managers and large teams (250+ employees) across multiple locations
Minimum 5+ years of experience in a hospital or healthcare environment
Strong experience with staffing, scheduling, and multi-functional operations
Proven experience managing budgets and controlling operational costs
Excellent written and verbal communication skills
Strong leadership, organizational, and time management abilities
Valid driver’s license
Ability to travel up to 60%

Benefits

Comp & perks

Medical, Dental, Vision
Life Insurance
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan