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SOC Operations Team Lead
MethodsLead day-to-day operations of the Security Operations Centre ensuring high-quality security monitoring and incident response. Provide technical leadership and drive continuous improvement across SOC processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Security Operations Centre activities, focusing on incident response, threat detection, and operational excellence. Proficient in utilizing Microsoft security technologies to enhance service delivery and improve SOC processes.
Highest-signal resume keywords
Microsoft SentinelMicrosoft Defender XDRMicrosoft Entra IDIncident Response ManagementSOC Process Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Security OperationsThreat DetectionIncident InvestigationOperational ReportingAutomationDetection EngineeringCyber Security Incident ManagementKPI MonitoringService Level Agreement ManagementITIL Incident Management
Soft Skills
Technical LeadershipMentoringEffective CommunicationRelationship BuildingStakeholder Engagement
Tools & Technologies
SIEMSOARXDRMITRE ATT&CKMicrosoft Security Capabilities
Industry Keywords
Operational ExcellenceService GovernanceContinuous ImprovementCyber ThreatsOperational Maturity
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead the day-to-day operation of the Security Operations Centre, ensuring high-quality security monitoring, incident response and threat detection services.
- Provide technical leadership, mentoring and coaching to SOC Analysts, supporting their development and driving consistent investigation standards.
- Act as the senior escalation point for complex or high-priority security incidents, providing technical oversight and coordinating response activities.
- Oversee incident investigations using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID, ensuring incidents are accurately prioritised, investigated and resolved.
- Drive continuous improvement across SOC processes, detection engineering, automation, playbooks and operational procedures to enhance service quality and efficiency.
- Monitor SOC performance against KPIs and SLAs, producing operational reporting and identifying opportunities to improve service delivery.
- Build strong relationships with customers and internal stakeholders, providing technical guidance and contributing to service reviews and operational governance.
- Support onboarding of new security technologies, telemetry sources and Microsoft security capabilities, ensuring they are effectively integrated into SOC operations.
- Promote operational excellence by identifying gaps in tooling, processes or detection coverage and implementing practical improvements.
- Contribute to the ongoing maturity of the SOC, ensuring services remain proactive, resilient and aligned with evolving cyber threats.
Requirements
What you’ll need- Experience leading, mentoring or supervising analysts within a Security Operations Centre.
- Strong hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID.
- Proven experience managing complex cyber security incidents through investigation, containment and resolution.
- Strong understanding of security operations, threat detection, incident response and Microsoft security technologies.
- Experience improving SOC processes, detection capability, automation and operational maturity.
- Ability to lead technical discussions and communicate effectively with customers, stakeholders and internal teams.
- Experience producing operational metrics, reporting and service performance insights.
- Understanding and operating with ITIL Incident Management processes
- Familiarity with SIEM, SOAR, XDR, MITRE ATT&CK and ITIL-based service environments.
Benefits
Comp & perks- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
- Development – access to LinkedIn Learning, a management development programme, and training
- Wellness – 24/7 confidential employee assistance programme
- Flexible Working – including home working and part time
- Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
- Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
- Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
- Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Life Assurance – of 4 times base salary
- Private Medical Insurance – which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Travel – season ticket loan, cycle to work scheme