LiveRamp

Systems Engineer

• Contribute to building and scaling the next-generation, AI-forward advertising technology stack.
• Own several distributed real-time APIs and applications, written in Go, that service external partners.
• Help Develop robust cross-team data flows using modern streaming platforms like Redpanda.
• Continuously improve the reliability, performance, and maintainability of core production systems.

Software Development Engineer – Identity & Real-Time Systems

Account Executive

• Own Value Realization & Adoption
• Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story)
• Primary Account Owner / Client POC
• Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team
• Leads Renewals & Risk Mitigation
• Leads renewal strategy and execution
• Proactively identifies risks at least 6 months in advance
• Drive Overall Revenue Growth
• Identify upsell and expansion opportunities for CL
• Spearheads data monetization strategy to drive variable revenue growth

Executive Account Director

Data Scientist

• Own the end-to-end program management of strategic initiatives for LiveRamp’s Data Marketplace, from initial scoping and requirements through launch and post-launch optimization, ensuring clear accountability, timelines, and success criteria.
• Coordinate and communicate product and engineering work across multiple teams and stakeholders (Product, Engineering, Sales, Partnerships, Operations, and Support) so everyone is aligned on priorities, milestones, and risks.
• Drive the software development lifecycle for marketplace programs, including ideation, specification, prioritization, design, implementation, testing, launch, and iteration, using data to guide tradeoffs and decisions.
• Partner with Product Management to translate customer, partner, and internal stakeholder needs into actionable roadmaps, well-defined program plans, and clearly documented requirements.
• Build and maintain program plans, dependency maps, and risk registers for complex, cross-functional efforts (such as new marketplace capabilities, large partner integrations, and platform migrations), and keep them current and visible.
• Define, implement, and monitor program health metrics (for example, delivery predictability, cycle time, defect rates, adoption/usage, and operational SLAs) and use these to drive continuous improvement.
• Facilitate effective Agile ceremonies and cross-team rituals (planning, backlog refinement, standups, demos, and retrospectives) to support predictable delivery and high team engagement.
• Run cross-functional incident and issue response for marketplace-impacting problems: organize triage, coordinate short-term mitigation, and ensure follow-up actions and root-cause analysis are completed.
• Identify process gaps and friction points in how marketplace work gets delivered (e.g., handoffs between teams, release processes, partner onboarding workflows) and lead structured efforts to improve or redesign them.
• Create and maintain concise, executive-ready status reporting for your programs, highlighting progress, risks, decisions needed, and impact against goals.
• Champion best practices in program and project management across the Data Marketplace and adjacent teams, helping to standardize tools, templates, and ways of working where it adds value.
• Contribute to a culture of ownership, collaboration, and inclusion by modeling our values and supporting teams through ambiguity, changing priorities, and challenging timelines.

Staff Technical Program Manager, Data Marketplace

Backend Engineer

• Work collaboratively in a small team of engineers developing, maintaining and improving our products.
• Help shape the future of our technology platform.
• Infuse industry best practices into our team processes and development practices.
• Implement activation backend specific business logic, including matching, digest generation, delivery workflows optimization etc. for very large volumes of data while having strong focus on cost, performance and system stability.
• Drive architectural design and implementation of our systems and interfaces.
• Foster a positive environment of integrity, empowerment, initiative, and teamwork.
• Provide operational support for our team’s production systems.
• Help rearchitect our existing systems to provide a more powerful and flexible data delivery pipeline at scale.
• Design, build and scale LiveRamp’s activation backend specific workflows and algorithms.
• Own health of LiveRamp’s deconfliction, matching, digest management and other activation data pipeline operations, and continually optimize them.
• Build global solutions that comply with all local regulations.
• Work closely with various internal teams (engineering, product, QE, DevOps, SRE) on product delivery.
• Build products that integrate to the rest of LiveRamp’s Data Collaboration Platform.
• Continuously improve the quality, stability, simplicity and performance of our applications and libraries.

Senior Backend Engineer – Activations

Operations

• Own metrics, definitions, and reporting on consumption, utilization against commitment, contracted-usage drawdown, and usage trends across the Commercial business.
• Build early-warning alerts for anomalous usage drops, over-utilization, and stalled adoption so teams act before issues become renewal problems.
• Lead and evolve the customer health framework: Customer Health Scorecard, NPS, and leading indicators.
• Own the forecasting cadence for renewals and contraction, including the logic behind account bucketing by ACV, complexity, and reason code as account profiles evolve.
• Define the triggers that prompt CSM intervention when usage stalls or contract utilization slows, and partner cross-functionally to operationalize the right response plays.
• Lead contraction analysis to uncover what’s driving downsell and non-renewal, and quantify the business impact in clear dollar terms.
• Own the CS renewal and contraction forecast and the leadership reporting cadence — the source of truth that CSMs, CS leadership, and executives use to manage the book.
• Translate data into insight: what's happening, why it matters, what to do.
• Brief CS & CX Executive Teams on where to focus — coverage, renewal priorities, segments, exposed ACV — and surface adoption, friction, and value signals to Product and GTM so they make better roadmap, packaging, and coverage calls.
• Partner with frontline CSMs to make the numbers actionable and with Data Engineering on customer and usage data flows into CS tooling; us AI & automation tools to scale reporting, deepen analysis, and improve operating leverage.

CS Strategy – Operations Lead

• Design, implement, and iterate on production-grade machine learning and statistical models that power core identity, entity resolution, and measurement capabilities.
• Analyze and transform large-scale, high-dimensional, and often messy datasets to uncover actionable insights, engineer robust features, and improve model performance and stability.
• Own end-to-end data science workflows—from problem framing, data exploration, and modeling through deployment, monitoring, and continuous improvement—in close collaboration with Engineering.
• Translate complex technical concepts and analysis into clear recommendations and narratives for product, engineering, and go-to-market stakeholders to inform roadmaps and prioritization.
• Define and track success metrics, build experimentation and evaluation frameworks, and tests to quantify the business impact of your work.
• Partner with Product Management to scope data-driven solutions that address customer needs, validate hypotheses with data, and de-risk new product investments.
• Contribute high-quality, well-tested, and maintainable code, documentation, and dashboards that make your work reproducible, observable, and easy to operate.
• Mentor and support other data scientists and analysts through code reviews, design sessions, and sharing best practices.

Senior Data Scientist

Program Manager

• Identify and prioritize high-impact growth opportunities across pipeline, conversion, and sales productivity.
• Partner with Commercial Excellence & Operations leadership to define priorities and translate business goals into program strategy.
• Design and scale programs that drive pipeline generation, accelerate deal cycles, and improve win rates.
• Translate ambiguous, strategic priorities into structured, executable, and repeatable initiatives.
• Own program success end-to-end, including defining metrics, tracking performance, and driving accountability.
• Lead cross-functional execution across Sales, Marketing, Product, Enablement, and Operations.
• Align senior stakeholders on priorities, timelines, and outcomes while navigating ambiguity and tradeoffs.
• Build and evolve the operating system for sales programs, including frameworks, processes, and feedback loops.
• Influence Commercial GTM strategy through data-driven insights, program performance, and field feedback.

Sales Excellence Program Manager

Product Manager

• Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, explore constraints, rapidly ideate, and deliver thoughtful user-centered solutions.
• Distill insights from customer conversations, metrics, and research, synthesizing them into actionable improvements that balance user needs and business goals.
• Orchestrate the "Recipe" Ecosystem: Move beyond building legacy design components to reimagining the user experience through persona-based, end-to-end workflows rooted in value realization.
• Operationalize Agentic Interfaces: Evolve AX into an execution layer where AI agents can help users understand and navigate LiveRamp autonomously.
• Bridge Technical Silos: Act as the "glue" across product capabilities within the LiveRamp Collaboration Platform (Marketplace, Activation, Clean Room) to ensure a cohesive experience.
• Design for Risk & Value: Build "Human in the Loop" systems for high-risk activities (e.g., spending money, running large queries) through transparent platform interactions.
• Manage Foundational Services: Oversee the core UI shell, global navigation, search, and notification systems used by every product team at LiveRamp.
• Collaborative Design Partnership: Serve as a product peer to the US-based Senior Product Designer to rapidly prototype and ship customer centric interfaces through visual or AI Chat experiences.

Principal Product Manager – Application Experience

QA Automation Engineer

• Build copilot/chatbot experiences using ChatGPT, Claude, Gemini, and Glean
• Support implementation of agentic AI workflows and automations
• Help with prompt engineering and tuning of AI agents
• Create new automations using tools like Okta Workflows, Workato, and Zapier
• Develop and troubleshoot Python scripts integrating APIs
• Monitor integrations and automations for issues and improvements
• Document work for team adoption

AI/Automation Engineer – Intern

Full-stack Engineer

• Design and build sophisticated systems to process and visualize massive amounts of data
• Make mistakes. Fix them, learn from them, and make different ones next time.
• Be at the forefront of technology innovation.
• Keep LiveRamp on the cutting edge of industry tools and best practices.
• Push your teammates to become stronger engineers.
• Collaborate with other engineers to execute a diverse range of projects.

Intern, Software Engineering – Data Marketplace

Customer Success Manager

• Build and maintain strong, long-lasting customer relationships, including exec level contacts.
• Develop, implement, monitor, and optimize strategic success plans that are unique for each customer, including clear objectives and key performance indicators, to ensure client value is achieved.
• Drive the adoption and utilization of LiveRamp solutions to maximize customer value.
• Identify and proactively address any issues or challenges to ensure customer satisfaction.
• Manage and own the customer renewal process and work to reduce churn and contraction.
• Identify opportunities for upselling and cross-selling LiveRamp's products and services to enhance client outcomes.
• Educate customers on best practices, industry trends, and the latest features and capabilities of LiveRamp's platform.
• Act as a liaison between customers and LiveRamp's product development teams, providing feedback and insights to enhance product offerings.
• Navigate complex renewals with strong negotiation skills and in-depth understanding of client’s use case.
• Develop strong relationships with key stakeholders within customer organizations, including product, marketing, advertising and data analytics and collaborate closely to understand their unique objectives and challenges.
• Coordinate with LiveRamp's internal teams, such as sales, product, engineering, and support, to implement and execute client-specific solutions.
• Serve as an internal advocate and escalation point for your client.
• Share client feedback, needs, and insights with internal teams to drive product enhancements and improvements.

Associate Customer Success Manager, Brands

• Invest significantly in building and nurturing executive-level customer relationships with LiveRamp’s most strategic Brand customers and manage a portfolio of clients end-to-end
• Champion customer-centricity across LiveRamp, and collaborate across internal teams to improve the customer journey
• Partner with cross-functional teams. Evolve the tools, processes, and strategy for customer engagement and segmentation as LiveRamp’s Brands business continues to grow
• Be dedicated to continuously improving customer health, ensuring customers are adopting LiveRamp products and solutions
• Coach and mentor CSMs of the Brands Customer Success team, while sharing best practices in Customer Success as needed
• Effectively identify and lead cross-functional initiatives to improve the customer experience
• Address challenging customer requests and engage in issue resolution as needed
• Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Lead renewal strategy and forecasting with rigor: run mitigation sessions, coach to value-selling methodology, challenge assumptions, and maintain renewal forecast accuracy. This includes contract negotiation and its corresponding paperwork
• Ensure customers realize value and adoption, coaching teams to become trusted advisors who demonstrate wins and drive long-term growth

Senior Brands Account Director

Account Manager

• Deliver against a revenue target from a list of named technology platform accounts, all of which are existing LiveRamp clients
• Work collaboratively with multiple internal partners (Customer Success, Legal, Solutions Engineering, Product, Implementation, and Data Ethics, etc.) to create and deliver proposals and ultimately close new product licensing and business deals
• Lead all partners, internal and external, through the full sales cycle - from lead generation to solution design to close
• Meet or exceed your quarterly and annual revenue goal

Senior Client Partner, Sales, Tech Partnerships

• Use statistical and ML based techniques for data analysis in the ad-tech space
• Collaborate with data science and engineering teams to design and implement data models
• Prototype new statistical and data modeling frameworks and translate them into workflows
• Build, monitor, and troubleshoot automated modeling jobs in cloud environments