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Account Manager, Customer Success
LeadVenture™Account Manager at LeadVenture focusing on client relationships and enhancing their online presence. Driving customer success in digital marketing solutions and account management.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingCustomer ServiceCRMStatistical Data InterpretationMonthly ReportingWebsite AssessmentMarketing Service Quality AssessmentTraffic Increase SolutionsLead Generation
Soft Skills
Time ManagementOrganizational SkillsCommunication SkillsInterpersonal SkillsAdaptabilityTeam PlayerEnergetic AttitudeMultitaskingProactive Problem Solving
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookGoogle Apps
Industry Keywords
Client Relationship ManagementOnline PresenceRevenue GrowthMarketing Services
About the role
Key responsibilities & impact- Develop professional relationships with clients
- Guide clients in increasing online presence
- Maintain customer relationships and build value
- Promote additional marketing services
- Communicate effectively about offered services
- Understand and interpret statistical data
- Perform monthly reporting calls with clients
- Manage accounts with focus on revenue growth
- Assess website and marketing service quality
- Provide proactive solutions to increase traffic and leads
- Work with Site Production Team for onboarding
Requirements
What you’ll need- 2+ years of Customer Service experience
- 1+ year of Digital Marketing experience preferred
- Experience working with a CRM preferred
- Excellent Time management and Organizational skills
- Strong Communication and Interpersonal Skills
- Adaptable, Energetic, Team-Player Attitude
- Ability to type 45 wpm
- Ability to multitask efficiently
- Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps
- Strong technical aptitude and ability to learn quickly
Benefits
Comp & perks- Equal employment opportunities (EEO)
- Competitive salary
- Professional development opportunities
- Flexible work arrangements