Miratech

SDET

• Support and improve existing test automation
• Identify and troubleshoot defects
• Validate new features to ensure system stability, scalability, and compatibility with evolving product functionality

Senior Automation QA Engineer, Python

DevOps Engineer

• Design, provision, and maintain secure and scalable cloud infrastructure on AWS, utilizing services like EKS (Elastic Kubernetes Service) and ECS (Elastic Container Service).
• Build, maintain, and optimize robust CI/CD pipelines using GitLab CI and Azure DevOps to ensure smooth and automated software delivery.
• Utilize Terraform for provisioning and managing cloud resources and Ansible for configuration management and application deployment.
• Write high-quality, maintainable code for automation, tooling, and system integrations using Python, Java, or Golang.
• Monitor system performance, troubleshoot complex infrastructure issues, and implement proactive solutions to ensure high availability and minimal downtime.
• Work closely with our .NET development teams to streamline the development lifecycle, optimize application architecture for the cloud, and foster a culture of DevOps best practices.

Senior DevOps Engineer

Backend Engineer

• Implement software components according to the design specifications
• Perform system integration and testing, problem troubleshooting, and resolution
• Perform unit testing of software components
• Participate in estimating project efforts and delivery timelines
• Proactively collaborate with teammates and communicate with the Project Stakeholders to ensure that the Project efforts proceed efficiently and with predictability
• Provide technical input into product roadmaps
• Participate in triage activities (incident analysis and prioritization)
• Support and optimize CI/CD processes

Senior Java Developer

Senior Full Stack Developer, Java, Angular

Software Engineer

• Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations.
• Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications.
• Develop and maintain Python-based AWS Lambda functions for business logic and automation.
• Modify, enhance, and maintain Amazon Connect contact flows and routing logic.
• Collaborate with UI development teams to translate business requirements into backend services and APIs.
• Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives.
• Design and support event-driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway.
• Support and optimize data flows across AWS services and integrated systems.
• Implement secure, scalable, and highly available cloud-native solutions.
• Troubleshoot application, integration, and infrastructure issues across AWS environments.
• Collaborate with cross-functional teams to ensure reliable and efficient service delivery.
• Participate in production support activities and occasional after-hours deployments when required.

Senior Amazon Connect Developer

Technical Project Manager

• Work with stakeholders, architects, and technical SMEs to translate business objectives into a structured delivery approach, defining workstreams, milestones, deliverables, ownership, dependencies, and governance.
• Support the development of the target solution by identifying planning assumptions, information gaps, technical dependencies, and decision points, ensuring they are reflected in the project plan as the design evolves.
• Translate emerging architecture and engineering decisions into executable work packages, realistic delivery plans, and clear acceptance criteria.
• Coordinate architects, engineers, vendors, and project teams throughout the project to maintain delivery alignment, resolve dependencies, and adapt plans as new information becomes available.
• Maintain project plans, risks, assumptions, dependencies, decisions, and status reporting, providing concise, decision-oriented updates to project leadership and stakeholders.
• Drive cross-functional collaboration across network, infrastructure, security, operations, and engineering teams to ensure successful project delivery.
• Monitor project financials, resource requirements, and capacity planning to ensure delivery commitments remain achievable and aligned with organizational priorities.
• Facilitate workshops, planning sessions, and technical reviews to achieve stakeholder alignment and accelerate issue resolution.
• Develop and maintain integrated project schedules, highlighting critical paths, risks, constraints, and mitigation strategies.
• Ensure adherence to organizational delivery methodologies, quality standards, compliance requirements, and change management processes.
• Support transition-to-operations activities, including operational readiness assessments, knowledge transfer, and service acceptance planning.

Technical Project Manager, Telecom

Recruitment

• Actively search for qualified candidates according to vacancy requirements using multiple channels: LinkedIn, professional communities, forums, internal database, job boards, and social networks.
• Conduct CV screening, manage candidate profiles in SmartRecruiters, and keep all information up to date.
• Initiate contact with potential candidates (including “cold” outreach) and build initial engagement.
• Conduct market analysis, research, and prepare reports and presentations to support hiring decisions.
• Maintain, structure, and expand internal recruitment databases and related reports.
• Collaborate closely with recruiters, hiring managers, and other departments to ensure smooth hiring processes.
• Perform other duties as may be required consistent with the purpose of this role.

Sourcer, IT Researcher

• Design, build, and maintain CI/CD pipelines for automated build, test, and deployment workflows
• Manage cloud infrastructure on AWS (EC2, Amazon Connnect, S3, Lambda, VPC, IAM, etc.)
• Deploy and manage containerized applications using Docker and Kubernetes
• Implement Infrastructure as Code (IaC) using Terraform or CloudFormation
• Monitor system performance and reliability using observability tools (Prometheus, Grafana, CloudWatch, etc.)
• Automate repetitive tasks and improve operational efficiency
• Ensure system security, compliance, and best practices in cloud environments
• Collaborate with development teams to streamline release processes and troubleshoot issues
• Manage logging, alerting, and incident response processes

Junior DevOps Engineer, Amazon Connect

Data Scientist

• Planning, designing, and implementation of BI-DWH IT Services delivery to business users according to best practices, while ensuring high level of services quality and availability.
• Monitor, control and support IT Services delivery; ensure that systems, methodologies and procedures are in place and followed.
• Establishment and management of reporting related to IT Services.
• Align BI services with business priorities SLA implementations and fulfillment.
• Serve as escalation point for IT Services business users and management.
• Take ownership of related Major Incidents to ensuring coordination of resolving parties, effective communication to stakeholders and Major Incidents review.
• Capacity Planning - ensure that future demand from business growth is understood and properly addressed.
• Management of IT operation teams and involvement in budgeting activities.
• Drive IT Services continuous improvements.

IT Service Delivery Manager, Data Management

• Develop and maintain Java microservices using Spring Boot.
• Assist in designing and implementing scalable and reliable features.
• Troubleshoot and provide support for existing services under guidance from senior engineers.
• Collaborate with product managers, QA, and peers to deliver high-quality software.
• Learn and apply best practices for cloud-based application development.

Junior Java Developer

AI Engineer

• Implement core RAG pipelines including ingestion, chunking, embedding, retrieval, and response generation.
• Develop Python-based services and APIs that integrate Large Language Models (LLMs)
• Assist in building agent-based workflows with tool/function calling
• Work with vector databases and hybrid search mechanisms
• Participate in debugging hallucinations, retrieval failures, and quality issues
• Write clean, testable, and maintainable code
• Collaborate with senior engineers to move GenAI POCs into production.

Junior GenAI Developer

• Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing strategies.
• Configure routing profiles, queues, callbacks, emergency messaging, and business hours/holiday routing within Amazon Connect.
• Develop AWS Lambda functions and integrate Amazon Connect with DynamoDB, S3, CloudWatch, and other AWS services.
• Build and support integrations with CRM platforms, third-party applications, APIs, and backend systems.
• Implement conversational AI and chatbot solutions using Google Dialogflow CX or similar platforms.
• Troubleshoot and resolve issues related to Amazon Connect, AWS services, and contact center operations.
• Support CI/CD processes and infrastructure automation using tools such as Terraform and CloudFormation.
• Collaborate with business stakeholders, operations teams, and technical teams to deliver scalable and reliable contact center solutions.

Manager

• Support the coordination of CX service delivery and daily operations in alignment with SLA requirements.
• Work closely with Genesys Cloud CX consultants, engineers, and support teams to track service activities and delivery progress.
• Monitor service requests, tickets, shifts, and operational metrics to ensure timely response and issue resolution.
• Participate in incident coordination, follow-up activities, and customer communication regarding support status and service metrics.
• Prepare service reports, operational updates, and support internal service review meetings with clients and delivery teams.
• Maintain and update service documentation, knowledge base articles, and operational procedures.
• Cooperate with Customers within the framework of Service Delivery (service status review, service reporting, issues troubleshooting).
• Collaborate with internal teams to identify opportunities for service improvements and operational efficiency.