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Labcorp

Key Account Executive – Outside Sales

Labcorp

Key Account Executive responsible for sales and customer service in Spartanburg and Greenville, SC. Educating and upselling accounts while providing problem resolution and account management.

Posted 6/17/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
account managementsales experiencecustomer serviceupsellingproblem resolutioneducational material developmentretention strategiesresults deliverytime managementorganizational skills
Soft Skills
communication skillsrelationship buildingpersuasivenesstrust-buildingadaptabilityteam collaborationclient focusproblem-solvingcustomer retentioncompetitive mindset
Tools & Technologies
Microsoft OfficeExcelCRM systemssales tracking softwarecommunication platformsdata analysis toolspresentation softwarereporting toolsproject management softwareremote communication tools
Certifications & Qualifications
High School DiplomaBachelor’s degreevalid driver’s license
Industry Keywords
healthcare industryclient liaisonorganic growthcustomer basesales territoryfast-paced marketclient needsservice excellenceaccount growthclient-focused solutions

About the role

Key responsibilities & impact
  • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client’s day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

What you’ll need
  • High School Diploma or equivalent
  • Bachelor’s degree preferred
  • 3 or more years of previous outside sales experience or account management
  • Proven success managing a book of business
  • Experience in the healthcare industry is a plus
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficiency in Microsoft Office and Excel
  • Ability to travel overnight as needed
  • Valid driver’s license and clean driving record

Benefits

Comp & perks
  • Medical, Dental, Vision
  • Life, STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan